Weekend Advisor

3 days ago

Dudley West Midlands, United Kingdom Optical Express Full time

Job Title – Patient Advisor Hours: Full Time - 40 hours (must be flexible to work weekends)
Salary: From £26,000 per annum + Bonus
Location: Wolverhampton with occasional cover at Dudley Clinic

Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology.
The Optical Express team work together, collectively and consistently striving for excellence. We support each other, respect each other and are committed to a culture of care, trust and integrity.
The culture extends to our local communities, through our range of charitable and environmental projects. We focus on doing what is right for our patients, our colleagues, our local communities and our planet.

A career at Optical Express is fulfilling, fun and rewarding. As an employee, you can benefit from the following:
~ State of the art, modern working environments
~29 days annual leave
~ Free Laser Eye Surgery and Intraocular Lens Surgery
~ Free eye tests
~ Discounted prescription eye wear and sunglasses
~ Generous Optical Express friends and family discount scheme
~ Ongoing training and development opportunities
~ Pension scheme

It’s our Patient Advisor’s role to make our patients feel like a superstar from the moment they enter our clinics. Our Patient Advisors are often the first person our patient interacts with.

Every day will bring something new, but your day to day role will involve:
Building relationships with patients and ensuring regular communication prior to and following their treatment
Assisting in patient consultations
Scanning patients eyes using state of the art equipment as part of a full health check
Assisting patients to complete health questionnaires
Introducing patients to their optometrist
Scheduling treatment date
Discussing finance options
Accurately maintaining patient records

Are you our ideal candidate? The answer is yes if you:
Have a passion for providing world-class customer service
Possess strong organisational skills
Can communicate clearly and articulately with a diverse range of people
Have previous experience working towards sales targets and personal KPI's
Are motivated and driven to succeed

If you believe you have the right skills and attributes for this role, we would love to hear from you.

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