Retail Store Manager, Westfield

7 days ago

London, United Kingdom Dr. Martens plc Full time

Martens is a globally recognisable and culturally influential British brand, with over 60 years of rich heritage. As brand custodians, we are lucky to work for a dynamic, thriving, and ethical business, with people from diverse backgrounds, who bring their true selves to work, and where anyone can grow their career.
We are guided by three core values that are at the heart of everything we do: Be Yourself, Act Courageously, and Show You Care. SO WHATS THE STORY - Store Manager - London; Westfield White City
We are looking for an engaging, inspirational Store Manager to lead the diverse team at our London White City store, located within the Westfield centre. Our Store Managers provide leadership and direction, guiding their team to provide an outstanding service offer that supports the delivery and growth of Dr.THE GIG - Store Manager - London; Westfield White City
Day-to-day retail operations (including staffing, training, sales, visual merchandise, key-holding, administration, banking and floor planners) to meet company expectations
Monitoring P&L and managing all controllable costs for the store (including payroll)
Driving sales performance targets (e.g. Implementing and driving high standards of customer services within the store
Ensuring appropriate stock management procedures are followed including stock take, deliveries, loss prevention etc.
Managing and developing the store team to ensure accountability for delivering against performance targets (sales revenue, inventory, mystery shop etc.), Great relationship management that delivers results through effective teamwork.
You’ll help build a highly engaged team – ensuring a collaborative culture and providing guidance & support to other team .members.
To be our Store Manager you should have/or be;
Similar experience in an Assistant Manager or Supervisor role, (within a fashion/lifestyle brand would be preferable)
Experience of coaching, developing and mentoring a retail team (including dealing with performance issues.
Sales oriented and able to drive others to achieve store goals and objectives.
T literacy– experience of Microsoft Office applications, Scheduling tools, Cash Management & EPOS systems
Bonus incentives
~ Generous holiday allowance
~ Matched pension contributions
~ Private Healthcare
~ Complimentary access to virtual GP via the RetailTrust
~ Opportunities for growth
~ Access to our Employee Assistance Programme & Mental Health First Aiders

We encourage applications, regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, or disability. Diverse and inclusive teams have a positive impact on our brand; helping us to speak authentically to our consumers. Martens community.

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