Insight, Performance and Planning Manager
1 month ago
As the Workload Planning & Performance Insights Manager, you will play a crucial role in optimising Customer Services resource planning and operational performance through the use of forecasting, planning and performance analysis techniques. and own an operational planning cycle that incorporates customer demand forecasts, efficiency impacts and the Society’s strategic objectives into short, medium and long term resourcing plans.
and report on the performance of the department against the workforce plan, highlighting any risks and making recommendations to adjust the plan as necessary.
collaboratively across functions to ensure marketing plans, project impacts and organisational changes are fed into the workforce planning process.
responsible for the accuracy of workforce data and regular monitoring of actual resourcing against plan / budget.
Performance Insight analysis and present conclusions and recommendations to management team / senior leadership.
impact assessments to evaluate the resourcing impacts of planned changes / project implementations.
projects to drive improvements in operational efficiency and effectiveness.
reports and statistical information as required to enable data-led decision making.
improve workload planning and performance processes. depth knowledge and experience of workforce planning tools, methodologies and processes.
analytical skills and the ability to evaluate both qualitative and quantitative data.
in collating, analysing, forecasting and presenting data.
working within a Financial Services environment.
meticulous attention to detail with excellent organisational and planning skills.
communicator with the ability to present data insights and recommendations to senior leadership.
Microsoft Skills in Excel and Power BI
ability to build positive working relationships at all levels of an organisation, including Senior Leaders.
progress is based on careful management of our risks
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Resource Planning
7 days ago
United Kingdom Brite Recruitment Ltd Full timeIn this newly created role as a Resource and Scheduling Manager you will be responsible for identifying fundamental asset management & planning issues, bringing rigorous analytical thinking in to the business and support the business to run more efficiently and maximise field based engineering resource. Not only does this role offer a competitive...
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Head of Business Planning
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United Kingdom Silverdrum Full timeJoin a dynamic media agency as a Planning Manager (Brand), across a luxury automotive account. You’ll drive the performance of a major account within the automotive industry, focusing on creating personalized consumer relationships to boost brand equity and sales. The role requires a mix of planning and client leadership abilities and will suit...
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Planning Performance Lead
1 week ago
United Kingdom Wander Full timeRole : Programmatic User Acquisition Lead | global apps Experience : High level of experience using DSPs and advertising platforms to generate installs for iOS and Android apps We are seeking a highly skilled and experienced Programmatic User Acquisition Lead to join the team of one of the world's finest sports betting and media brands where you will...
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Senior Manager, Quality Management
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Digital and Insight Manager
7 days ago
United Kingdom Harnham Full timeDigital Insights Manager Peterborough - Full time in office A growing retail company is looking for a Digital Insights Manager to join the team! This company is looking to add to the Analytics and is seeking someone skilled across SQL and GA4 to look at all the digital marketing and website analytics. You would be responsible for moving data to...
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Digital and Insight Manager
7 days ago
United Kingdom Harnham Full timeDigital Insights Manager Peterborough – Full time in office A growing retail company is seeking a Digital Insights Manager to join the team! This company is looking to add to the Analytics and is seeking someone skilled across SQL and GA4 to look at all the digital marketing and website analytics. You would be responsible for moving data to the...
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IT Support Analyst
4 weeks ago
United Kingdom Insight Investment Full timeInsight Investment is looking for an IT Helpdesk Analyst to join the team in London. In this role, you will provide customer service, application support, change management oversight, release management, business continuity planning, incident management, vendor management and user access control and provisioning. Provide a proactive and quality Helpdesk...
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IT Support Analyst
4 weeks ago
United Kingdom Insight Investment Full timeInsight Investment is looking for an IT Helpdesk Analyst to join the team in London. In this role, you will provide customer service, application support, change management oversight, release management, business continuity planning, incident management, vendor management and user access control and provisioning. Provide a proactive and quality Helpdesk...
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Market Insights Manager
1 week ago
United Kingdom Pentland Brands Full timeWe are looking for a Market Insights Manager who is passionate about the power of insights and the value it brings to a business. You will help us answer questions like “where are my opportunities to grow”, “how am I performing” and “who is my consumer” via holistic market understanding and excellent analysis, brought to life through creative...
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Senior Category Insights Manager
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United Kingdom HiPP Organic (UK) Full time1 Organic baby food brand (Euro Monitor International 2023) with a global brand worth of over €1Bn With 125 years of expertise in feeding babies, HiPP is a proud family baby milk, food & care business whose purpose is to nurture future generations with products they can trust to be the best from nature, whilst also being the best for nature. HiPP has...
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Customer Excellence Manager
2 weeks ago
United Kingdom Insight Select Full timeThis range is provided by Insight Select. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range Direct message the job poster from Insight Select Covering all levels of temporary, contract and permanent positions across business operations Customer Excellence Manager / Full time /...
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Communications and Insight Manager
3 weeks ago
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Performance Manager
7 days ago
United Kingdom Inventum Group Full timeJob Title: Performance Manager VP/AD Location: London Working type: Hybrid Salary range: £90K-£100K We are partnered with and international Investment Bank who are looking for a Performance Manager to join their Wealth Management Team at VP/AD level. In this role you will be responsible for the coordination and execution of financial planning and...
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Insights Manager
4 days ago
United Kingdom Comms Search & Selection Full timeEurope and UK’s leading communications consultancy are hiring for a Data and Insights Manager , to lead the Communications and Content Data Analysis function. In this unique role, you will be a part of the central Data, Design and Digital team, supporting teams to understand their communications data, and to empower them with communication solutions...
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Information Technology Help Desk Analyst
4 weeks ago
United Kingdom Insight Investment Full timeInsight Investment is looking for an IT Helpdesk Analyst to join the team in London. In this role, you will provide customer service, application support, change management oversight, release management, business continuity planning, incident management, vendor management and user access control and provisioning. Role Responsibilities Provide a proactive...
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Information Technology Help Desk Analyst
4 weeks ago
United Kingdom Insight Investment Full timeInsight Investment is looking for an IT Helpdesk Analyst to join the team in London. In this role, you will provide customer service, application support, change management oversight, release management, business continuity planning, incident management, vendor management and user access control and provisioning. Role Responsibilities Provide a proactive...
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Data Lead for Performance
4 weeks ago
United Kingdom Lorien Full timePerformance Lead We are currently hiring for a Performance Lead to join one of our Insurance Clients on a 6-month contract. Hybrid- occasional travel to Redhill office Be the custodian of the performance and planning data set to support management of all client’s specific business metrics and KPI s – this includes Service Levels, Backlog management,...
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Data Lead for Performance
4 weeks ago
United Kingdom Lorien Full timePerformance Lead We are currently hiring for a Performance Lead to join one of our Insurance Clients on a 6-month contract. Hybrid- occasional travel to Redhill office Be the custodian of the performance and planning data set to support management of all client’s specific business metrics and KPI s – this includes Service Levels, Backlog management,...
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Manager - Policy, Planning and Performance
4 weeks ago
United Kingdom Edwards Lifesciences Full timeFor over 50 years, the Critical Care business within Edwards Lifesciences (NYSE: EW) has operated at the intersection of groundbreaking medical innovation and improved patient care. Put simply, we exist because we’re committed to creating a world where every patient who should be monitored will be monitored with smart technology. As Critical Care...
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Data Insights Senior Manager/Manager
6 days ago
United Kingdom Harnham Full timeData & Insights Manager This is a great opportunity to join a growing inclusive fashion retailer in a Senior Data role. Currently challenging some of the market leaders in the fashion retail space, this employer is a body positive and inclusive brand looking to provide the best value on the UK high street and internet. As a Data & Insights...