IT Infrastructure and Services Engineer

4 weeks ago

Chester Cheshire, United Kingdom PIB Group Full time

IT Service and Infrastructure Engineer The Role: IT Service & Infrastructure Engineer As an IT Service & Infrastructure Engineer, you will play a pivotal role in ensuring the smooth operation of our IT services and infrastructure. You will be responsible for providing first and second line support, managing service requests, incidents, and problems, and contributing to the overall performance and cost-effectiveness of our technology solutions. This role will involve collaborating closely with end-users, internal teams, and external suppliers to deliver high-quality IT support and infrastructure management. This position may involve occasional weekend work, approximately one Saturday in every three, which is compensated as overtime. Additionally, candidates must possess a full clean driver's license and have access to reliable transportation to be considered for this role. Responsibilities: Service Management:
Manage service requests, incidents, and problems from start to finish, including logging, prioritizing, responding promptly, providing updates, and achieving resolution.
Ensure strict adherence to Service Level Agreements (SLAs) and handle breaches following escalation procedures.
Undertake small to medium-sized IT projects as directed.
Assist in the development of Service Desk Processes, policies, and documentation.
Focus on continual service improvement.
Manage end-user computing (EUC) service requests, incidents, and problems, including logging, prioritizing, responding promptly, providing updates, and achieving resolution.
Collaborate with relevant IT teams to resolve complex EUC issues.
Maintain, support, and configure the EUC environment.
Assist in the development of EUC-related processes, policies, and documentation.
Oversee migration, relocation, and integration activities to a high standard.
Manage the end-to-end process of IT equipment preparation, shipping, receiving, and compliance.
Maintain, support, and configure IT hardware and software desktop environments.
Administer backend systems using MySQL to resolve incidents and facilitate service requests.
Experience and Expertise: • Completed GCSEs in Mathematics and English (or equivalent qualifications).• Proficient in ITIL processes and well-versed in industry standards and best practices.• Demonstrated expertise gained through working in a fast-paced IT support environment.• Extensive knowledge of computer hardware systems.• Familiarity with various operating systems and Office Software.• Hands-on experience with SQL, particularly MySQL 4 and 5.• Proficiency in providing technical support and adept at problem-solving.• Effective management of IT incidents.• Swift fulfilment of IT service requests.• Competency across Microsoft, Android, and iOS systems and technologies.• Proficiency in lateral thinking for creative problem-solving.• Possesses some commercial acumen.• Willingness and flexibility to travel as required. If you are enthusiastic about IT service and infrastructure, have the required qualifications and experience, and thrive in a dynamic environment, we encourage you to apply for this exciting opportunity. Join our team and play a key role in ensuring the efficiency and reliability of our IT solutions.

  • IT Service and Infrastructure Engineer

    4 weeks ago

    Chester, Cheshire, United Kingdom hireful Full time

    IT Service and Infrastructure Engineer The Role: IT Service & Infrastructure Engineer As an IT Service & Infrastructure Engineer, you will play a pivotal role in ensuring the smooth operation of our IT services and infrastructure. You will be responsible for providing first and second line support, managing service requests, incidents, and problems, and...

  • IT Service and Infrastructure Engineer

    2 days ago

    Chester, United Kingdom pib Group Full time

    The Role:IT Service & Infrastructure EngineerAs an IT Service & Infrastructure Engineer, you will play a pivotal role in ensuring the smooth operation of our IT services and infrastructure. You will be responsible for providing first and second line support, managing service requests, incidents, and problems, and contributing to the overall performance and...

  • Shift Engineer

    2 weeks ago

    Warrington, Cheshire, United Kingdom The Engineer Full time

    Job Title: Multiskilled Maintenance Engineer 00 (Rota/Call Out Allowance) Job Type: Full Time For over 200 years, PQ (Silicas) has envisioned the future of performance chemicals through collaborative innovation, making products that touch all of us, every day. These include end uses such as matting agents in surface coatings, clarifying agents for...

  • IT Service and Infrastructure Engineer

    1 day ago

    Cheshire, United Kingdom pib Group Full time

    The Role:IT Service & Infrastructure EngineerAs an IT Service & Infrastructure Engineer, you will play a pivotal role in ensuring the smooth operation of our IT services and infrastructure. You will be responsible for providing first and second line support, managing service requests, incidents, and problems, and contributing to the overall performance and...

  • IT Service and Infrastructure Engineer

    1 day ago

    Cheshire, United Kingdom pib Group Full time

    The Role:IT Service & Infrastructure Engineer As an IT Service & Infrastructure Engineer, you will play a pivotal role in ensuring the smooth operation of our IT services and infrastructure. You will be responsible for providing first and second line support, managing service requests, incidents, and problems, and contributing to the overall performance and...

  • Multiskilled Maintenance Engineer

    2 weeks ago

    Warrington, Cheshire, United Kingdom The Engineer Full time

    Job Title: Multiskilled Maintenance Engineer Salary: £46,293.00 (Basic Salary) plus £6,660.00 (Rota/Call Out Allowance) Job Type: Full Time For over 200 years, PQ (Silicas) has envisioned the future of performance chemicals through collaborative innovation, making products that touch all of us, every day. We are a leading global supplier of silicate...

  • Field Service Engineer

    3 weeks ago

    Chester, Cheshire, United Kingdom First Call Contract Services Full time

    Field Service Engineer The following information provides an overview of the skills, qualities, and qualifications needed for this role. Permanent Employment Opportunity Urgently Required Do you currently work in a technical, engineering or service environment? Are you looking to move into a Field Service Technician position? First Call Talent Solutions...

  • Principal Civil Engineer

    4 weeks ago

    Chester, Cheshire, United Kingdom First Recruitment Group - IT Full time

    Principal Civil Engineer (Water/Flood Management) Salary: £65,000 (DEO) Location: Chester, UK Contract Type: Full Time Permanent (9-day working fortnight) We are an industry-respected and growing Flood Risk, Coastal & Maritime business based throughout the UK and Ireland. Our teams consult, deliver and manage Critical Human Infrastructure projects...

  • Senior Infrastructure Design Engineer

    3 weeks ago

    Cheshire West and Chester, United Kingdom Anglo Technical Recruitment Ltd Full time

    Job description:This contract with our nuclear client is for a Senior Infrastructure Design Engineer for 12 months inside IR35. The role is located in Cheshire minimum of 3 days per week in the office.The Senior Infrastructure Engineer will be expected to contribute to the client's standards and requirements, proactively collecting LFE from across the...

  • Senior Infrastructure Design Engineer

    4 weeks ago

    Cheshire West and Chester, United Kingdom Anglo Technical Recruitment Ltd Full time

    Job description: This contract with our nuclear client is for a Senior Infrastructure Design Engineer for 12 months inside IR35. The role is located in Cheshire minimum of 3 days per week in the office. The Senior Infrastructure Engineer will be expected to contribute to the client's standards and requirements, proactively collecting LFE from across...

  • 3rd Line Infrastructure Engineer

    4 weeks ago

    Cheshire, United Kingdom Oscar Technology Full time

    **Linux, Microsoft Active Directory, Networks, Azure, VMWare, vSphere/Hyper V, Office 365** **£50,000 DOE** **Manchester - Flexible Working Pattern!** **3rd Line Infrastructure Engineer** Are you ready to take your career to the next level? Join this highly successful MSP as a 3rd Line Infrastructure Engineer and be exposed to the latest technologies...

  • Senior Infrastructure Design Engineer

    3 weeks ago

    Cheshire West and Chester, United Kingdom Anglo Technical Recruitment Ltd Full time

    Job description:This contract with our nuclear client is for a Senior Infrastructure Design Engineer for 12 months inside IR35. The role is located in Cheshire minimum of 3 days per week in the office.The Senior Infrastructure Engineer will be expected to contribute to the client's standards and requirements, proactively collecting LFE from across the...

  • Principal Civil Engineer

    4 weeks ago

    Chester, Cheshire, United Kingdom First Recruitment Group - IT Full time

    Principal Civil Engineer (Water/Flood Management) Contract Type: Full Time Permanent (9-day working fortnight) We are an industry-respected and growing Flood Risk, Coastal & Maritime business based throughout the UK and Ireland. Our teams consult, deliver and manage Critical Human Infrastructure projects across the entire Water and Flood Risk Management...

  • Gas Service and Repair Engineer

    2 weeks ago

    Chester, Cheshire, United Kingdom Rock managed services Full time

    Job Title: Gas Service and Repair Engineer Location: Chester, UK Salary: Price Per Job Job Type: Sub-Contract We are currently seeking a qualified Gas Engineer to join our team. The successful candidate will be responsible for installing, maintaining, and repairing gas systems and appliances for our clients in the Chester area. Responsibilities: Service,...

  • Gas Service and Repair Engineer

    2 weeks ago

    Chester, Cheshire, United Kingdom Rock managed services Full time

    Job Title: Gas Service and Repair Engineer Location: Chester, UK Salary: Price Per Job Job Type: Sub-Contract We are currently seeking a qualified Gas Engineer to join our team. The successful candidate will be responsible for installing, maintaining, and repairing gas systems and appliances for our clients in the Chester area. Responsibilities: Service,...

  • Gas Service and Repair Engineer

    2 weeks ago

    Chester, Cheshire, United Kingdom Rock managed services Full time

    Job Title: Gas Service and Repair Engineer Location: Chester, UK Salary: Price Per Job Job Type: Sub-Contract We are currently seeking a qualified Gas Engineer to join our team. The successful candidate will be responsible for installing, maintaining, and repairing gas systems and appliances for our clients in the Chester area. Responsibilities: ...

  • Service Engineer

    4 weeks ago

    Chester, Cheshire, United Kingdom Mercury Search and Selection Full time

    We are seeking a versatile Electrical Mechanical Engineer to join a leading global manufacturer of labelling and coding equipment. This role provides comprehensive training and the chance to engage in innovative product development initiatives, setting a clear path for career growth. Field Engineer | Labelling & Coding Machinery | Bristol | £35k - £45k ...

  • Lead AWS DevOps Engineer

    2 weeks ago

    Crewe, Cheshire, United Kingdom Applause IT Recruitment Full time

    Lead DevOps Engineer - AWS, Terraform, Bash, Kubernetes Crewe - Hybrid 3 days per week Applause IT are looking for a Lead DevOps Engineer to join a global software house organisation who develop innovative solutions for our clients aimed at providing top-tier sustainable mobility, connectivity, and technology services. The Lead DevOps Engineer...

  • ICT Manager

    4 weeks ago

    Chester, Cheshire, United Kingdom Pathfinder - IT Recruitment Full time

    Group IT Manager required by a sizable eCommerce and trade product manufacturer and distributor based near to Chester. This is a great opportunity for experienced IT Manager to make an impact with an established and highly successful company eagerly seeking to improve and evolve. A salary of circa £60,000, 25 days holiday and a pension in on offer in return...

  • Lead DevOps Engineer

    2 weeks ago

    Crewe, Cheshire, United Kingdom Applause IT Recruitment Full time

    Lead DevOps Engineer - AWS, Terraform, Bash, Kubernetes Crewe – Hybrid 3 days per week Applause IT are looking for a Lead DevOps Engineer to join a global software house organisation who develop innovative solutions for our clients aimed at providing top-tier sustainable mobility, connectivity, and technology services. They offer a comprehensive range...