Logistics Supervisor

5 days ago

United Kingdom MandM Full time

Logistics Supervisor (AM)

Moreton on Lugg, Herefordshire, United Kingdom

Type: Permanent

Working Pattern : onsite 5:30am-2pm

Pay rate: £17.14ph week days, £21.42ph weekends

Who Are we?

MandM is one of the biggest employers in Herefordshire and one of Europe’s leading online, off-price retailers.

We offer our customers fantastic value by partnering with companies who we have built long term relationships with, enabling us to offer our customers big household names and up-and-coming brands, giving fantastic value all year round.

As our business continues to grow we are recruiting for a talented Logistics Supervisor to join our growing team.

Why not come be a part of our journey to success and take advantage of all MandM can offer you

More than a role

✨ Competitive Salary: Your talent deserves recognition.

Company bonus: We succeed, you benefit

Career Growth: Opportunity to grow

Staff Discounts: Stay stylish with our exclusive discounts.

Company Pension: Secure your financial future.

️ Generous Holiday Allowance: Enjoy 5 weeks of well-deserved breaks. You even have the option to buy an extra week

Birthday Delight: Take your special day off to celebrate YOU

Free Parking

Health & Wellbeing programme; including critical illness insurance

The Role Scope

Logistics Supervisor will be responsible for the team performance, to include the effective management and development of Team Leaders. Ensuring the function is fully manned to meet the demands of the department, customer and needs growth of the business; overseeing and monitoring performance to meet and exceed the agreed KPI’s for each operation

✨Role key responsibilities

  • Effective, consistent management of Team Leaders, ensuring KPIs are met and that coaching, training and development are delivered.
  • Maintain productivity flow across all department operations, balancing pace to accuracy levels
  • Ensure site is safe at all times, removing hazards and raising Jira’s as appropriate
  • Complete quality accident/ near misses investigations where appropriate
  • Keep accurate records of all KPI’s, overseeing the monitoring of individual performances and ensuring that regular feedback is given, both positive and negative
  • Ensure maximum productivity from all sections by making ALL operatives flexible and multi-skilled
  • Prepare and effectively complete PDRs for all Team Leaders
  • Conduct regular 1:1s with Team Leaders, ensuring that relevant information is cascaded down and the team are fully briefed
  • Ensure Team Leaders are working within and towards the standards set out in their Role Profile and actively monitor, address and report on progress
  • Support and encourage Team Leaders, acting as a point of contact for any enquiries; delegate tasks where appropriate and provide regular feedback on performance
  • Assist in and conduct monthly reviews during the probationary period of new staff
  • Manage and deal with staff conflict effectively and keep the Managerial team fully briefed on the situation and resolution
  • Take an active role in monitoring the whole warehouse, not just the immediate department relevant to the role – report and act on misconduct, performance
  • Assist with the monitoring of staff attendance, participating in the return to work meetings and signing off passouts where appropriate.
  • Act as first point on disciplinary matters, assisting at stage 1 of the Company Disciplinary Procedure and conducting hearings at stage 2, written warning level
  • Work in a friendly, consistent, motivational manner to promote best practice from staff; adopting professional, confidential approach at all times
  • Ensure and oversee that the warehouse operates in an appropriate manner
  • Daily Team briefings

About You

✨Skill/competency

Essential

  • A highly confidential, professional approach
  • Previous experience of leading a team
  • A strong work ethic and an eagerness to lead by example
  • Excellent organisational skills and attention to detail
  • Effective people management skills
  • Self-motivated
  • Team Player
  • Good communication skills

Desirable

  • Basic knowledge of WMS or Mailbrain
  • Previous experience of leading a team
  • Already have IOSH Managing Safely qualification or willing to work towards

About Us

At MandM, our employees are driven by a shared commitment to excellence and making a real impact in the industry. We pride ourselves on upholding these core values in everything we do.

The people

✨Integrity

✨Teamwork

✨Accountability

✨Entrepreneurial approach

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