Office Manager

Are you an experienced office manager looking to move into a forward thinking, sustainable company?

Do you get satisfaction out of servicing internal stakeholders to a high standard?

If this sounds like you, or you’re curious to learn more, then this role could be the perfect opportunity. Join our Admins Shared Service department as our new Office Manager and work with us to close the gap to a sustainable future.

Your new role

As our new Office Manager, yourrole will be providing ahighly professional,efficient, and effective service to UK head office.You will be responsible for creating an inspiring environment within the office where people can relax and deliver exceptional work and be the first port of call for our Exec team based in the London office. This role will deliver location support, facilities tasks, IT Support and HSEQ compliance to ensure the business can successfully deliver to its clients.

Your key responsibilities will be:

• Focus on delivering a positive visitor experience, through welcoming clients, visitors, and contractors. Maintain correct visitor sign-in protocols and comply with health and safety and GDPR policies and procedures
• Assist with the smooth running of the office, front of house, Meet & greet for visiting staff and guests, delivery excellent customer service / Interpersonal skills
• Assist with the coordination of any onsite events/meetings – ensuring the setup of AV, Tele/Video conferencing facilities, catering & refreshments, IT assistance and other general requests
• Assist with reporting and logging tickets through the appropriate Support Helpdesk on behalf of clients and visitors. Ensure matters are resolved in a timely manner. Liaise with FM Provider, cleaning operatives and PPM engineers
• Be the onsite liaison for new starter equipment set up, assist in the new starter induction process by conducting weekly new starter office tours (emergency exits etc)
• Manage stationery and consumable requirements for the office ensuring that cost savings are identified where possible. Kitchen duties / daily coffee machine maintenance
• Using our cloud-based accounting software (Maconomy) to log all purchases and input invoices
• Maintain our auditable records and procedures on the company's systems, databases. Take responsibility for the visual standards of the site and ensure that correct/accurate information is displayed in all areas around the office
• Ensure the office is a safe environment, coordinate monthly fire inspections, annual H & S Audits, CO2 readings, COSHH & uploading data. Daily monitoring of Fire Warden and First Aider compliance
• Assist with the provision of PPE and WFH kit for Ramboll employees. Dealing with incoming deliveries and outgoing post / couriers
• Complete daily, weekly, and monthly checks of the office environment to identify hazards, maintenance requirements, ensure IT equipment on desks is in good working order and encourage ALL employees to uphold the general tidiness of the office
• Support the Location Leader where required in the delivery of location specific activities. Develop office policies and procedures, and ensure they are implemented appropriately. Assist with office layout planning and office moves, and with managing and maintaining IT infrastructure
• Any other ad hoc duties to the business when required

Your new team

You will be part of our shared services department. Our vision is to create a centralised team who work together to deliver administrative excellence and ensure our teams and colleagues across the business can support our customers and functions. The Location Support team report to the Location Support Manager and work to create a centre of excellence with consistent and standardised processes, workflow management and continuous improvement. This role will be central to our success.

About you

From the moment you start at Ramboll, we will support your personal and professional development so that you can continue to grow with the company. Whilst we look forward to supporting your continued learning and development, for this role we have identified some qualifications, skills, and capabilities that will set you up for success.

These include:

• Bachelor's degree in business administration, communications, or a related field , desired
• Strong experience working in an office management role
• Excellent planning and organizing skills
• Possesses excellent skills in MS Office (Word, Excel, Outlook, Teams) as a minimum
• Ability to build internal and external relationships effectively
• Ability to multi-task and work well under pressure
• Ability to think about and demonstrate continuous improvement

This role requires the individual to be confident, self-motivated & highly organised to competently manage the office and proactively lead the changes required. You will have exceptional communication and interpersonal skills and work effectively with colleagues at all levels. You will have excellent attention to detail and be able to prioritise your responsibilities which include managing the daily operations of the office, greeting visitors & providing excellent customer service, facilities management, organising events, ordering office supplies, catering, PPE, Couriers etc…invoice management and overseeing administrative staff.

What we can offer you

• Investment in your development
• Leaders you can count on, guided by our Leadership Principles
• Be valued for the unique person you are
• Never be short of inspiration from colleagues, clients, and projects
• The long-term thinking of a foundation-owned company

Work at the heart of sustainable change

Ramboll is a global architecture, engineering, and consultancy company. We believe that the purpose of sustainable change is to create a thriving world for both nature and people. So, that’s where we start – and how we work. At Ramboll, our core strength is our people, and our history is rooted in a clear vision of how a responsible company should act. Being open and curious is a cornerstone of our culture. We embrace an inclusive mindset that looks for fresh, diverse, and innovative perspectives. We respect, embrace, and invite diversity in all forms to actively cultivate an environment where everyone can flourish and realise their full potential.

Ready to join us?

Please submit your application. Be sure to include all relevant documents including your CV, cover letter, etc.

Thank you for taking the time to apply We look forward to receiving your application.

Ramboll in the United Kingdom

Founded in Denmark, Ramboll is a foundation-owned people company. Ramboll has a proven track record of sustainable and responsible business and is a top ten engineering and environmental and sustainability consultancy in the UK, with more than 1,500 employees across 16 offices working towards a more sustainable future. Ramboll experts deliver innovative solutions across Buildings, Transport, Environment & Health, and Energy. Strong values guide what we do and drive an inclusive, collaborative, and highly flexible culture that values people and ideas. Explore and nurture your own passion, expertise, and creativity at Ramboll through work that benefits our people, partners, nature, and society.

An equal opportunity employer

Equality, diversity, and inclusion is at the heart of what we do. At Ramboll, we believe that diversity is a strength and that different experiences and perspectives are essential to creating truly sustainable societies. We are committed to providing an inclusive and supportive work environment, where everyone is able to flourish and reach their potential. We invite applications from candidates of all backgrounds and characteristics, in addition to the Protected Characteristics as set out in the Equality Act, (2010). As a Disability Confident Committed employer, Ramboll ensures opportunities are accessible to candidates with disabilities. Please reach out to our recruitment team to discuss any adjustments that you might require during the application process. We also know how important it is to achieve the right balance of where, when, and how much you work. When you join Ramboll, you’ll have the ability to work your hours flexibly through our positive and inclusive approach to work.

All your information will be kept confidential according to EEO guidelines.

Buildings, Transport, Energy, Environment & Health, Water and Management Consulting