Manager, Business Risk

Across every part of our business, teams are embracing new opportunities and putting customers at the heart of everything they do. Reporting to our Head of Business Risk, you'll support through providing Group oversight of operational risk and internal control management, including risk reporting, monitoring our risk profile - while staying on top of developments and changes as they happen (both internally and externally)
This role is being offered as a Fixed Term Contract, on a 6-9 month basis.
Risk Management
Oversee Operational Risk through review and challenge of risk profiles, KRIs, events, and management actions, ensuring findings and recommendations are agreed and delivered.
Contribute to assessment of overall Risk Profile vs Risk Appetite, considering internal and external developments.
Support maturing of Risk Appetite application by enhancing directorate-level risk and control assessments, including KPI/KRI/KCI methodologies.
Identify opportunities to digitise and automate risk management processes to improve efficiency and value.
Collaborate with 1LOD to ensure out-of-appetite risks have action plans in place, monitored via effective governance.
Highlight areas for potential formal Risk Assurance to the Head of Business Risk.
Promote a risk-aware culture across the Group and lead by example.
Support implementation and ongoing coordination of quarterly RCSA, including transition from the annual IRCA.
Help develop and maintain policies, standards, templates and tools related to Operational Risk.
Engage in governance activities to ensure they support sound and proportionate risk decisions.
Risk Reporting
Contribute to Executive and Board risk reporting (e.g. CRO Report, ORSA, Annual Report & Accounts).
Support refresh of Emerging and Top Risk assessments, including cross-business engagement.
Assist with effective operation of the Operational Risk Committee and Risk Management Committee – including scheduling, agenda setting, and high-quality papers that drive meaningful debate.
Regularly contribute to governance papers and commentary to ensure the operational risk profile is clear, aligned, and understood across levels.
Our hybrid model offers a 'best of both worlds' approach. When you'll be in the office depends on your role and team, but colleagues spend at least 2 days a week in our London Riverbank House office.
Experience of conducting thematic risk assurance assessments
Strong report writing skills and an ability to present complex subjects simply
Awareness of the balance between risk, control and growth
9% employer contributed pension
50% off home, motor and pet insurance plus free Green Flag breakdown cover
Additional optional Health and Dental insurance
EV car scheme
Generous holidays
Buy as you earn share scheme
Employee discounts and cashback
Which is why we've looked beyond the financial rewards and created an offer that takes your whole life into account. Supporting our people to work at their best – whatever that looks like — and offering real choice, flexibility, and a greater work-life balance that means our people have time to focus on the things that matter most to them. Direct Line Group is an equal opportunity employer, and we think diversity of background and thinking is a big strength in our people. We're delighted to feature as one of the UK's Top 50 Inclusive Employers and are committed to making our business an inclusive place to work, where everyone can be themselves and succeed in their careers.
We know you're more than a CV, and the things that make you, you, are what bring potential to our business.