Student Finance Officer

3 days ago

England, United Kingdom UniUpp Full time

Student Finance Officer (Full-Time)£12.21 per hour · 40 hours per week · Monday–Friday (10am–6pm UK) UniUpp is one of the UK’s fastest-growing education support organisations, helping thousands of students access higher education each year. As we continue to expand, we are hiring a Student Finance Officer to support our operations team and ensure students receive accurate, timely guidance through the funding process. This role is suited to someone with prior experience or exposure to Student Finance England (SFE) who can manage documentation, maintain precision, and communicate clearly with students. Mandatory Application Requirements (All Applicants Must Complete) To be considered for this role, you must complete the application form below : Application Form: The form will require: 1. Your CV2. A mandatory 90-second introduction video answering: Who are you? What relevant experience do you have, especially in Student Finance? Why do you want to work at UniUpp? Applications that do not complete the form and submit the required video will not be reviewed. Three-Stage Hiring Process Stage 1 – Screening We review your CV and your 90-second introduction video submitted through the application form. Stage 2 – One-to-One Interview Shortlisted candidates will be invited to a structured interview. Stage 3 – Offer Letter Successful candidates will receive a formal offer to join UniUpp. Role Overview The Student Finance Officer is responsible for guiding students through various funding and eligibility processes, ensuring documentation is accurate, and maintaining high-quality records. Responsibilities are intentionally broad to protect internal systems and workflows. Key Responsibilities Supporting students through financial eligibility and application processes. Preparing, reviewing, and submitting required documents and evidence. Carrying out administrative checks using internal and external systems. Maintaining accurate case notes, updates, and internal records. Communicating clearly and professionally with students. Collaborating with senior team members on complex cases. Ensuring compliance, confidentiality, and accuracy at all times. (Full training will be provided.) Candidate Requirements Prior experience or strong familiarity with Student Finance England (SFE). Excellent attention to detail and organisation. Strong written and verbal communication skills. Ability to manage multiple cases and prioritise effectively. Professionalism when handling sensitive information. Reliability, consistency, and strong time management. Ability to follow structured processes and learn quickly. Working Hours Monday to Friday 10:00am to 6:00pm UK time Full-time, 40 hours per week Compensation £12.21 per hour, paid monthly. Why Join UniUpp Stable, long-term position within a growing organisation. Clear training and structured internal processes. Opportunities for advancement as UniUpp scales. Meaningful work supporting students entering higher education. Professional, modern, digital-first environment. How to Apply You must complete the mandatory application form to be considered:  Once submitted, your application will move into the screening stage.

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