Infrastructure Engineer, Data Centre Networks

We are seeking a highly skilled and motivated Consulting Technology Engineer with strong IaC (Terraform, Python, REST API, CI/CD pipeline, GitHub, Rundeck) and AWS skills with experience of automating Network Configurations and experience of Network Infrastructure (Smart Hands) . You will join our network team in Redhill, Surrey and be specialising in the design, deployment, maintenance and support of Travelers’ Wide Area Networks.
PLEASE NOTE: This opportunity will be based in our Redhill, Surrey office and operate on a hybrid basis with 3 days a week in the office.

As a Consulting Technology Engineer, you will be responsible for managing network connectivity services for Travelers’ Wide Area Network backbone, SD-WAN environment, offshore and onshore field offices, cloud network infrastructure, inter-business and cloud exchange colocation connections and on prem workloads in UK & North America based data centres. Responsibility of the position will require the ability to design, configure, deploy, test, troubleshoot and maintain the network components with a focus on code-based management to support connectivity requirements for 30,000+ employees and business partners, deliver enhancements, support a cloud network foundation and provide hands on support in local UK-based data centres or offices as needed.

You will demonstrate a comprehensive understanding of the activities performed related to engineering support, installation and/or operations of infrastructure technologies. Plans at a tactical level and manages the effective use of technology resources for assigned projects and functions. May direct assigned project staff to design, develop and/or implement large, complex technology solutions supporting one or more business and/or technology area. Develops and implements appropriate solutions that may involve multiple platforms, databases, software/hardware technologies and tools. Facilitates and participates in the design and development of network topology, routing, switching and security solutions. Travelers Europe currently offers flexibility to employees who wish to work on a hybrid basis in accordance with our Hybrid Work Arrangements Policy. This entails full time employees working three days a week in the office and two days at home (or pro rata for part-time employees). This policy may be changed at the Company’s discretion.

Design and implement network solutions in any of the following network environments to support a wide variety of business applications: Cloud VPNs, Global Wide Area Network, High Speed Core Network, Data Centre fabric, Remote/Campus/Offshore offices, Internet/DMZ, Business to Business connections
Maintain quality and reliability of our network service availability while developing innovative ways to manage the infrastructure and deliver network services with infrastructure as code principles
Provide smart-hands support for local network issues in and around London with periodic travel to UK field offices
Responsible for designing, engineering, analysis, configuration, and troubleshooting of the company’s WAN, cloud and on-prem network infrastructure and services. Ensure a high level of availability for network services, monitoring existing hardware/software, network performance and provide prompt response to issues
Provide third level support with troubleshooting issues affecting our network
Build, leverage, and maintain alliances across technical and business communities to achieve efficient and effective results
Collaborate with peers to proactively identify potential issues and areas of improvement in existing network environment
Maintain detailed documentation for IT infrastructure
Ability to multi-task, prioritize work and manage projects within established budget objectives and customer priorities
Ensure that industry best practices and methodologies are applied to design, deployment, and operations of network infrastructure
Responsible for establishing and managing to established quality control and security protocols
Develop tactics and operational plans in alignment with strategic objectives for assigned technologies and projects.
Build, leverage, and maintain effective alliances across technical and business community.
Perform as a technical expert within the service delivery organization (SDO) and consults across SDOs.
Advanced knowledge of infrastructure technologies such as Network, Database, Server, Storage etc. preferred.

Experience designing, implementing and supporting the following network technology solutions:
Native cloud services and connectivity in AWS and/or GCP required
Proficiency in automation scripting languages required (Terraform, Python, REST API, Rundeck) to automate network configuration, provisioning and management
Proficiency in Wide area network connectivity, Data Centre Networks and branch connectivity: Successfully leverage network management and performance analysis tools (Broadcom DXNetOps, Appneta, Wireshark, DataDog)
Telecommunications (MPLS, Optical Networks, ISPs, CDNs, SLAs) required
Networking (WAN, LAN, Routing:BGP,OSPF,VxLAN, NFV, IPv4, QoS, Traffic Profiling, Anomaly Detection, Disaster Recovery, Business Continuity, Continuous Availability, High Availability)

Demonstrate a solid working knowledge of capabilities and direction of technology to support assigned projects that will meet business needs
Demonstrate the ability to interpret technology and market trends as a foundation for technology and product roadmaps
Foundational IT Infrastructure
A bachelor’s degree in Computer Science or a related field, or its equivalent in work experience, plus five years of experience in Technology required.
Alternatively, a Master's degree in CS or a related field and three years of work experience in Technology

Private Medical Insurance: On commencement of employment, you are eligible for single cover provided by Travelers, with the option to add cover for your dependents, at your expense through payroll deduction.
Retirement: Travelers will make a core contribution of a percentage of salary to your Pension Plan. Holiday Entitlement: Start your career at Travelers with a minimum of 25 days holiday entitlement annually, plus the opportunity to purchase additional days to allow for up to a total of 35 holidays per year.
Wellness Programme: The Travelers wellness programme is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health programme provides access to free professional counseling services and other resources that support your daily life needs.
Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.