Senior Network Engineer
5 hours ago
**Senior Network Engineer**
**Agency Reference: 59396**
Venn Group are currently working alongside a College based in Surrey who are looking to recruit for a Senior Network Engineer on a permanent basis.**
Location: Surrey**
**Duration: Permanent**
**Rate: Up to £40k per annum depending on experience**
**Responsibilities**:
- Day-to-day support of the College’s IT infrastructure including helpdesk issues ranging from 1st line -3rd line during busy times
- Taking ownership of technical issues in a senior capacity including but not limited to server and desktop operating systems, physical & virtual infrastructure, Storage area Networks (SAN), computer hardware, HP Aruba network and, data back-ups and disasterrecovery
- Ensure that any backup replication failures reported via the service desk, are investigated, resolved and, if required escalated to the Senior IT Support Engineer
- Assist in system recovery processes to minimise the risk and impact of a serious disaster and threats to continuity and carry out regular timely network upgrades, checks and monitoring activities for reporting and measurement against sector best practice
- Liaise with 3rd party suppliers and engineers to work towards a fault resolution
- Perform routine maintenance tasks, including software and OS (Operating System) updates, configuration of hardware and software systems for special events
- MCSE qualification or equivalent
- ITIL Practitioner
- Capability to create IT policies, information security standards and procedures
- Provide senior level technical support including but not limited to Sophos Central, Office365, User Account Creation (AD), ServiceDesk, 3CX Telephony VOIP platform
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