Technical Support Specialist
1 month ago
Job Role: Technical Support Specialist
Our client, a leading global supplier of equipment and services to packaging and label manufacturers, is on the lookout for a talented and ambitious Technical Support Specialist to join their growing team. With over 130 years of industry expertise and a presence in more than 50 countries, our client continues to drive innovation and shape the future of packaging worldwide.
Key Responsibilities - Technical Support Specialist
Assist the Field Service Scheduler by advising on appropriate Technicians and managing the planning board in their absence.
Follow correct technical procedures using the Salesforce process.
Provide support to the Technical Service Manager on both internal and external projects.
Coach and mentor Apprentices and Field Service Technicians.
Aid project teams with major projects, upgrades, and installations.
Support Business Units, Customer Care Specialists, and other departments with technical analysis and parts identification as required.
Attend customer sites for escalated issues beyond the capabilities of Field Service Technicians.
Analyse machine data and collaborate with the technical sales team on recommendations.
Support Installation Project Leaders with technical information and assist in completing snag lists.
Attend customer sites to provide technical support in case of disputes.
Qualifications & Experience - Technical Support Specialist
Minimum of 5 years in a front-line Engineering support role.
HNC in Mechanical/Electrical Engineering or equivalent.
Full UK Driver’s License.
Valid passport.
Benefits - Technical Support Specialist
Competitive salary and benefits package.
Opportunities for professional growth and development.
Commitment to work-life balance and flexible working arrangements.
Health and wellness programs.
Comprehensive training and development programs.
Candidates who are currently working as a Technical Support Engineer, Product Support Engineer, Technical Sales Specialist, Field Service Technician or a Field Service Engineer would be suitable for this position.
For more information regarding this role please call Josh Kerr on (phone number removed) or email (url removed)
Omega Resource Group is an employment agency specialising in opportunities at all levels within the Engineering, Aerospace, Automotive, Electronics, Defence, Scientific, Oil & Gas, Construction and Manufacturing sectors.
Omega is an employment business specialising in opportunities at all levels within the Engineering, Manufacturing, Aerospace, Automotive, Electronics, Defence, Scientific, Energy & Renewables and Tech sectors
We have other current jobs related to this field that you can find below
-
Specialist Technical Support
3 weeks ago
Worcestershire, United Kingdom CareerBliss Full timeJob Title: Specialist Technical Support Level 3Location: West Midlands (Hybrid)PermanentSalary: £42,005Are you a highly skilled technical support professional seeking a challenging role that allows you to showcase your expertise and contribute to an efficient and effective customer service experience? If so, we have an exciting opportunity for you!The...
-
Technical Support Specialist
1 week ago
Worcestershire, United Kingdom Air Products Full timeEU-UK-Worcester **Job Description and Qualifications** **Who are we?** Air Products is an industrial gas company with over 80 years’ worth of experience. - 12.7 Billon dollars in Sales - 21,000 Employees Worldwide - >50 Countries - The world’s largest producer of Hydrogen We are seeking a customer service technical representative to join our customer...
-
Customer Service Specialist
4 weeks ago
Worcestershire, United Kingdom Rise Technical Recruitment Ltd Full timeCustomer Service Specialist (Engineering / Technical)£26,000 - £33,000 + Industry Training + Career Progression + 29 Days HolidayOffice based, commutable from Malvern, Tewksbury, Worcester, Herefordshire, Pershore, Ledbury, Evesham and surrounding areasAre you a highly organised individual that thrives off building relationships with customers looking...
-
Technical Support Specialist
2 weeks ago
Worcester, Worcestershire, United Kingdom Talent Full time €42,005Job Title: M365 Technical Support Level 3 Location: West Midlands (Hybrid) Type: Permanent Salary: £42,005 Are you a skilled technical support professional seeking a challenging role that allows you to showcase your expertise and enhance customer service experiences? We have an exciting opportunity for you! The Role: You will be a vital part of our...
-
Technical Support Specialist
2 weeks ago
Worcester, Worcestershire, United Kingdom Talent Full time €42,005Job Title: M365 Technical Support Level 3 Location: West Midlands (Hybrid) Type: Permanent Salary: £42,005 Are you a skilled technical support professional seeking a challenging role that allows you to showcase your expertise and enhance customer service experiences? We have an exciting opportunity for you! The Role: You will be a vital part of our...
-
Technical Sales Engineer
3 weeks ago
Worcestershire, United Kingdom Rise Technical Recruitment Ltd Full timeTechnical Sales Engineer (Mentorship and Progression)£28,000 - £45,000 + Company Car + Fuel Card + Bonus (£4,500) + Industry Training + Career Progression + 29 Days Holiday Office based, commutable from Malvern, Tewksbury, Worcester, Herefordshire, Pershore, Ledbury, Evesham and surrounding areasAre you a driven commercially minded individual with a...
-
Senior Technical Fire Engineer
4 weeks ago
Bromsgrove, Worcestershire, United Kingdom Bennett and Game Recruitment LTD Full timeSenior Technical Fire Engineer required. Our client is a well established Fire and Security company, with over 20 years of experience in the industry on both a Domestic and Commercial basis. They are looking for a Senior Technical Fire Engineer based around Bromsgrove due to the growth of the business. Successful candidates will have experience servicing...
-
Senior Technical Fire Engineer
4 weeks ago
Bromsgrove, Worcestershire, United Kingdom Bennett and Game Recruitment LTD Full timeSenior Technical Fire Engineer required. Our client is a well established Fire and Security company, with over 20 years of experience in the industry on both a Domestic and Commercial basis. They are looking for a Senior Technical Fire Engineer based around Bromsgrove due to the growth of the business. Successful candidates will have experience servicing...
-
Project Support Engineer
4 weeks ago
Bromsgrove, Worcestershire, United Kingdom Pure Staff Ltd Full timeMy client is a specialist supplier of electrical solutions and they are looking to appoint an efficient and organised Project Support Engineer in a newly created position. Working in a small but extremely fast-paced sales office, you will be responsible for administering the project process and providing technical support and information to customers. You...
-
Project Support Engineer
1 month ago
Bromsgrove, Worcestershire, United Kingdom Pure Staff Ltd Full timeMy client is a specialist supplier of electrical solutions and they are looking to appoint an efficient and organised Project Support Engineer in a newly created position. Working in a small but extremely fast-paced sales office, you will be responsible for administering the project process and providing technical support and information to customers. You...
-
Corporate Eb Support Specialist
4 weeks ago
Bromsgrove, United Kingdom Idex Full timeA fantastic opportunity to join one of the UK's leading financial advisory and wealth management firms. Reporting to Bromsgrove with hybrid working flexibility. Full-time with a permanent contract. EB / Corporate Support Specialist will deliver support and administration for group and risk based advice areas. **EB / Corporate Support Specialist - Key role...
-
Accountant - Tax Specialist
4 weeks ago
Bromsgrove, Worcestershire, United Kingdom Addington Ball Recruitment Ltd Full timeThis type of tax role isn't your bog-standard position. A rare and incredible opportunity based in Bromsgrove to support a niche portfolio of clients, containing high-profile professionals across the entertainment industry – genuine A-listers. As a Tax Accountant, you will be at the forefront of delivering an unparalleled service, navigating complex...
-
Corporate Eb Support Specialist
2 weeks ago
Bromsgrove, Worcestershire, United Kingdom Idex Full timeA fantastic opportunity to join one of the UK's leading financial advisory and wealth management firms.Reporting to Bromsgrove with hybrid working flexibility.Full-time with a permanent contract.EB / Corporate Support Specialist will deliver support and administration for group and risk based advice areas.**EB / Corporate Support Specialist - Key role...
-
Sales Support Specialist
4 weeks ago
Bromsgrove, Worcestershire, United Kingdom GTC Recruitment Full time €17,500This position is to work during school term-time only My client in Bromsgrove is seeking a Sales Support Assistant due to continued growth.Responsibilities also include taking phone calls, processing orders received via email, telephone or from the website, sending acknowledgements, and other customer service and office administration duties. Monday to...
-
Sales Support Specialist
4 weeks ago
Bromsgrove, Worcestershire, United Kingdom GTC Recruitment Full time €17,500This position is to work during school term-time only My client in Bromsgrove is seeking a Sales Support Assistant due to continued growth.Responsibilities also include taking phone calls, processing orders received via email, telephone or from the website, sending acknowledgements, and other customer service and office administration duties. Monday to...
-
Customer and Technical Support Representative
2 months ago
Bromsgrove, United Kingdom SF Group Full timeAre you passionate about delivering exceptional customer service? Do you have a strong IT background and a genuine interest in technology? If so, we have an exciting opportunity for you to join our clients' dynamic IT support team. Our client are a leading software company specialising in serving the General Practice and Primary Healthcare market. They work...
-
Support Worker
4 weeks ago
Bromsgrove, United Kingdom Amber Support Services Full time**Support Worker - Bromsgrove** **20 hours per week. Shifts will mainly cover from 4pm - 10pm Monday to Friday and between 7am and 10pm Weekends.** We have a part time position available for you if you would like to make a difference and work in a job where no two days are the same! We are looking for like minded Support Workers with a passion for making a...
-
Support Worker
2 weeks ago
Bromsgrove, Worcestershire, United Kingdom Amber Support Services Full timeSupport Worker - Bromsgrove20 hours per week. Shifts will mainly cover from 4pm - 10pm Monday to Friday and between 7am and 10pm Weekends.We have a part time position available for you if you would like to make a difference and work in a job where no two days are the same We are looking for like minded Support Workers with a passion for making a difference...
-
Technical Pre-sales Engineer
4 weeks ago
Bromsgrove, Worcestershire, United Kingdom Hewett Recruitment Full time €45,000Technical Sales Engineer Salary: £45,000 per annum + profit-related bonus Our client, a leading manufacturer in the metal separation equipment industry, is seeking a highly motivated Technical Sales Engineer. This role offers a fantastic opportunity to join a dynamic team in a growing company with significant professional development prospects. ...
-
Technical Pre-sales Engineer
4 weeks ago
Bromsgrove, Worcestershire, United Kingdom Hewett Recruitment Full time €45,000Technical Sales Engineer Salary: £45,000 per annum + profit-related bonus Our client, a leading manufacturer in the metal separation equipment industry, is seeking a highly motivated Technical Sales Engineer. This role offers a fantastic opportunity to join a dynamic team in a growing company with significant professional development prospects. ...
