Sales Executive

2 weeks ago

Staffordshire, United Kingdom Erwin Hymer Centre Travelworld Full time

We are looking for an Experience Sales Executive with extensive experience in prestigious product sales. Tenacity, determination and an eye for detail will be essential qualities of the successful candidate who will be rewarded with an industry leading remuneration and benefits package, who will also enjoy exceptional working conditions at a successful, long established and highly regarded family owned dealership.

Overall Responsibility

  • To maximise sales of vehicles through all available sales channels
  • To maximise profit at the point of sale by upselling all accessories, finance, warranties and service packs.
  • Ensure targets as agreed are met.

Primary Tasks

  1. To identify requirements of prospective customers, face to face, telephone enquiry or website enquiries.
  2. To ascertain a value of potential Part Exchanges.
  3. Demonstrate vehicles to customers after identifying customer needs.
  4. Provide test drive to legitimate prospects
  5. Agree retail price for new or used unit, taking account of relevant foreign exchange rates of new vehicles.
  6. Up sell appropriate accessories, finance, warranties and service packs – pass on further investigation required to Sales Administrator.
  7. Take deposit and raise sales order with one copy given to the customer – confirm work required in order to prepare vehicle for collection (Pre Delivery Inspection, conversion, bespoke requirements). Agree an estimated or desired collection date with customer.
  8. Collect information required for any financial arrangements from the customer and see through to completion, whether dealing direct with the Finance House or through Broker.
  9. Communicate regularly with customer during preparation period on confirmation of collection date and time.
  10. Either at point of sale or once delivered, inspect PX vehicle and ensure as described / agreed.
  11. Take any approved balance payment and handover vehicle with customer in formal handover process – critical to provide high quality customer experience.
  12. Understand and carry out the correct and legal procedures of selling motorhomes
  13. Understand and carry out all company policies and procedures pertaining to the sales transaction.
  14. Follow vehicle test drive procedures at all times.

Other Tasks

 

  1. Attend exhibitions and promote vehicles for sale during events where required.
  2. Support in set up and dismantling of exhibition displays. This may include driving vehicles to and from the shows.
  3. Obtain leads from website and suppliers – Live Events used by Keyloop.
  4. Contact prospects by phone to discuss requirements. 
  5. Set up new prospects on Keyloop (from exhibition contacts, website and suppliers).
  6. Undertake all other tasks and responsibilities as requested by the Sales Manager/Managing Director

Key Measureables

  • Vehicle units per month are met – Sales
  • %/£ accessories per sale – up-selling skills
  • £/Profit per month – profitability
  • % conversion of leads to sale – quality of lead / skill of selling technique
  • Sale time from initial contact – closing ability (accepting customer motivation)
  • Target leads and / or sales per show – exhibition performance.
  • % time spent selling and prospecting – time & priority management

Working Hours

  • 5 day working week including 1 weekend day: 8:30am - 5:30pm
  • Additional working will be required for events and exhibitions.

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