Strategic Account Lead

Strategic Account Lead – Public Sector Location: UK-based, hybrid Reports to: Strategic Commercial Director – Public Sector Salary: Competitive base salary plus benefits (DOE) Role type: Full time, permanent Role Summary We are seeking a senior and commercially astute Strategic Account Lead to take ownership of Amber Labs’ most significant public sector account portfolio, including programmes delivered in partnership with a strategic delivery partner. This is a pivotal, client-facing leadership role responsible for defining and executing the account strategy across a major public sector partnership. You will balance strategic oversight with hands-on engagement — driving long-term growth, ensuring delivery excellence, and deepening relationships at senior levels across client, partner, and internal teams. The role requires the ability to shape consultative, outcome-led engagements, influence client roadmaps, and build cohesive account plans that align delivery performance, commercial growth, and partnership maturity. As a senior member of the Commercial function, you will also play a key role in strengthening Amber Labs’ account governance model, supporting bids and proposals, and contributing to the continued development of our public sector go-to-market approach. Key Responsibilities Lead strategic account planning: define and execute the account strategy, incorporating revenue targets, relationship plans, delivery governance, and growth opportunities. Build trusted senior relationships: act as the senior point of contact across client and partner leadership teams, ensuring Amber Labs is positioned as a dependable, value-adding consultancy. Drive consultative growth: work collaboratively with clients and internal teams to shape new opportunities, proposals, and outcome-based engagements aligned to client priorities. Support bids and frameworks: provide commercial and relationship insight during bid processes, contributing to win strategies and proposal reviews. Oversee delivery performance: maintain visibility of delivery quality, consultant performance, and client satisfaction, ensuring contractual and commercial alignment. Facilitate collaboration: bring together client, partner, and internal teams (Delivery, Talent, Operations, Finance) to ensure coordinated account execution and forecasting accuracy. Lead account governance: chair account review meetings, manage risks and escalations, and ensure performance data and reporting are consistent and actionable. Contribute to commercial strategy: work with the Strategic Commercial Director to refine pricing models, contracting approaches, and account management frameworks. Mentor and develop others: support the development of account management capability across the business as Amber Labs scales. Ideal Candidate Profile Extensive experience managing strategic public sector accounts within consulting, digital transformation, or technology delivery. Proven success leading complex, multi-stakeholder relationships and joint-delivery models. Track record of driving consultative sales and account growth through insight, partnership, and delivery excellence. Commercially strong with deep understanding of frameworks, SoWs, pricing models, and bid processes. Strategic thinker who can translate client needs into long-term growth plans and actionable governance. Credible and confident engaging at CxO and senior civil service levels. Collaborative leader comfortable operating in an entrepreneurial, high-growth environment. Brings structure and rhythm without bureaucracy — balancing delivery focus with commercial vision.