Engineer Field Engineering

1 month ago

Hitchin Hertfordshire, United Kingdom Modern Networks Ltd Full time

Established in 2000, Modern Networks are a growing IT Managed Service Provider (MSP) and Internet Service Provider (ISP) specialising in providing services to the property management sector and commercial businesses nationwide. We work closely with our customers to deliver a wide range of IT services from endpoint technology to connectivity and telephony. We partner with market leading providers to deliver first class services and solutions.

We are currently looking for a Field based IT Support Engineer to join our busy support team, to help support clients remotely and with field visits. You'll be supporting office IT systems including windows networks, associated cloud services, infrastructure and connectivity. The ability to work independently is key to the role, but as you’ll find out when you join our Field Services team, you’ll never be ‘on your own’, our engineers have a wealth of experience and knowledge to share and support your growth. As this role is field based, it is a requirement to have a full UK driving licence.

Providing high quality 1st and 2nd line support
All aspects of Windows desktop & application support to
All aspects of tablet and mobile device support
Basic network troubleshooting incl. Administering Microsoft Active Directory, Exchange Server & Office 365.

Great prospects - once you’ve got to grips with our systems and processes, you’ll have the opportunity to progress with us. A career with room for your personal life in a work environment where everyone knows the value of a healthy work-life-balance
~ Commitment to Diversity and Inclusion - we hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes us stronger.
~25 days annual leave + bank holidays
~ If you share our values and our enthusiasm for delivering a world class service, you will find a home at here at Modern. Or if you’re still not convinced, drop us a line at recruitment@modern-networks – we’ll arrange an informal chat about the role.

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