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Member Communications and Campaign Manager
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Hove, East Sussex, United Kingdom Legal & General Full timeLegal & General supports the savings, protection and retirement needs of around 14 million people, through our portfolio of retail and workplace businesses. Our Retail division helps people enjoy a more colourful retirement, both directly and through their employers, including Lifetime Mortgages, Retirement Interest Only Mortgages and financial advice on...
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Member Communications and Client Campaign Manager
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Hove, United Kingdom Legal & General Full timeWe’re recruiting for a Member Communications and Client Campaign Manager to join us. In this exciting role, you will develop and deliver member communication materials and engagement campaigns that support workplace members and schemes through the end-to-end member lifecycle, driving the best member outcomes and meeting commercial needs of the...
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Hove, East Sussex, United Kingdom Legal & General Full timeLegal & General supports the savings, protection and retirement needs of around 14 million people, through our portfolio of retail and workplace businesses. Our Retail division helps people enjoy a more colourful retirement, both directly and through their employers, including Lifetime Mortgages, Retirement Interest Only Mortgages and financial advice on...
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Hove, Brighton and Hove, United Kingdom Legal & General Full timeAbout the RoleWe are seeking a highly skilled and experienced professional to join our team as a Member Communications and Client Campaign Manager. As a key member of our marketing team, you will be responsible for developing and delivering effective communication strategies that drive engagement and loyalty among our members.Key ResponsibilitiesDesign and...
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Hove, Brighton and Hove, United Kingdom Legal & General Full timeAbout the RoleWe are seeking a highly skilled and experienced professional to join our team as a Member Communications and Client Campaign Manager. As a key member of our marketing team, you will be responsible for developing and delivering effective communication strategies that drive engagement and loyalty among our members.Key ResponsibilitiesDesign and...
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Hove, Brighton and Hove, United Kingdom Legal & General Full timeAbout the RoleWe are seeking a highly skilled Member Communications and Client Campaign Manager to join our team. As a key member of our marketing function, you will be responsible for developing and delivering member communication materials and engagement campaigns that support workplace members and schemes throughout the member lifecycle.Key...
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Hove, Brighton and Hove, United Kingdom Legal & General Full timeAbout the RoleWe are seeking a highly skilled Member Communications and Client Campaign Manager to join our team. As a key member of our marketing function, you will be responsible for developing and delivering member communication materials and engagement campaigns that support workplace members and schemes throughout the member lifecycle.Key...
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Member Communications and Client Campaign Specialist
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Hove, Brighton and Hove, United Kingdom Legal & General Full timeAbout the RoleWe are seeking a highly skilled Member Communications and Client Campaign Manager to join our team. As a key member of our marketing function, you will be responsible for developing and delivering member communication materials and engagement campaigns that support workplace members and schemes throughout the member lifecycle.Key...
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Member Communications and Client Campaign Specialist
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Hove, Brighton and Hove, United Kingdom Legal & General Full timeAbout the RoleWe are seeking a highly skilled Member Communications and Client Campaign Manager to join our team. As a key member of our marketing function, you will be responsible for developing and delivering member communication materials and engagement campaigns that support workplace members and schemes throughout the member lifecycle.Key...
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Hove, Brighton and Hove, United Kingdom Legal & General Full timeAbout the RoleWe are seeking a highly skilled Member Communications and Client Campaign Manager to join our team at Legal & General Retail.In this exciting role, you will be responsible for developing and delivering member communication materials and engagement campaigns that support workplace members and schemes throughout the member lifecycle.Using data...
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Hove, Brighton and Hove, United Kingdom Legal & General Full timeAbout the RoleWe are seeking a highly skilled Member Communications and Client Campaign Manager to join our team at Legal & General Retail.In this exciting role, you will be responsible for developing and delivering member communication materials and engagement campaigns that support workplace members and schemes throughout the member lifecycle.Using data...
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Member Communications and Campaign Manager
3 weeks ago
Brighton and Hove, United Kingdom Legal & General Full timeLegal & General supports the savings, protection and retirement needs of around 14 million people, through our portfolio of retail and workplace businesses.Our Retail division helps people enjoy a more colourful retirement, both directly and through their employers, including Lifetime Mortgages, Retirement Interest Only Mortgages and financial advice on our...
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Member Communications and Campaign Manager
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Hove, United Kingdom Legal & General Full timeLegal & General supports the savings, protection and retirement needs of around 14 million people, through our portfolio of retail and workplace businesses.Considering making an application for this job Check all the details in this job description, and then click on Apply.Our Retail division helps people enjoy a more colourful retirement, both directly and...
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Member Communications and Campaign Manager
3 weeks ago
Hove, United Kingdom Legal & General Full timeLegal & General supports the savings, protection and retirement needs of around 14 million people, through our portfolio of retail and workplace businesses.Our Retail division helps people enjoy a more colourful retirement, both directly and through their employers, including Lifetime Mortgages, Retirement Interest Only Mortgages and financial advice on our...
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Member Communications and Campaign Manager
3 weeks ago
Hove, United Kingdom Legal & General Full timeLegal & General supports the savings, protection and retirement needs of around 14 million people, through our portfolio of retail and workplace businesses.Our Retail division helps people enjoy a more colourful retirement, both directly and through their employers, including Lifetime Mortgages, Retirement Interest Only Mortgages and financial advice on our...
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Member Communications and Campaign Manager
3 weeks ago
Hove, United Kingdom Legal & General Full timeLegal & General supports the savings, protection and retirement needs of around 14 million people, through our portfolio of retail and workplace businesses.Our Retail division helps people enjoy a more colourful retirement, both directly and through their employers, including Lifetime Mortgages, Retirement Interest Only Mortgages and financial advice on our...
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Member Communications and Campaign Manager
3 weeks ago
Hove, United Kingdom Legal & General Full timeLegal & General supports the savings, protection and retirement needs of around 14 million people, through our portfolio of retail and workplace businesses.Our Retail division helps people enjoy a more colourful retirement, both directly and through their employers, including Lifetime Mortgages, Retirement Interest Only Mortgages and financial advice on our...
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Member Communications and Campaign Manager
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Member Communications and Campaign Manager
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Hove, United Kingdom Legal & General Full timeLegal & General supports the savings, protection and retirement needs of around 14 million people, through our portfolio of retail and workplace businesses.Make sure to read the full description below, and please apply immediately if you are confident you meet all the requirements.Our Retail division helps people enjoy a more colourful retirement, both...
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Communications and Campaign Manager for Members
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Hove, Brighton and Hove, United Kingdom Legal & General Full timeBecome Our Next Client Engagement and Communications ManagerWe are seeking an enthusiastic professional to take on the role of Client Engagement and Communications Manager. In this pivotal position, you will be tasked with crafting and executing communication materials and engagement initiatives that promote optimal member experiences while fulfilling the...
Member Communications and Client Campaign Manager
4 months ago
Life can sometimes be unpredictable, and it pays to plan ahead. Our aim at Legal & General Retail is to help our customers plan for the unexpected, achieve financial security for their tomorrow, and protect everything that’s important to them. To better understand our customers and meet their needs, we’ve brought our protection, retirement income, savings, lending, and advice, fintech and mortgage businesses under one umbrella. Created at the start of 2022 through the merging of our long-standing and trusted retail retirement and insurance businesses, we’re a fast-growing division with big, customer-centred ambitions. Job Description Want to apply Read all the information about this position below, then hit the apply button. We’re recruiting for a Member Communications and Client Campaign Manager to join us. In this exciting role, you will develop and deliver member communication materials and engagement campaigns that support workplace members and schemes through the end-to-end member lifecycle, driving the best member outcomes and meeting commercial needs of the Workplace business and wider division. Using Member Insight and data analytics to iterate and improve the communications and campaigns, maximising the impact of the activity. What you'll be doing:
- Designing and delivering campaigns and communications that support the contact and engagement strategies for members, working efficiently and within budget and timescales, observing brand guidelines and Tone of Voice to ensure customer centricity at all times, and alignment to L&G’s Customer Experience and Treating Customers Fairly Policy.
- Working with agencies and third-party suppliers to deliver materials and ensure that they are delivering to brief and to budget to meet commercial and business targets.
- Ensuringappropriate tracking and reporting is in place to enable us to collate, analyse and interpret campaign management information and insight, to maximise the effectiveness of communications and campaigns, driving best member and financial outcomes.
- Utilisingcustomer/member insight, analytics and data, review feedback and improve activities undertaken to create effective communications that deliver our key messages and support commercial objectives
- Implementing campaign and communication creation, across all appropriate channels and within tight timeframes, with robust test and learn activity to learn and evolve the campaigns to maximise their impact.
- Building effective relationships with key stakeholders, both internally and externally by working collaboratively, to leverage expertise and understand requirements.
- Working within our appropriate risk and compliance framework and demonstrate the key behaviours of a professional, supportive and engaging marketing function, to ensure communications and campaign activity adheres to Group risk framework.
- Developing close working relationships with key stakeholders across L&G Retail and Group, aligning learnings and customer journeys to ensure optimal results for both L&G and our clients, through efficiencies and one L&G approach.
- Numerate with strong analytical skills with evidence of budgetary management
- Good with people and able to clearly and confidently communicate and influence with key stakeholders at all levels.
- Ability to manage multiple projects to tight timescales- Good organisational and project management skills
- Able to adapt to and work with change, in a fast-growing division and marketing function
- Excellent attention to detail and strong written and verbal skills. Able to produce copy to publication standards
- An understanding of customer contact/engagement strategies · IT skills – excellent working knowledge of Microsoft Office and other relevant software packages
- Designing & delivering consumer facing communications plans and activities ·
- Experience of working with creative agencies and providing appropriate briefing, management, and creative evaluation ·
- The opportunity to participate in our annual, performance-related bonus plan and valuable share schemes
- Generous pension contribution
- Life assurance
- Private medical insurance (permanent employees only)
- At least 25 days holiday, plus public holidays, 26 days after 2 years’ service. There’s also the option to buy and sell holiday
- Competitive family leave
- Participate in our electric car scheme, which offers employees the option to hire a brand-new electric car through tax efficient salary sacrifice
- There are the many discounts we offer – both for our own products and at a range of high street stores and online
- In 2023, some of our workspaces were redesigned. Our offices are great spaces to connect and collaborate and have your wellbeing at the heart
