Retail Online Account Manager
5 days ago
Retail Account Manager
At Westcoast, we take pride in distributing some of the most renowned global IT brands to resellers, retailers, and organizations across the UK and beyond. As an innovative and inclusive company, we thrive on teamwork and the diverse talents of our people. As Retail National Account Manager you will work closely with the Account Director and the wider retail team in delivering a high-level service to our major retail accounts. You will be responsible for managing key brands into some our of largest retail customers; to assist in growing revenue & profit and managing product availability through forecast analysis Attending both customer and vendor meetings; analyzing stock and sales information as well as retailer forecasts, presenting performance data, making order recommendations to both external customers and Westcoast product managers whilst strengthening Westcoast’s relationship with our key retail partners and growing the portfolio of brands that we supply.
The role is based in Westcoast Theale, (Reading) office with an expectation that you would attend off-site customer / vendor visits when required.
Work collaboratively with appropriate vendor/retail contacts
Monitor weekly stock and sales
Develop and maintain reporting tools to track and enhance inventory flow
Manage the delivery of any pre-agreed performance KPIs with the retail accounts. Background in retail account management, category management or FMCG account management essential
Good understanding of supply chain & logistics in a retail environment
Analytical - able to spot trends and draw conclusions from data and make stock recommendations
Advanced Excel skills
Ideally, full driver’s license
This is a fantastic opportunity to immerse yourself in the IT industry, build lasting relationships, and grow with a Sunday Times Top Track 100 company.
Growth Opportunities: We offer training and development opportunities to help you reach your full potential. Generous Benefits Package: Enjoy 25 days of holiday, employee referral bonuses, perks and discounts
Wellbeing Support: Access to Westcoast Wellbeing services including mental health counseling, virtual GP services, physiotherapy, life insurance, eye care schemes, and more.
Community & Connection: Our teams enjoy social and charitable events throughout the year, fostering a strong sense of belonging.
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