Systems Support Analyst

3 weeks ago


London, United Kingdom Student Cribs Full time

We are looking for skilled and experienced individual to join our Digital team as a Systems Support Analyst.  

Responsibilities

  • Overseeing the development of software products and applications. 
  • Eliciting and briefing functional requirements through process mapping. 
  • Ensuring systems are operating within business standards. 
  • Contributing to systems planning, budgeting, and overall strategy. 
  • Conducting and presenting a feasibility analysis for proposed systems projects. 
  • Establishing key performance indicators. 
  • Analysing project and systems data, producing insights to optimize performance. 
  • Identifying problems and shortfalls and proposing solutions. 
  • Providing operational support such as liaising with stakeholders, tracking timelines, etc. 
  • Preparing, reviewing, and maintaining systems documentation and reports. 
  • Maintaining systems contracts and financials. 

Qualifications

  • Degree in a STEM subject or related field. 
  • 1 – 2 years of experience. 
  • Strong Excel skills required, SQL and Power BI experience desired.
  • Knowledge of common technology stacks. 
  • An understanding of the software product lifecycle. 
  • Experience in managing projects with multiple stakeholders.
  • Excellent communication and presentation skills. 
  • A keen attention to details, strong critical thinking, analytical and problem-solving skills. 
  • Good interpersonal and organizational skills.



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