Chief Operating Officer

1 month ago

London, United Kingdom International Securities Lending Association (ISLA) Full time

ISLA is looking for an experienced  Chief Operating Officer  to join our small organisation on a full-time basis. The ISLA Chief Operating Officer (COO) is responsible for overseeing the Association’s day-to-day operational activities and the overall management of the business. Reporting directly to the Chief Executive Officer (CEO), the role has managerial responsibility for the functional Heads of the business and Senior Managers, and oversees the implementation and adherence of the company’s policies and procedures, its human resources, IT, finance, health and safety, membership, and facilities management functions. Its geographically diverse membership of over 180 firms includes institutional investors, asset managers, custodial banks, prime brokers, and service providers.

Working closely with the industry, as well as national, regional, and global regulators and policy makers, ISLA advocates for, amongst other things, the importance of securities lending to the broader financial services industry. It supports both the Global Master Securities Lending Agreement (GMSLA) legal framework, including the Title Transfer and Security Interest over Collateral variants.

Through member working groups, industry guidance, consultations and first-class events, ISLA plays a pivotal role in the creation and promotion of market best practices and processes, thought leadership, standards for legal frameworks, and securities lending guides and related documents.
 
Accountable for the managerial oversight of each of the business lines within the Association as well as membership engagement and office and facilities management.
Ensuring the financial budget is in place to support the operational running of the business and working with the ISLA Board Treasurer accordingly.
Providing all employees with access to the appropriate levels of mentoring and training to optimise motivation levels.
Ensuring sufficient levels of engagement with the Board and its Executive Committee (ExCo), and the appropriate escalation of risk items both to the CEO, the Board and ExCo, as relevant.

Financial Accounts
Manage the day-to-day financial accounts, ensuring invoices are reconciled with incoming payments for membership, events, legal services, etc, and are within the agreed budget.
Ensure VAT, tax, and financial reporting is filed in accordance with standard accountancy practices.

Manage payroll & staff benefits (life insurance, private health plan, pension)
Supervise the completion of regular staff performance appraisals.
Provide access to mentoring and training.
Ensuring that appropriate policies and procedures are in place for staff enrolment and onboarding.

Create management reporting including financial reports against budgets.
Facilities Management
All aspects of office maintenance – rent, rates, utilities, management fees, office supplies, etc

Data Privacy
Technology & Website Server Maintenance
Help Desk Support

Management and integrity of ISLA’s CRM (HubSpot)
Oversight of the collection of membership fees

Policies & Procedures
Creation and updating of all staff policies and procedures including objective setting and development of KPI’s

Management of all third-party commercial relationship including consultants
~ Contract negotiation for all ISLA contractors, consultants, and third-party service providers.


Key Credentials & Personal Qualities

Degree or equivalent experience (Non-profit Management, Business Administration, Finance, Economics, or its equivalent).
Previous Senior Leadership role at a financial organization, with proven experience of managing teams with diverse skillsets and backgrounds
Relevant securities lending/financing experience and strong understanding of the securities finance market and financial services industry more broadly
Proven focus on Risk Management, including Financial, Reputational, Legal/Regulatory & Operational Risks
Experience in Change Management
Knowledge of Microsoft Office Suite

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