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Infrastructure Network Manager

4 months ago

Peterborough Cambridgeshire, United Kingdom The Consultancy Group (London) Full time

Overview The Infrastructure & Network Manager oversees all aspects of corporate infrastructure and network operations. This critical role reports to the Head of Service Delivery & Infrastructure and focuses on developing the Infrastructure and Network team while ensuring the integrity, security, and efficiency of the network and infrastructure systems.

This position demands a strong leader experienced in building high-performing teams, fostering robust working relationships, and managing complex organisational structures.

We are a leading provider of technology solutions to multiple public sector organisations. At our company, you will work with inspiring colleagues who have positive, success-driven attitudes, fostering an environment of learning and strong relationship-building. We value diverse perspectives, believing they lead to better problem-solving and solutions in a rapidly evolving technology landscape.

Guide and support individuals and teams through coaching, feedback, goal setting, and performance management. Prioritise, assign, and oversee departmental activities and projects to align with goals and objectives.
Daily Operations : Ensure the department operates effectively and efficiently, delivering high-quality results.
Develop strong working relationships with other departments, such as Legal, Enterprise Risk, and Business Process Assurance.
Infrastructure and Network Oversight : Manage all aspects of the infrastructure and network, including leadership, development, and daily operations of the team.
Security Integration : Work with the Information Security team to implement effective security monitoring and incident response mechanisms.
Network Design : Design resilient, high-performance network infrastructures, including data centers, LAN/WAN/WLAN/SDWAN, Internet, load balancers, firewalls, and management platforms.
System Management : Deploy and support complex virtual environments, including SAN, HPE technologies, Windows, Red Hat Server OS, Citrix, and SQL.
Incident Management : Handle the installation, configuration, administration, upgrade, and maintenance of complex systems, audit and change management, and out-of-hours incident escalations.
Performance Monitoring : Maximise performance by monitoring infrastructure, troubleshooting service interruptions, scheduling upgrades, and collaborating with third-party support and IT engineers.
Data Services Support : Analyse requirements and provide proactive cost and capacity planning for network, storage, and compute resources.
Project Leadership : Lead projects to support capacity growth, upgrades, new features, and integration.
Toolset Experience : Maintain infrastructure and network devices, manage vendor relationships, and recommend changes via the change management process.
Financial Management : Forecast requirements, prepare budgets, schedule expenditures, analyse variances, and initiate corrective actions.
Implement industry-standard information security control frameworks using templates, implementation plans, metrics, and tools.
Strong technical background in both hands-on and leadership roles within infrastructure and network capacities.
Experience in solution design and implementation.
Over 5 years of experience in global network infrastructure support, including configuration and maintenance of Palo Alto Firewalls, Cisco routers, switches, firewalls, wireless access points, LAN/WAN, and Internet technologies.
Proficiency with monitoring and administrative tools such as SolarWinds, Observium, Pager Duty, Data Dog, and Cisco ISE.
Active network certifications such as CCNP or CCDP/CCNA, and preferably Microsoft certification in Core Infrastructure or Business Applications.
Knowledge of Information Security frameworks and industry accreditations (ISO, NIST, PCI-DSS).
Project management skills with a history of successful project delivery.

Experience with Virtual Desktop Infrastructure (VDI) technologies in a global enterprise environment.
IDP/IPS configuration and management experience.