Microsoft Dynamics CRM Functional Consultant

12 hours ago

London, United Kingdom Cognizant Full time

Job Summary
You will be working on Dynamics 365 CRM solution implementations for Cognizant’s customers. Candidate will be working in a capacity of Functional Consultant within a project team.

Experience, understanding and knowledge required:
Experience of Dynamics 365 CE capabilities and extensibilities
Experience in Sales and Field Services Modules
Experience in leading business discussions with customer for project discovery and business process mapping
Experience in leading discussions around business requirements, product backlog refinement and user expectation management in Agile projects
Experience managing agile delivery teams and team of business analyst
Understanding of Design & configuration experience in Dynamics 365
In-depth knowledge of the Microsoft Dynamics CRM platform
Experience in doing fitment analysis of customer requirements
Knowledge in Performance tuning possibilities in Dynamics 365 implementations
Experience in collaborating with business stakeholders for data integration and data migration activities which can guide team of developers
Experience in managing Dynamics 365 projects in a capacity of product owner or business analyst
Capability to estimate Dynamics CRM project requirements
Knowledge in multiple components of responding to RFPs/RFIs
Capable of leading RFP responses for green field/Enhancement/Support D365 engagements
Microsoft Azure knowledge
Understanding of DevOps project implementation

Essential Technical Skills:
Dynamics 365 CE
Functional Consulting
Bid Management
Team Management

Nice to have:
Product Management
Agile
Azure DevOps

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