Head of Operations

We are Legends Global Legends Global delivers world-class solutions in sport, entertainment, and live events, combining international expertise with a 360-degree, data-driven approach across Partnerships, Hospitality, Merchandise, and Attractions. We partner with leading clients to create memorable experiences worldwide. Committed to inclusion, diversity, and innovation, we foster a collaborative culture guided by our values — Align, Scale, Connect, Team, Win — where every team member can thrive and make an impact. Sound like a winning formula for you? Join us The Role Reporting to the General Manager, you’ll lead venue operations with a focus on events and security. As part of the leadership team, you’ll ensure compliance with all standards and policies while driving strategic goals. Responsibilities include planning and delivering events, maintaining exceptional guest care, and leading a team to innovate and improve operational success. This role requires a proactive, solution-focused leader with strong organisational and creative thinking skills. What We Offer At Legends Global, hosting events is what we do best—and we want our people to experience it too. Enjoy discounted tickets to your favourite events and unleash your inner superfan. Work hard, rest well: you’ll get 25 days of annual leave plus bank holidays. We care about life outside work—our Life Assurance policy helps protect your loved ones while you focus on success. Plan for the future with our 5% pension contribution , so your golden years are all about the bucket list. HealthShield helps cover unexpected medical costs such as, dental, physio, and counselling expenses—for you and your children. We’ve partnered with AXA Health to offer an Employee Assistance Programme supporting mental wellbeing. See clearly and think big with our eye care vouchers and glasses contribution. Go green and get fit with our Cycle to Work scheme. And because great people know great people— refer a friend and get rewarded. Key Responsibilities Lead and inspire the Events, Tech, and Security Teams to deliver exceptional service and uphold the venue’s vision, values, and objectives. Oversee all aspects of health, safety, and compliance, serving as the venue’s Health & Safety Representative and ensuring a safe environment for staff and visitors. Manage the planning and delivery of events, providing operational leadership and acting as Executive on Duty when required. Oversee building maintenance and contractor performance, ensuring high standards of cleanliness, security, and service delivery. Manage operational budgets and contribute to the venue’s strategic goals as part of the senior management team. You Will Have Proven track record in senior management across Events, Estates, Facilities, or Operations within stadium or large-scale event environments. Expert knowledge of event and building management, including maintenance, security, housekeeping, and Health & Safety compliance. Exceptional people skills, with the ability to build strong, lasting relationships at every level. Highly organised and a clear communicator, able to keep teams aligned and informed. Tech-savvy and systems literate, confident using IT tools to streamline operations. Inclusive Workplace At Legends Global, we’re shaping a greener, faster, and more innovative future for the entertainment industry — and there’s never been a better time to join us. We’re an inclusive organisation built on trust, collaboration, and respect, where every voice matters. We value diversity, equal opportunity, and flexible working, and we’re committed to a fair and accessible recruitment process for all. If you require any adjustments, please let us know. Apply today to make an impact from day one — applications are reviewed on a rolling basis and may close early.