Transformation Lead(12 month FTC)

CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Transformation Lead to join our team, located in Fawley, Southampton. The successful candidate will have day-to-day management of a location, including task and people management, budget control, service delivery and client satisfaction prioritization. This role will be responsible for the overall leadership and management of the operations at the site, working with the CBRE team and our selected suppliers to ensure that the quality of services that are provided are always to a high standard, continually improved to exceed customer expectations. E&PS 'Helping you do what you do better'. This role will have overall responsibility for the account delivery of the hard and soft services, and will also be responsible for the management of the client systems. Our client's ambition is clear: to do more, faster. As Transformation Lead, you'll be the senior point of contact for the client, driving innovation and operational excellence. You'll identify opportunities, implement solutions, and ensure every initiative accelerates progress without compromising safety or quality. This role will need someone who has a pro-active & driven approach to driving results in both a structured and formal manner. This role requires someone who has a keen appetite to deliver results in a high-pressure environment where everything needs to be done faster. Key Responsibilities ? Acts as single point of contact and develops positive relationships with the client for all additional scope opportunities and facilities management services at Fawley. ? Lead the Transformation Journey: Develop and execute a roadmap that delivers measurable improvements in efficiency and sustainability. ? Be the Client's Trusted Advisor: Build strong relationships and anticipate needs to exceed expectations. ? Drive Operational Excellence: Collaborate with FM and Project teams to deliver seamless, safe, and rapid results. ? Unlock Growth Opportunities: Promote CBRE's capabilities and identify additional solutions to support client objectives. ? Inspire and Lead Teams: Mentor and guide site teams to foster a culture of innovation and accountability. Person Specification ? Bachelor's degree preferred; equivalent experience considered. ? 7-10+ years in facilities management, operations, or transformation leadership roles. ? Proven ability to influence stakeholders and lead change at a senior level ? Expertise in operational improvement and project delivery. ? Strong communication and negotiation skills. ? Knowledge of safety standards and refinery operations is a plus. ? The job demands a high level of managerial capability, creativity, resourcefulness, interpersonal and communications skills, leadership and organizational abilities. ? Diligence and Sense of Urgency The Lead must display diligence in abundance in servicing clients; in addition, time management and a sense of urgency are crucial. ? Quality Control The Site Lead must possess an eye for quality and attention to detail. ? Ability to deliver. Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process. Our Values RESPECT: We act with consideration for others' ideas and share information openly to inspire trust and encourage collaboration INTEGRITY: No one individual, no one deal, no one client, is bigger than our commitment to our company and what we stand for SERVICE: We approach our clients challenges with enthusiasm and diligence, building long-term relationships by connecting the right people, capital and opportunities EXCELLENCE: We focus relentlessly on creating winning outcomes for our clients, employees and shareholders About CBRE Global Workplace Solutions: As one of CBRE's core global businesses, Global Workplace Solutions (GWS) provides end-to-end services to occupier clients across the entire lifecycle of a building. Our teams help companies improve their operations and reduce costs, through expert facilities management, project management, real estate and energy and sustainability services. Our dedicated teams work across all industries, and support clients ranging from global Fortune 500 companies to single, iconic buildings. CBRE Group, Inc. is the world's largest commercial real estate services and investment firm, with 2019 revenues of $23.9 billion and more than 100,000 employees (excluding affiliate offices). CBRE has been included on the Fortune 500 since 2008, ranking #128 in 2020. It also has been voted the industry's top brand by the Lipsey Company for 19 consecutive years and has been named one of Fortune's "Most Admired Companies" for eight years in a row, including being ranked number one in the real estate sector in 2020, for the second consecutive year. Its shares trade on the New York Stock Exchange under the symbol "CBRE." Application Process: Your application will be reviewed by our Talent Resourcing Team and you will be contacted if you have been successful in being short listed for the role. Taking into consideration the costs of sponsorship, the nature of the role and the financial resources of the account in question, we are unable to offer sponsorship for this role. No agencies please. Please note: the job title shown above may be different to local job titles used in our business and issued on any contract of employment. #GWSEMEA