Associate Director, Cleaning Operations
2 weeks ago
We are seeking a highly motivated and experienced Associate Director of Cleaning Operations to join an excellent FM company that we represent.
As the Associate Director of Cleaning Operations, you will oversee all aspects of the Group's cleaning operations to ensure efficiency and productivity.
This leadership role requires strong organizational skills, excellent communication, and the ability to drive results.
Accountabilities
- Responsible for operational delivery of all Group cleaning services, including our Joint Venture cleaning businesses, education and business sector cleaning and large multi sector key account cleaning.
- Specialist services such as specialist/hazardous cleaning and washroom and environmental services will also be included within this role’s responsibilities.
- Champion the company’s People Strategy and Health, Safety and Wellbeing strategy ensuring that Senior Managers goals and objectives are aligned to the achievement of the strategic aims.
- Responsible for annual budgets of £30m plus, with service level agreements (SLAs) and key performance indicators (KPIs).
- Leads a team of Heads of Service managers responsible for a collective total cleaning team of 2500+ colleagues.
- Experience with commercial contracts and specifications required, with an understanding of contract content and definitions to help manage service vs customer contractual requirements.
- Have experience with senior stakeholder expectations and demands as projects and cleaning portfolio grows over the years. They must be able to talk at the most senior level and manage challenging negotiations and contractual arrangements.
- Able to concisely and passionately present updates and business plans to board and senior leadership audiences.
- An ability and passionate approach to delivering a consistent, innovative and best in class cleaning service across many different sectors via engaging with, and visionary leadership of, senior leaders and wider teams.
- Experience in working with Sales teams to grow business, price new cleaning opportunities, represent the business during client presentations and mobilise large successful ‘win’ contracts nationally.
- Experience in people performance improvement, disciplinary processes and TUPE requirements when necessary.
- Experience in other FM services beneficial, due to cross-working requirements with other FM services in the business.
- A customer first approach is required.
- Experience in holding key customer reviews, supporting the creation of management Information packs and delivering to contractual KPI’s and service expectations.
- Must have been involved with union agreements that determine pay and conditions as well as helping set the service requirements for the workforce.
- Leading Senior Managers within the business to promote and engage a productive workforce and support with cultural development across the Group.
- Handle escalations professionally and following compliance protocols and upon risk assessment appropriately feed into Board of Directors.
- Ensure Senior Managers and the workforce are operating by the company policies and processes, and lead by example at all times.
- Champion company KPI’s and initiatives, such as Colleague Survey, Client Survey, Innovation, HSQE Audits, cleaning audits and site visits, etc.
- Lead and encourage others to seek, continuous improvement opportunities to ensure the company’s working practices remain agile, competitive, and innovative.
- Support and raise the profile of charitable activity within the Group
- It would be advantageous to have an ILM Level 6 or above, or equivalent qualification.
- National travel will be required as part of this role
Behaviours:
- Professional, friendly and honest and builds good relationships with colleagues, understands the importance of confidentiality.
- Leads by example in their actions and behaviours that supports an image of supporting people, health and wellbeing.
- Proactively Celebrates great colleague achievements
- Act with moral integrity and challenge behaviour that falls below the standard expected within the business
- Strong leadership skills, including being able to adjust leadership styles to best suit the situation or person
- Great team player and able to shoulder responsibilities for the business
- Be an ambassador of the company at all times
- Actively listening that includes the involvement of all and ensuring all opinions are heard
- Demonstrates a curiosity for process improvement and how we can continually improve
- Recognise and challenge working practices that are not aligned to company policy and procedure or do not support colleague health and wellbeing
- Raise personal and business profile through appropriate networking opportunities
- Work with fellow senior leaders, holding each other to account in a professional way, supporting and developing each other, leading as a united team playing to each other’s strengths.
- Displays energy and passion for exceptional customer service and cleaning standards and actively leads by example
Job Description and Person Profile
The Associate Director role within the Group will report to the Operations Director.
There are no statutory director responsibilities with this role however it is pivotal to the business in ensuring that working practices are carried out in a compliant, legal and morally correct manner.
Associate Directors will support the Board of Directors and non-statuary directors with strategic business planning by organising and aligning Senior Managers’ key objectives and deliverables with the strategic aims.
Job Types: Full-time, Permanent
Pay: £75,000.00 per year
-
Associate Director, Cleaning Operations
1 week ago
England, United Kingdom Future Sourcing Full timePlease make an application promptly if you are a good match for this role due to high levels of interest.We are seeking a highly motivated and experienced Associate Director of Cleaning Operations to join an excellent FM company that we represent. As the Associate Director of Cleaning Operations, you will oversee all aspects of the Group's cleaning...
-
Associate Director, Cleaning Operations
3 weeks ago
England, United Kingdom Future Sourcing Full timeWe are seeking a highly motivated and experienced Associate Director of Cleaning Operations to join an excellent FM company that we represent. As the Associate Director of Cleaning Operations, you will oversee all aspects of the Group's cleaning operations to ensure efficiency and productivity.This leadership role requires strong organizational skills,...
-
Associate Director, Cleaning Operations
3 weeks ago
England, United Kingdom Future Sourcing Full timeWe are seeking a highly motivated and experienced Associate Director of Cleaning Operations to join an excellent FM company that we represent. As the Associate Director of Cleaning Operations, you will oversee all aspects of the Group's cleaning operations to ensure efficiency and productivity. This leadership role requires strong organizational skills,...
-
Associate Director, Cleaning Operations
2 weeks ago
England, United Kingdom Future Sourcing Full timeWe are seeking a highly motivated and experienced Associate Director of Cleaning Operations to join an excellent FM company that we represent. As the Associate Director of Cleaning Operations, you will oversee all aspects of the Group's cleaning operations to ensure efficiency and productivity.This leadership role requires strong organizational skills,...
-
Associate Director, Cleaning Operations
3 weeks ago
England, United Kingdom Future Sourcing Full timeWe are seeking a highly motivated and experienced Associate Director of Cleaning Operations to join an excellent FM company that we represent. As the Associate Director of Cleaning Operations, you will oversee all aspects of the Group's cleaning operations to ensure efficiency and productivity.This leadership role requires strong organizational skills,...
-
Associate Director, Cleaning Operations
3 weeks ago
England, United Kingdom Future Sourcing Full timeWe are seeking a highly motivated and experienced Associate Director of Cleaning Operations to join an excellent FM company that we represent. As the Associate Director of Cleaning Operations, you will oversee all aspects of the Group's cleaning operations to ensure efficiency and productivity. This leadership role requires strong organizational...
-
Associate Director, Network Risk Management
2 weeks ago
England, United Kingdom Future Sourcing Full timeWe are seeking a highly motivated and experienced Associate Director of Cleaning Operations to join an excellent FM company that we represent. As the Associate Director of Cleaning Operations, you will oversee all aspects of the Group's cleaning operations to ensure efficiency and productivity. This leadership role requires strong organizational...
-
Associate Director, Network Risk Management
2 weeks ago
England, United Kingdom Future Sourcing Full time €75,000We are seeking a highly motivated and experienced Associate Director of Cleaning Operations to join an excellent FM company that we represent. As the Associate Director of Cleaning Operations, you will oversee all aspects of the Group's cleaning operations to ensure efficiency and productivity. This leadership role requires strong organizational...
-
Associate Director
2 months ago
England, United Kingdom GirlingJones Full timeMechanical / Electrical Associate Director / Director sought, Exeter. Girling Jones are proudly working alongside a progressive, forward thinking and dynamic Consultancy seeking to engage with an Associate Director / Director as they progress into Building Services Engineering. Your new partner, A forward thinking, progressive, dynamic...
-
Associate Director
3 days ago
South East England, United Kingdom Trident Full timeAssociate Director - Real Estate Fund Operations. OUR CLIENT are an award-winning pan-European real estate investment and development firm who were set up over 30 years ago. They have shown steady and continuous growth over the years. They are now looking for an Associate Director to join the Fund Operations International Team and be initially...
-
Associate Director
3 days ago
South East England, United Kingdom Trident Full timeAssociate Director - Real Estate Fund Operations. OUR CLIENT are an award-winning pan-European real estate investment and development firm who were set up over 30 years ago. They have shown steady and continuous growth over the years. They are now looking for an Associate Director to join the Fund Operations International Team and be initially...
-
Director of Finance and Operations
2 days ago
England, United Kingdom Girl's Schools Association Full timeThe School is looking for an experienced Director of Finance and Operations (DFO) or equivalent with a proven track record and with the vision, drive and energy to help shape the next stage of its development. Burgess Hill Girls is a leading Sussex independent day and boarding school for girls aged four to eighteen. It is a friendly and empowering...
-
Director of Finance and Operations
1 month ago
England, United Kingdom Girl's Schools Association Full timeThe School is looking for an experienced Director of Finance and Operations (DFO) or equivalent with a proven track record and with the vision, drive and energy to help shape the next stage of its development. Burgess Hill Girls is a leading Sussex independent day and boarding school for girls aged four to eighteen. It is a friendly and empowering...
-
Regional Operations Director
1 day ago
Nottingham, England, United Kingdom Bridge Recruitment Full timeRole:Apply promptly! A high volume of applicants is expected for the role as detailed below, do not wait to send your CV.Regional Operations DirectorSalary:£70k-£75k plus attractive benefits package, company car/car allowanceJob Status:Permanent/Full-TimeLocation:Covering areas between Nottinghamshire up to ScotlandVacancy Reference:VR/05132Role...
-
Associate Director
15 hours ago
London, England, United Kingdom Macstaff Full timeYou will likeDo not pass up this chance, apply quickly if your experience and skills match what is in the following description.Consulting at AD level in representing client and overseeing contractor in project/package management for landmark £1BN+ West London mixed-use development for leading independent property consultancy with expertise in sustainable...
-
Associate Director
6 days ago
England, United Kingdom Mason Blake Full timeAssociate Director – Product Structuring & Product Development Job details Permanent Description Our client is a prestigious investment management house. They are now looking to recruit an Associate Director within Product Structuring & Development to join the business on a permanent basis. The Product Structuring and Development Associate...
-
Associate Director
6 days ago
England, United Kingdom Mason Blake Full timeAssociate Director – Product Structuring & Product Development Job details Permanent Description Our client is a prestigious investment management house. They are now looking to recruit an Associate Director within Product Structuring & Development to join the business on a permanent basis. The Product Structuring and Development Associate...
-
Operations Director
2 days ago
Bedford, England, United Kingdom EA First Full timeA newly created role of Operations Director for a successfully growing Bedfordshire based Services organisation.You could be just the right applicant for this job Read all associated information and make sure to apply.This role is created to be the linchpin between the Managing Director, and the rest of the organisation covering functions such as sales,...
-
Associate Director
6 days ago
South East London, England, United Kingdom Harnham Full timeASSOCIATE DIRECTOR - MARKET RESEARCHCheck you match the skill requirements for this role, as well as associated experience, then apply with your CV below.LONDONUP TO £60,000We're partnering with a leading market research firm dedicated to uncovering insights that drive impactful marketing decisions. We're looking for an Associate Director to join their team...
-
Senior Associate
2 months ago
England, United Kingdom Chadwick Nott Full timeCorporate Senior Associate/Legal Director They boast an enviable client list and are seeking a partner or legal director to join their high-functioning team. This role would suit an experienced senior lawyer, with experience in private M&A and general company law, company restructurings, and private equity would also be advantageous. You will be acting...