Commercial Banking Officer
4 days ago
In Office per week: 3 days
As a Commercial Banking Manager you are accountable for delivering the Metro Bank brand and business model for Commercial Banking, maintaining and growing the commercial book. We strongly believe in a diverse and inclusive workplace and to find the very best person for the job, we always look across a wide range of diverse communities .
Manage all aspects of Risk, Operational and Regulatory
Demonstrate ability to maximise the customer relationship whilst being compliant during customer interactions with awareness of Treating Customers Fairly (TCF)
Manage, influence and build an internal network across Metro Bank to ensure a One Team approach for customers and colleagues
Liaise with other internal stakeholders to deliver required propositions and pricing requirements, risk policies and reporting set and managed within appetites
Make decisions to support Metro Bank’s business objectives whilst reinforcing the correct Metro Bank operational processes and ensuring we get things right the first time for the customer.
Responsible for financial crime risk of the department and report to necessary stakeholder/management
Ability to generate new business and be an ambassador for the brand to external stakeholders
Be aware of the capabilities of the Metro Bank Group and identify customer needs so that we can service, these needs within our capability, e.g., Asset Finance, Invoice Discounting, Bacstel, Credit Cards, Cash Management Solutions, FX needs, Borrowing requirements.
Support retail colleagues in local Stores and across the bank
Be a role model for the Inward Investment Team and Metro Bank when dealing with customers, intermediaries and colleague
And... we are a bank so risk is a part of everything we do. We love people who take responsibility, do the right thing for customers, colleagues and Metro Bank and have the courage to call out any concerns.
Understand the risks associated with your job and what that means for you, Metro Bank and all our stakeholders
Fluent in key language in addition to English, eg French, German, Italian Japanese, Dutch, Spanish
Excellent communication and customer/client relationship management with the ethos of providing exceptional customer service.
Track record in successfully building, maintaining and growing valuable commercial banking relationships
We believe in “one in, one up” at Metro Bank, growing our own and promoting from within. We will make sure that you are well-rewarded by providing you with a competitive salary, discretionary annual bonus, and a wide range of benefits, including generous holiday allowance, attractive pension scheme, healthcare, life assurance, and a number of colleague discounts
We will give you the training to ensure you succeed in your role and plenty of internal opportunities to progress your career (around 40% of our recruitment comes from internal promotions).
We are also all about balance so most of our jobs offer the opportunity for hybrid working built around your role and home life, wherever possible.
We know that candidates (especially women, research tells us) may be put off applying for a job unless they can tick every box. We also know that ‘normal’ office hours aren’t always doable, and while we can’t accommodate every flexible working request we are happy to be asked.
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