Desktop Support Team Lead

1 month ago

London Area, United Kingdom Woolf Group Full time

Working for a Fast-paced high level financial services company based near Tottenham Court Road.


The Infrastructure Support team is tasked with managing all aspects of our Technology Infrastructure, encompassing both a modest physical infrastructure presence and an expanding virtualized environment. Currently, the team supervises several vital services maintained by external providers. Moreover, they are actively engaged in a significant initiative to set up and transition to an autonomous public cloud-based infrastructure, marking a pivotal phase in our migration away from our current infrastructure provider.


•Guide the helpdesk/service desk team in delivering outstanding day-to-day IT support, adeptly resolving issues spanning systems, hardware, and fundamental cloud services, with a specific focus on the Azure environment.

•Manage ticket escalations, ensuring timely and effective resolutions.

•Act as the main liaison for IT support within the organization, collaborating with internal teams and external vendors as required.

•Create and uphold documentation for IT procedures, systems, and commonly encountered issues..

•Provide training and mentorship to junior team members, nurturing a culture centered on ongoing learning and enhancement.

•Oversee projects concerning the enhancement and implementation of IT systems and services.

  • Vip Desktop Support Lead

    1 month ago

    London, United Kingdom Gibbs Hybrid Full time

    VIP Desktop Support Lead - 100% onsite - London Essential - Act as the Lead for the Desktop support team - Prior experience of being the escalation point for desktop and workplace technologies environments - Excellent verbal and written communication skills. - Proficiency in Microsoft Word and Excel required. - Able to support a large desktop team with...

  • Desktop Support Engineer

    5 days ago

    London Area, United Kingdom Clearwater People Solutions Ltd Full time

    Onsite Desktop Support Engineer!Are you passionate about delivering top-notch IT services and providing exceptional support to end-users? If so, we've got the perfect opportunity for you! We're seeking a skilled Onsite Desktop Support Engineer to join a dynamic team and play a pivotal role in ensuring business operations run smoothly.As an Onsite Desktop...

  • Desktop Support Engineer

    4 days ago

    London Area, United Kingdom Clearwater People Solutions Ltd Full time

    Onsite Desktop Support Engineer! Are you passionate about delivering top-notch IT services and providing exceptional support to end-users? If so, we've got the perfect opportunity for you! We're seeking a skilled Onsite Desktop Support Engineer to join a dynamic team and play a pivotal role in ensuring business operations run smoothly. As an Onsite Desktop...

  • Desktop Support Engineer

    6 days ago

    London Area, United Kingdom Clearwater People Solutions Ltd Full time

    Onsite Desktop Support Engineer!Are you passionate about delivering top-notch IT services and providing exceptional support to end-users? If so, we've got the perfect opportunity for you! We're seeking a skilled Onsite Desktop Support Engineer to join a dynamic team and play a pivotal role in ensuring business operations run smoothly.As an Onsite Desktop...

  • Desktop Support

    5 days ago

    London, United Kingdom Robert Half Full time

    Desktop Support Specialist - Financial Services - London - Up to £35,000 Robert Half have partnered exclusively with a leading financial services firm that specialise in offering tailored solutions to it's clients across multiple products, including cash equities, ETFs, and vanilla/exotic equity derivatives. With offices across the globe...

  • Desktop Support Team Leader

    1 week ago

    London, United Kingdom LHH Recruitment Solutions Full time

    Desktop Support Team Leader - Asset Management / London - £700 per day (Umbrella) 6 months rolling **Please note this role is open to applicants with deep experience of Leading within either Investment Management / Asset Management or Investment Banking sectors** - The Desktop Support team leader is the escalation point for all Technology Support issues...

  • Desktop Support Engineer

    4 days ago

    Camden Area, United Kingdom Clearwater People Solutions Ltd Full time

    Onsite Desktop Support Engineer!nAre you passionate about delivering top-notch IT services and providing exceptional support to end-users? If so, we've got the perfect opportunity for you! We're seeking a skilled Onsite Desktop Support Engineer to join a dynamic team and play a pivotal role in ensuring business operations run smoothly.nAs an Onsite Desktop...

  • Desktop Support Engineer

    1 month ago

    London Area, United Kingdom Experis UK Full time

    Desktop Support Engineer / 1st Line Support We are on the lookout for a Desktop Support Engineer to work on a contract with a well-respected IT Services organisation, it's an amazing opportunity to gain some exceptional experience with a top organisation! Resolving customer technical issues relating to hardware and software, using your technical...

  • Desktop Support Engineer

    1 month ago

    London Area, United Kingdom Experis UK Full time

    Desktop Support Engineer / 1st Line Support We are on the lookout for a Desktop Support Engineer to work on a contract with a well-respected IT Services organisation, it's an amazing opportunity to gain some exceptional experience with a top organisation!Resolving customer technical issues relating to hardware and software, using your technical experience...

  • Desktop Support Engineer

    1 month ago

    London Area, United Kingdom Experis UK Full time

    Desktop Support Engineer / 1st Line Support We are on the lookout for a Desktop Support Engineer to work on a contract with a well-respected IT Services organisation, it's an amazing opportunity to gain some exceptional experience with a top organisation!Resolving customer technical issues relating to hardware and software, using your technical experience...

  • Desktop Support Engineer

    1 month ago

    London Area, United Kingdom Experis UK Full time

    Desktop Support Engineer / 1st Line Support We are on the lookout for a Desktop Support Engineer to work on a contract with a well-respected IT Services organisation, it's an amazing opportunity to gain some exceptional experience with a top organisation!Resolving customer technical issues relating to hardware and software, using your technical experience...

  • Desktop Support Engineer

    2 weeks ago

    London Area, United Kingdom Coforge Full time

    Job Title: Desktop Support EngineerSkills: Desktop Support, Window10 & ITLL & O365Job location: London, UKJob Type: FulltimeWe at Coforge are hiring Desktop Support Engineers with the following skillset:We are seeking a highly skilled and detail-oriented end user computing Engineer to join our team existing DSS team.In this role, you will be part of a DSS...

  • Desktop Support Engineer

    2 weeks ago

    London Area, United Kingdom Coforge Full time

    Job Title: Desktop Support EngineerSkills: Desktop Support, Window10 & ITLL & O365Job location: London, UKJob Type: FulltimeWe at Coforge are hiring Desktop Support Engineers with the following skillset:We are seeking a highly skilled and detail-oriented end user computing Engineer to join our team existing DSS team.In this role, you will be part of a DSS...

  • Desktop Support Engineer

    2 weeks ago

    London Area, United Kingdom Coforge Full time

    Job Title: Desktop Support Engineer Skills: Desktop Support, Window10 & ITLL & O365 Job location: London, UK Job Type: Fulltime We at Coforge are hiring Desktop Support Engineers with the following skillset: We are seeking a highly skilled and detail-oriented end user computing Engineer to join our team existing DSS team. In this role, you will be part...

  • Desktop Support Manager

    1 week ago

    London, United Kingdom Matchtech Full time

    Desktop Support Manager London based (with occasional travel) Introduction Our client, a leading insurance company in the IT sector, is currently seeking a dedicated Desktop Support Manager. In this role, you will be responsible for managing a team of 8 skilled IT Support Engineers. The position is based in London, with occasional travel required to our...

  • Team Lead, IT Support

    5 days ago

    London, United Kingdom Interxion Full time

    Your Role : The Lead Technician, IT Corporate Services, is responsible for ensuring that the IT Corporate Services team member’s deliver IT services to our end users according to identified objectives and agreed service levels. The Lead Technician, IT Corporate Services, will need to have a strong customer service ethos, and be capable of interacting...

  • Desktop Support Engineer

    5 days ago

    london, United Kingdom Clearwater People Solutions Ltd Full time

    Onsite Desktop Support Engineer!Are you passionate about delivering top-notch IT services and providing exceptional support to end-users? If so, we've got the perfect opportunity for you! We're seeking a skilled Onsite Desktop Support Engineer to join a dynamic team and play a pivotal role in ensuring business operations run smoothly.As an Onsite Desktop...

  • Desktop Support Engineer

    3 days ago

    London, United Kingdom Clearwater People Solutions Ltd Full time

    Onsite Desktop Support Engineer!Are you passionate about delivering top-notch IT services and providing exceptional support to end-users? If so, we've got the perfect opportunity for you! We're seeking a skilled Onsite Desktop Support Engineer to join a dynamic team and play a pivotal role in ensuring business operations run smoothly.As an Onsite...

  • Desktop Support Engineer

    5 days ago

    London, United Kingdom Clearwater People Solutions Ltd Full time

    Onsite Desktop Support Engineer! Are you passionate about delivering top-notch IT services and providing exceptional support to end-users? If so, we've got the perfect opportunity for you! We're seeking a skilled Onsite Desktop Support Engineer to join a dynamic team and play a pivotal role in ensuring business operations run smoothly. As an Onsite...

  • Desktop Support Engineer

    5 days ago

    London, United Kingdom Clearwater People Solutions Ltd Full time

    Onsite Desktop Support Engineer! Are you passionate about delivering top-notch IT services and providing exceptional support to end-users? If so, we've got the perfect opportunity for you! We're seeking a skilled Onsite Desktop Support Engineer to join a dynamic team and play a pivotal role in ensuring business operations run smoothly. As an Onsite...