Commission Operator Manager
2 weeks ago
As the Commission Operator (COMOP) Manager, you will play a critical role in overseeing the end-to-end process for our commission operator model, with a primary focus on financial accountability.
If you are a dynamic and results-oriented leader with a passion for financial management and operational excellence, this role offers a unique opportunity to drive the financial performance of the commission operator model while ensuring the overall success, sustainability and safeguard of the overall retail business.
Reporting to the Head of Retail, this role will be based at our offices in Weybridge, Surrey with some travel required in the UK.
Responsibilities
Financial Oversight
- Take full accountability for the financial performance of the commission operator model
- Develop and implement strategies to optimize financial outcomes and drive profitability
- Conduct regular financial analyses and assessments to identify areas for improvement and cost-saving opportunities
Contract Management
- Assume full responsibility for all contracts associated with both the commission operators and leasehold contracts
- Monitor contract performance and compliance with contractual agreements, taking corrective action when necessary
Process Optimization
- Implement and maintain robust processes and procedures within the commission operator model
- Continuously evaluate existing processes and identify opportunities for enhancement and streamlining
- Work collaboratively with relevant departments to ensure seamless integration of process across the organisation
Stakeholder Engagement
- Liaise with various departments within organization to coordinate activities and algin objectives
- Act as primary point for internal stakeholders, ensuring effective communication and collaboration
- Conduct frequent visits to sites to meet with existing and potential operators, building strong relationships and addressing any concerns or issues
Team Management
- Lead and manage a small team
- Provide guidance, support, and mentorship to team members to encourage their professional development and maximize their potential.
- Encourage a culture of accountability, collaboration, and continuous improvement within the team.
Experiences and Qualifications we are looking for......
- Experience in Retail Operations Management/fuel forecourt environment
- Prior Franchise Operations Management exposure advantageous
- Contract management and negotiation expertise
- P&L analysis and production experience
- Ability to leverage and capitalise on commercial opportunities
- People leadership experience
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