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Restaurant Team Leader

3 months ago

Glasgow, United Kingdom IHG - Kimpton Blythswood Square Glasgow Full time
We are looking for an authentic and driven Restaurant Team Leader (Full-Time) to join us at iasg (Kimpton Blythswood Square Hotel) and embrace your unique, best self to provide our guests with heartfelt human connections

At Kimpton Blythswood Square Hotel we want to deliver a ridiculously personal service to all our guests, whether they are relaxing in our Spa or enjoying sustainably sourced Scottish seafood in our iasg restaurant. As Glasgow’s only 5* Hotel, our team are focussed on providing our guests with 5* service and making heartfelt human connections in our boutique hotel, standing strong in Glasgow’s city centre.

As a Restaurant Team Leader at the popular iasg restaurant, we will support you to:

Be yourself - bringing the real you to work, with your unique personality we want you to be who you are
Lead yourself – we trust you to make decisions and exert your creativity in order to provide our guests with heartfelt human connections, we trust you to do right
Make it count – you matter, and we will provide you with all the tools you need in order to create ridiculously personalised experiences for our guests every day

What do you need to be a Restaurant Team Leader at iasg? Well, your main duties and responsibilities will be supporting our F&B Manager to run the restaurant to a high standard, providing training to team members to ensure that they are confident in their roles and dealing with any escalated service recoveries. You will mainly be working in the restaurant, however you will also be supporting the wider bar team - so knowledge of working in a bar environment is a benefit

So, we are looking for someone who has…

Availability to work 5 shifts per week (shift pattern from 7am to 4pm, and 4pm to close - typically 12am/1am) - weekend availability essential
Experience as a Team Leader, Supervisor or Assistant Manager in a restaurant environment
Knowledge of our food and drink offering - passionate about delivering excellent customer service and customising their service to ensure they leave with a smile on their face
Experience of training team members, mentoring them and providing support when needed
Drive to produce results, we work together within the Kimpton family to continue to provide our guests with extremely personal experiences and human connection.
A warm and authentic personality, with a can-do attitude and commitment to service.
Overall, you will be willing to work within our team to embrace our service and delight our guests

Joining the Kimpton family isn’t just about providing our guests with excellent service, we also have secured a spot in Fortune’s ‘100 best companies to work for’ 7 times since 2009, and it is no surprises why We can offer you…

Financial security - £13.23 per hour (£27,518.40 per annum FTE), guaranteed hours, paid overtime, a free meal on shift, paid holidays, subsidised unsocial hour travel support and enhanced sick pay Plus Tronc paid monthly if in eligible role.
Growth and development – extensive training, opportunities for career progression across the world, plus 2 paid days volunteering per year with a cause of your choice.
Colleague perks - worldwide discounted room rates and discounted F&B whilst on employee rate (IHG has over 6,000 hotels and growing), plus generous friends and family rate. Discounts through our portal on your supermarket shop, experiences and loads of retailers on our perks portal.
Wellbeing – generous maternity/paternity pay and subsidised childcare support, employee assistance programme available 24/7 and access to mental health first-aiders
Hotel specific benefits – Generous discounts in our newly renovated Spa and our F&B outlets (*must be booked according to processes)

If you are someone who likes to march to the beat of their own drum and wants to join a company which encourages authentic individuality, apply today Check out our Instagram page @kimptonblythswoodsquare to see more.

You must meet the legal requirements to work in the UK.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, colour, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?

Kimpton Hotels & Restaurants crafts unique destinations that kindle heartfelt human connections. Our bespoke spaces blend spirit, style and delight to create an addictive culture of refined irreverence where locals, visitors & colleagues seamlessly connect.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.