Account Manager

4 weeks ago

Northern Ireland, United Kingdom Bell Recruitment Full time

Responsible To: National Account Controller


Location: Home-based with travel to Head Office and new, current, and lapsed clients within your geographical area as required


Hours of Work: Your hours of work will accumulate to a total of 37.5 hours per week, working Monday to Thursday from 8:30 am to 5:00 pm. Friday hours are from 8:30 am to 4:00 pm.


Job Summary: Reporting to the National Account Controller, you will be responsible for:

  1. Owning your own P&L and driving the Company Marketing agenda with Head Office accounts such as Zep customers, Lynas, Musgrave C&C, and other wholesale accounts.
  2. Developing relationships and new distribution into Northern Ireland Foodservice and B2B customers.
  3. Hunting down new opportunities and new Routes to Market in Northern Ireland with a particular focus on Company marketing "own" brands; ensuring you exceed sales and margin targets, while championing the brand and adding value to our customers.


DUTIES & RESPONSIBILITIES:

Strategy, Planning & Development:

  • Work with the National Accounts Controller to understand and execute the sales plan at a local level by taking orders and maximizing features in store.
  • Highlight gaps and opportunities through the National Accounts Team.
  • Understand the white space in the NI Market – where do we not have presence, where should we have presence, and deliver against a plan to close down all gaps in Year 1.

Process & Financial Management:

  • For new accounts, manage the commercial agenda in line with NI Pricing / Promo guidelines – ensure that all stakeholders are aware of anything outside of process, and that sign-off through Commercial Controller / Director / Finance Director is achieved prior to customer proposals.
  • Be fully accountable for P&L of accounts within your area of responsibility, building and agreeing on an investment plan for the customer particularly Lynas, FFI, and Musgrave C&C.
  • Manage all of the above responsibilities and associated business processes using financial tools.

Account Management:

  • Drive sales and manage the trade promotional spend as well as developing retailer category plans to ensure that space is increased whilst achieving product ranging, pricing, and space objectives in accounts, particularly focusing on NPD.
  • Deliver against all KPIs by proactively tracking performance of your accounts, implementing course correct tactics as necessary, and driving a dynamic, cross-functional, collaborative way of working to maximize the performance of your business area.
  • Ensure that high-quality preparation is done prior to your customer meetings and that customer meetings are appropriately structured and run to maximize business opportunities.

Team:

  • Liaise with key internal stakeholders within the Field sales function, Operations, Finance, Purchasing, Supply Chain, Marketing, and Customer Support to ensure effective customer service is maintained for all accounts.
  • Be responsible for working with the Commercial Controller to highlight short, medium, and long-term targets for our Principal Brands and own brands, both within our current customer base and within the customer base of the future.
  • Integrate into the UK team and play a pivotal role in motivating the UK Field Team and work with Head Office Account Manager to ensure a joined-up approach.

Marketing:

  • Share category trends and insights to facilitate decision-making and product ranging, leading to a greater presence for the brand portfolio.
  • Utilize key contacts within your network to create new business opportunities and establish a broad and diverse customer base.
  • Drive distribution, visibility of the portfolio, and leveraging listings to further establish distribution.
  • Execute and activate new product launches to maximize brand exposure in-store and digitally.
  • Collaborate with the Marketing team to drive product range distribution, visibility of the portfolio, and leveraging listings to further establish distribution.

Reporting:

  • Provide insight into the NI Distribution Matrix – demonstrate monthly progress against distribution targets, and develop a reporting solution to facilitate this.
  • Provide monthly sales analysis into customer performances and key product developments.
  • Conduct commercial analysis of customer data to provide quarterly business forecasts to highlight new opportunities, review contract performance against targets, and identify sales planning to secure contracted revenue.

General:

  • Provide general support to management by being flexible to work additional hours and assist with overflow work from colleagues as needed to ensure that the business runs smoothly.
  • Maintain a positive work atmosphere by communicating and collaborating with customers, suppliers, colleagues, and management.
  • Participate in all essential and required training to carry out your role efficiently and safely.
  • Participate in and attend departmental or Company meetings as required.
  • Ensure that company health, safety, and environmental policies are observed at all times when conducting duties or when escorting visitors/customers on-site.


Salary: 45k + Bonus

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