Student Engagement Executive

4 weeks ago

Oxford, United Kingdom Oxford Professional Education Full time

Join the dynamic team at Oxford Professional Education, a leading private training provider, delivering professional courses and qualifications across a range of disciplines including marketing, procurement, supply chain, sales, project management, PR, HR, technology, and management. With ambitious plans to double in size over the next two years, we are investing in both new systems and talented individuals to facilitate this growth. We are committed to preserving our current culture while accelerating our pace to meet our strategic objectives.

As a Student Engagement Executive, you will be a vital part of our team, responsible for onboarding prospective students onto our diverse range of qualifications across various study modes. From the initial inquiry stage to enrolment, you will serve as the primary point of contact for all enquiries, including phone calls, emails, and live chats. Your role involves providing valuable advice and guidance to prospects to encourage signups.

Key responsibilities and roles:

  • Responding to enquiries through calls, emails, and other channels
  • Maintaining regular communication and following up with prospects
  • Attending virtual open evenings and promotional webinars
  • Participating in exhibitions and events to promote the organisation
  • Working toward company sales targets based on course signups
  • Utilising a CRM system to record all communications and details of prospective students
  • Creating and maintaining sales materials, including course information packs and quotations
  • Conducting competitor research

The ideal candidate will possess the following qualities and skills:

  • Positive and flexible attitude
  • Proactive and highly motivated
  • Excellent customer service skills
  • Personable with great communication and listening skills
  • A keen learner with commercial awareness
  • Adaptable and a team player
  • While a degree is preferred, all applicants will be considered
  • Knowledge of CRM systems and learning management systems is a plus

In addition to a supportive and welcoming working environment, we offer a range of benefits, including a company quarterly bonus scheme and the opportunity to undertake a training course upon successful completion of your 3-month probation period.

If you are enthusiastic, driven, and passionate about helping students achieve their educational goals, we encourage you to apply for this exciting opportunity to make a meaningful impact in the field of education.

We look forward to welcoming a dedicated Student Engagement Executive to our team at Oxford Professional Education. Join us and be a part of our dynamic and customer-centric organization.

Job Type:

  • Full-time – 35 hours per week
  • Monday to Friday
  • Salary:
  • £23,000.00 per year

Supplemental pay types:

Quarterly bonus

Benefits:

  • 25 days holiday per annum
  • Company events
  • Company pension
  • Cycle to work scheme
  • Private medical insurance
  • Wellness programmes

Hybrid working – 2 days a week in the office. Dog Friendly Office

Job Type: Full-time

Salary: £23,000.00 per year

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