Application Support Analyst
3 weeks ago
Job Title: Junior Application Support Analyst
Location: London, UK
Company Profile:
We are partnering with a dynamic company based in London, specializing in technology solutions aimed at enhancing user experiences.
Job Summary:
We are currently seeking a Junior Application Support Analyst to join our client's team in London. This role presents an excellent opportunity for individuals keen on developing their skills in a supportive environment.
Key Responsibilities:
- Managing technical incidents, including call logging and troubleshooting.
- Providing support and maintenance for software and hardware, primarily through remote access.
- Installing, configuring, and testing software on PC and server systems.
- Conducting end-user training and preparing documentation.
- Providing event support remotely and on-site.
- Collaborating with the Development Team and liaising with clients to resolve technical issues.
Essential Skills Required:
- Proficiency in T-SQL is advantageous.
- Solid technical foundation with a good grasp of networking principles and Microsoft server and desktop environments.
- Exceptional communication, diagnostic, and problem-solving skills.
- Reliability and a proactive approach to addressing challenges.
- Ability to foster effective working relationships with clients and colleagues.
- Strong prioritization abilities with a focus on customer satisfaction.
Employee Benefits:
- Eligibility to Company Pension Scheme.
- 24 days Annual Leave plus UK Bank and Public Holidays.
- Flexible and remote working options.
- Company Dental and Health Insurance Scheme.
Please Note:
All applicants must be UK residents and have the right to work in the UK.
If you are interested in this opportunity, please apply with your updated CV.
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