Jobs: resolution complaints manager

Complaints Resolution Manager - Permanent position based St. Asaph, North Wales Purpose of role: To assume full responsibility of customer complaints, to ensure that they are fully investigated and managed to completion. Responsibilities: • Clear ownership of customer complaints and the plans/timescales in place to manage their individual concerns. ...

Due to continued expansion we have a new opportunity to join the team at Hafod Renewable Energy as a Complaints Resolution Manager. This is a Full-time permanent role based in St Asaph. As Complaints Resolution Manager you will assume full responsibility for customer complaints, ensuring that they are fully investigated and managed to completion. As a...

Complaints Resolution Officer Newham Job Role To be responsible for dealing effectively with the corporate complaints, Members enquiries and Ombudsman enquiries. To work as part of a team to deliver high quality responses to customers complaints and enquiries. To develop and maintain good relations with service areas and partner agencies Key...

Complaints Resolution OfficerNewhamJob Role To be responsible for dealing effectively with the corporate complaints, Members enquiries and Ombudsman enquiries. To work as part of a team to deliver high quality responses to customers complaints and enquiries. To develop and maintain good relations with service areas and partner agenciesKey AccountabilitiesTo...

Job Advert **Job Title**: Complaint Resolution Advisor **Responsible to**: Customer Services Team Manager **Interfaces with**: All PCA colleagues, customers, suppliers/vendors, clients **Location**: Exchange Quay, Manchester, UK **Date**: July 2023 **Salary**: £23,000 - £24,000pa The role of the Complaint Resolution Advisor requires great attention...

An exciting opportunity has arisen for a dedicated, enthusiastic individual to join the Complaints and PALS Team as a Complaints Resolutions Officer within the Integrated Governance and Quality Department at Warrington and Halton Teaching Hospitals NHS Foundation Trust. The role will be a fixed-term contract of 12 months; however, this role sits within the...

Out client is looking for a Complaint Resolution Case Manager to join their company. **Summary**: To manage stage one complaints. This includes investigating the case, responding to the complaint and monitoring any actions needed afterwards through to resolution. **Description**: To manage stage one complaints. This includes investigating the case,...

**Complaint Resolution Officer **Role & Responsibilities Provide high-quality administration and support to the Head of Quality and team by completing the roles and responsibilities detailed below. **Complaint Management - The ability to review, investigate and respond to complaints raised, internally and externally using complaint management...

This role is on a temp to perm basis with a start date of March 6th. You'll be part of our dedicated Complaints Resolution team and you'll manage customer complaints from receipt right through to resolution, using a variety of channels. You'll have strong communication skills. **Client Details** Our client is one of the top UK companies to work for and...

**About Us** The Guinness Partnership is one of the leading providers of affordable housing and care services in England. We build and manage homes and provide housing services for around 135,000 customers nationwide. Of our 65,000 homes, more than 70% are let at a social or affordable rent, while around 10,000 are owned or part-owned by the people who live...

**Complaints Handler - Financial Services, Liverpool.** As a Complaints Handler in the financial services sector, your primary responsibility is to investigate, analyse, and resolve customer complaints in adherence to industry regulations and organizational policies. You will play a crucial role in maintaining customer satisfaction and ensuring compliance...

Newham £25 Per Hour I am recruiting for a local authority who is looking for someone to investigate and respond to all Member Enquiries, Stage 1, stage 2 complaints and Housing Ombudsman cases. Job Role 1. To be responsible for dealing effectively with the corporate complaints, Members enquiries and Ombudsman enquiries. 2. To work as part of a team to...

**Complaints Handler, Liverpool** Our client is a dynamic and highly customer-centric financial services organization that is committed to delivering exceptional products and services to their clients. They understand that, occasionally, issues may arise, and as such are dedicated to resolving complaints in a timely and professional manner. As part of their...

We are working with a leading global healthcare organisation that require a Complaints Manager to join their team. This is a 3 months temporary position to start asap with a potential extension. Based 4 days in their London office and 1 day working from home. It is essential that you have experience of using Datix and writing complaints within a healthcare...

We are working with a leading global healthcare organisation that require a Complaints Manager to join their team. This is a 3 months temporary position to start asap with a potential extension. Based 4 days in their London office and 1 day working from home. It is essential that you have experience of using Datix and writing complaints within a healthcare...

Anderson Knight are looking to recruit a Complaint Handler for one of our priority clients based in Glasgow. This is a full time, permanent position. Hybrid working is available after training has been completed. You will be required to resolve complaints in line with company policies and procedures whilst providing excellent customer service. Duties &...

**Role: Complaints Handler** **Location: Hammersmith - hybrid working (3 days office 2 days at home)** **Salary: £20.26 per hour** **Term: 3 months temporary contract** **Hours: 36 hours per week, Mon-Fri between 9am-5pm** CCA Recruitment are delighted to be partnering with a client to deliver recruitment for their housing repairs customer service...

**Role: Complaints Handler** **Location: Hammersmith** **Salary: £20.26 per hour** **Term: 3 months temporary contract** **Hours: 36 hours per week, Mon-Fri between 9am-5pm** CCA Recruitment are delighted to be partnering with a client to deliver recruitment for their housing repairs customer service centre. Handling complaints for their residents in...

**Complaints Officer** **Location: Catford** **Salary: £15 - £18 per hour** **Hours: Monday - Friday, 8am - 4.30pm, 1 hour for lunch** **Job type: Full-time, temporary 4 - 6 weeks with potential to go permanent** **Purpose of the Complaints Officer**: As complaints specialist you will champion complaints resolution and service excellence for our...

The Job Description and Person Specification are attached to this job, please review for the full details and responsibilities. Act as the focal reception point for all complaints received by agreed allocated Services in line with the Trust Complaints policy. To lead on the investigation of complaints within the CSL, ensuring that correspondences are handled...