Jobs: customer advice


  • Glasgow, United Kingdom Advice Direct Scotland Full time

    **Job description** 4 Days per week, Monday to Friday only The first contact centre in Scotland to move to a 4 Day working week/same pay model. 9 am - 6 pm (32 Hours) 2 x 15-minute breaks plus 1-hour lunch. An Investor In People Gold Award Holder There may be an opportunity to work partially from home in the future, depending on the quality of work and...


  • Glasgow, United Kingdom Advice Direct Scotland Full time

    4 Days per week, Monday to Friday only - The first contact centre in Scotland to move to a 4 Day working week/same pay model. 9 am - 6 pm (32 Hours) 2 x 15-minute breaks plus 1-hour lunch. An Investor In People Gold Award Holder There may be an opportunity to work partially from home in the future, depending on the quality of work and passing...

  • Contact Centre Agent

    22 hours ago


    Glasgow, United Kingdom Advice Direct Scotland Full time

    £17,988 per annum 4 Days per week, Monday to Friday only - The first contact centre in Scotland to move to a 4 Day working week/same pay model. 9am - 6pm (32 Hours) 2 x 15 minute breaks plus 1 hour lunch. An Investor In People Gold Award Holder There maybe an opportunity to work partially from home in the future, depending on quality of work and...


  • Ilkeston, United Kingdom Citizens Advice Derbyshire Districts Full time

    **Outreach Adviser (trainee role available)** **Hours: 37 hours per week** **Base: Ilkeston (travel throughout Amber Valley and Erewash required)** **Salary: £24,733 to £27,040 per annum, pro rata** We have an exciting opportunity for an outreach adviser to join our existing advice services team who deliver advice to the public on a wide range of issues...


  • Ilkeston, United Kingdom Citizens Advice Derbyshire Districts Full time

    **Adviceline Telephone Adviser (trainee role available)** **Hours: 35 hours per week (working over 5 days)** **(Adviceline is open Monday to Friday, 9am to 4pm)** **Base: Ilkeston** **Salary: £22,811 - £24,733 annum, pro rata** We have an exciting opportunity for an enthusiastic telephone adviser to join our existing Adviceline team, which provides an...

  • Advice Mentor

    2 days ago


    Cardiff, United Kingdom Cardiff Council Full time

    **About The Service** The Money Advice Team is a welfare and benefits team and sees approximately 1500 people a month identifying financial support, grants and discounts and dealing with debt. The Team is expanding due to the demand and the essential need of people visiting the 20+ locations a week that the team are committed to attending. **About the...


  • London, United Kingdom Quilter Full time

    Fixed Term Contract Duration - 11 Months What the Hiring Manager says An exciting opportunity has arisen for an Advice Quality Manager within our Advisory Services team. This new role is responsible for driving advice quality improvements across all areas of Wealth, Mortgage and Protection advice in line with the Advice Quality Framework and T & C...


  • Manchester, United Kingdom Manchester Metropolitan University Full time

    Student Advice Assistant Do you have a natural ability for customer services? Kickstart your career with this fantastic opportunity to join our Student Hub team An exciting opportunity has arisen for Student Advice Assistants to join our team to deliver high-quality, customer-focused services to our students and university colleagues. The service embraces...

  • Advice Pod Advisor

    2 days ago


    Barry, United Kingdom Vale of Glamorgan Council Full time

    **About us** We are part of an expanding Employability Team sitting within the Learning & Skills Directorate of the Vale of Glamorgan Council. The Pod Advisor is a new and exciting UK Government funded development. The Advice POD will be a one stop shop of various local services seeking to help residents/customers to access some basic support services...

  • Welfare Advice Officer

    21 hours ago


    Slough, United Kingdom Hays Specialist Recruitment Limited Full time

    Experienced Welfare Advice Officer needed Welfare Advice Officer Slough Permanent - £31,000 Our client delivers high-quality management services on behalf of affordable housing landlords, including local authorities, arms-length management organisations (ALMOs), Local Housing Companies (LHCs) and Tenant Management Organisations (TMOs). You will support...

  • Customer Adviser

    2 days ago


    Barnstaple, United Kingdom Citizens Advice Torridge, North, Mid and West Devon Full time

    Job Advert **Job Description**: As a customer adviser, you will be part of a dedicated team helping in the delivery of advice to the residents of Torridge, North, Mid & West Devon. You will work within our specialist funded services providing advice in specific areas or to specific cohorts of people. Purpose of the Post To ensure that Citizens Advice...

  • Customer Adviser

    4 days ago


    Barnstaple, United Kingdom Citizens Advice Torridge, North, Mid and West Devon Full time

    Job Advert - As a customer adviser, you will be part of a dedicated team helping in the delivery of advice to the residents of Torridge, North, Mid & West Devon. You will work within our specialist funded services providing advice in specific areas or to specific cohorts of people. **Purpose of the Post** - To ensure that Citizens Advice Torridge,...


  • London, United Kingdom Aatom Recruitment Full time

    Working on behalf of a Local Authority, Aatom Recruitment has an opportunity for an Advice and Assessment Officer on a 3 month's contract with a possibility of an extension. **Job Purpose.** Working as part of a busy team you will be supporting and assisting our most vulnerable residents for our Adult Social Care Teams through providing an individualised...

  • Welfare Advice Officer

    21 hours ago


    Slough, United Kingdom Marks Consulting Partners Full time

    **Marks Consulting Partners are currently looking for a Welfare Advice Officer to work with one of our Housing Association clients in Berkshire.** **What the job will be doing** - To provide a welfare advice and financial inclusion service across all housing services and contracts. - To support tenancy sustainment by enabling customers to manage their rent...

  • Welfare Advice Officer

    21 hours ago


    London, United Kingdom Marks Consulting Partners Full time

    **Marks Consulting Partners are currently looking for a Welfare Advice Officer to work with one of our Housing Association clients in London.** **What the job will be doing** - To provide a welfare advice and financial inclusion service across all housing services and contracts. - To support tenancy sustainment by enabling customers to manage their rent...

  • Student Advice Specialist

    Found in: Talent UK C2 - 5 days ago


    Manchester, United Kingdom Manchester Metropolitan University Full time

    Student Advice Specialist Do you have a natural ability for customer services? Are you able to make complicated things simple for stakeholders?An exciting opportunity has arisen for a Student Advice Specialist to join our team to deliver high-quality, customer-focused services to our students and university colleagues. We are looking to recruit candidates...

  • Advice and Assessment Officer

    Found in: beBee jobs GB - 4 days ago


    London, Greater London, United Kingdom Akton Recruitment Full time

    Advice and Assessment Officer Camden £22.75 Per Hour I am recruiting for a local authority who is looking for someone to join the team supporting and assisting the councils most vulnerable residents for the Adult Social Care Teams through providing an individualised financial assessment and billing service to all Adult Social Care customers, integrating...


  • Huddersfield, United Kingdom M&G plc Full time

    At M&G our purpose is to help people manage and grow their savings and investments, responsibly. As a business, we are continuing to take steps towards a sustainable future, delivering better long-term solutions for our customers and clients and identifying new opportunities to make a positive impact for our environment and communities. To help us...


  • Milton Keynes, United Kingdom Citizens Advice Full time

    **Position**: Triage & Referrals Officer **Location**: Milton Keynes **Closing date**: 05 July 2023 **Role details**: Job title: Triage & Referrals Officer Location: Milton Keynes **Salary**: £11,849.39 Salary pro rata: No Hours per week: 20 Type of contract: Permanent Closing time: 17:00 This is a challenging role within a service that is...


  • Halifax, United Kingdom Calderdale Council Full time

    Application closing date 20/08/2023 - Location Halifax - Salary Scale 4/5 SCP 7 to 17, £22,369 - £26,845 per annum. - Package 1 x 12 month Full Time Fixed Term Customer Service Advisor (Early Assistance and Support Team) Monday to Friday 9am - 5pm. - Job category/type Council - Job description**Post ref: CC634** Please note: Priority applicants will be...