Jobs: complaints

This is a three month temporary assignment, with the possibility of being extended.Working full-time, this position is office based, Monday to Friday, 9.00am to 5.00pm Reporting to the Complaints Team Manager, the role supports the Complaints Department, in particular the administration involved in the Complaint Handling process and subsequent...

**New Opportunity - Complaints Officer** Venn Group is working with an NHS organisation to recruit for a Complaints Officer. The successful post holder will be responsible for ensuring the delivery of a quality complaints and concerns service for the Trust. **Duties**: - Call handling complaints as the first point of contact for the department - Ensure...

An exciting opportunity has arisen to join the Cambridgeshire and Peterborough Foundation Trust (CPFT) PALS and Complaints team. As a complaints officer you will be responsible for managing complaints and concerns raised by members of the public and users of CPFT services, ensuring that they are responded to in a timely manner. You will be expected to employ...

**Complaints Handler - Financial Services, Liverpool.** As a Complaints Handler in the financial services sector, your primary responsibility is to investigate, analyse, and resolve customer complaints in adherence to industry regulations and organizational policies. You will play a crucial role in maintaining customer satisfaction and ensuring compliance...

This is an exciting opportunity to come and join the NHS Greater Glasgow and Clyde Complaints Department, to deliver a compassionate and high quality service to patients and relatives who have had cause to complain. We are looking for an individual to provide comprehensive administrative assistance on a permanent basis for our Complaints Team based in...

**Complaints Handler - 12 Month FTC** **The Role** The role of the Complaint Handler involves investigating and resolving complaints. Producing a report for the account manager or the client and identifying trends. Reporting to the complaints manager within the Helpdesk team. **Responsibilities** - Investigating the timeline of a complaint and producing...

Part time vacancy for Complaints Lead 12.5 hours per week. Band 5 reporting to Complaints Manager and Accountable to Patient Experience Manager. As per attached JD - Act as the focal reception point for all complaints received by agreed allocated Services in line with the Trust Complaints policy. - To lead on the investigation of complaints within the CSL,...

**Role: Complaints Handler** **Location: Hammersmith - hybrid working (3 days office 2 days at home)** **Salary: £20.26 per hour** **Term: 3 months temporary contract** **Hours: 36 hours per week, Mon-Fri between 9am-5pm** CCA Recruitment are delighted to be partnering with a client to deliver recruitment for their housing repairs customer service...

**Role: Complaints Handler** **Location: Hammersmith** **Salary: £20.26 per hour** **Term: 3 months temporary contract** **Hours: 36 hours per week, Mon-Fri between 9am-5pm** CCA Recruitment are delighted to be partnering with a client to deliver recruitment for their housing repairs customer service centre. Handling complaints for their residents in...

Anderson Knight are looking to recruit a Complaint Handler for one of our priority clients based in Glasgow. This is a full time, permanent position. Hybrid working is available after training has been completed. You will be required to resolve complaints in line with company policies and procedures whilst providing excellent customer service. Duties &...

**Complaints Handler, Liverpool** Our client is a dynamic and highly customer-centric financial services organization that is committed to delivering exceptional products and services to their clients. They understand that, occasionally, issues may arise, and as such are dedicated to resolving complaints in a timely and professional manner. As part of their...

Are you a skilled communicator with a passion for resolving customer issues? - Do you thrive in a fast-paced environment and possess exceptional problem-solving skills? If so, we have an exciting opportunity for you to join one of our clients as a Complaints Handler. As a Complaints Handler, you will play a vital role in maintaining high standards by...

**Complaints Administrator** **£21,000 - £23,000** **Leeds City Centre - Hybrid Working Pattern** **As a Complaints Administrator your duties will include**: - Resolve all escalated queries and complaints - Update all customers on any progress on outstanding enquiries - Accurately update the relevant system with appropriate details - Perform root cause...

Job Introduction As the owner and custodian of the SSL Complaints Framework, I will be responsible for the handling all complaints received by SSL Operations, as well as indirectly responsible for delegated complaints. As complaints head, I will be accountable for ensuring that all complaints are handled within a timely and compliant manner, including the...

Kind Consultancy is working with a leading global insurance business which is currently seeking a Complaints Associate to join their London office in a permanent position paying £45,000, with a hybrid work model requiring 2 days per-week in-office. The organisation is a major insurance brand utilising a global platform with a speciality risk focus. They...

**Complaints Executive, Liverpool** Our client is a dynamic and highly customer-centric financial services organization that is committed to delivering exceptional products and services to their clients. They understand that, occasionally, issues may arise, and as such are dedicated to resolving complaints in a timely and professional manner. As part of...

Ealing Customer Services £27k - 30k per year Full time / Permanent Job description Complaints Officer We at Sheridan Ward are recruiting for a really exciting opportunity for our client based in Ealing They are looking for a confident individual who has previous experience dealing with complaints and ensuring customers are happy with the end result It is a...

To be the first port of call for all contact into the branch by the public, partners and GMP staff. To ensure all incoming work into the branch is quickly assessed and passed to the correct resource. Handling all incoming work into the branch; in particular matters reported under the Police Reform Act 2002. - Contacting all complainants via telephone or in...

**The Opportunity**: We’re changing the mortgage market for the better, helping more people with flexible and competitive products. We're transforming how we do business and are looking for someone to help shape our digital future. Our success would not have been possible without our Team. Our people differentiate us from the competition through their...

Sutton Coldfield Group Practice is on a transformation journey. Our goal is to significantly improve the service offered to our patients, to be “best in class” for G.P service provision and to be the provider of choice to the residents of Sutton Coldfield. **Job Role & Purpose** The objective of the Complains Handler / Lead is to ensure that all...