Jobs: Wilcomatic Ltd

**JOB PURPOSE**: Managing service engineers to attend planned service calls within customer specific service level agreements. Responsible for the routing of engineers, allocation of calls, ordering of parts and equipment, liaison with the customer and the action of any follow up works required. Handling of all incoming customer calls to include assessment...

**JOB PURPOSE**: Update of customer portals, and service operations system, ‘Service Manager’. **ACCOUNTABILITIES**: - To log all customer tasks registered via phone and customer internet portals. - To liaise with operations administrators with any service related issues. - Close and update customer tasks on various customer internet portals. -...

**JOB PURPOSE**: To assist the BD&IPM to ensure the timely delivery and installation of new vehicle wash equipment sold via the Group sales team within the allocated budget and on time. This process would begin with the salesperson agreeing the sale of equipment and submitting the associated paperwork to confirm this. In liaison with the BD&IPM, it...