Salesforce Administrator

3 months ago

London Area, United Kingdom Tata Consultancy Services Full time

Role: Salesforce Health Cloud Expert

Job Type: Permanent

Location: London, Hybrid


Ready to utilise your knowledge in Salesforce? Are you looking for an exciting opportunity as Salesforce Technical Architect?


Join us as a Salesforce Health Cloud Expert


Careers at TCS: It means more

TCS is a purpose-led transformation company, built on belief. We do not just help businesses to transform through technology. We support them in making a meaningful difference to the people and communities they serve - our clients include some of the biggest brands in the UK and worldwide. For you, it means more to make an impact that matters, through challenging projects which demand ambitious innovation and thought leadership.


  • Be part of an exciting team where you will be challenged every day.
  • Work closely with the range of teams within the business to bring products to life.
  • Work with customers and identify opportunities to support their strategy and improve their processes across functions.


The Role:

As a Salesforce Health Cloud Expert, you will be responsible for helping the customer identify and drive the organisation's needs for Salesforce foundations. In this role you will define the business or technology architecture, plan how large projects will be delivered, oversee the solution design and implementation. You will contribute to program and platform centre of excellence vision, while advising and articulating program/project strategies on enabling technologies leveraging the Salesforce Platform.


Key responsibilities:

  • Identify and drive the organisations needs for Salesforce foundations and Health Cloud.
  • Define the business or technology architecture, plan how large projects will be delivered, oversee the solution design and implementation.
  • Contribute to program and platform Centre of excellence.
  • Advise and articulate program/project strategies on enabling technologies leveraging the Salesforce Platform.
  • Take a creative, critical-thinking approach to CRM solution design, looking beyond out-of-the-box recommendations to design well-thought-out Salesforce solutions that balance business needs and end-user experience.
  • Lead cross-team system design discussions, offering alternate choices, trade-offs, and impact analysis with a focus on long-term solutions.
  • Provide guidance on application and integration development best practices, Enterprise Architecture standards, and functional/technical solution architecture, including environment management, testing, and Salesforce Platform.
  • Drive the adoption of best engineering development practices across enterprise products and promote the creation of application and technical design documents that align with Salesforce best practices and seamless integrations.
  • Provide thought leadership for Salesforce best practices and design patterns, and proactively find opportunities for improvement across the platform
  • Stay ahead of Salesforce and other ecosystem technologies and how their features map to business use cases; promote a culture of knowledge.
  • Advise and mentor diverse teams and product groups on resources in technical and functional delivery aspects at a program level, using influence and adaptive communication strategies.



Your Profile

Key skills/knowledge/experience:

  • Experience in technical strategy and owning projects from end-to-end.
  • Expertise with data management: structured and unstructured DBs, SQL and RDBMS technologies, SOA design principles.
  • Experience in understanding large code bases, including API design techniques.
  • Knowledge in UI/UX, which can be reflected in your work.
  • Extensive experience and proficiency in Salesforce platform, including knowledge of Health Cloud, Lightning Platform, and other relevant products.
  • Proficiency in Apex, Visualforce, Lightning Components, and other Salesforce-specific technologies for development and solution building.
  • Experience designing and implementing integrations with third-party systems, utilizing APIs, middleware, and other integration tools.
  • Strong knowledge of data architecture, data modelling, and data migration strategies, ensuring data quality and integrity.
  • In-depth understanding of Salesforce security best practices, authentication mechanisms, and compliance with industry regulations.
  • Skill in identifying and resolving performance bottlenecks, optimizing system responsiveness, and enhancing user experience.
  • Technical Documentation: Ability to create comprehensive technical documentation, including solution designs, architectural diagrams, and configuration details.
  • Problem-Solving: Strong analytical and problem-solving abilities to address complex technical challenges and provide innovative solutions.
  • Adaptability: Willingness to stay current with the latest Salesforce releases, features, and industry trends, and adapt strategies accordingly.
  • Business Acumen: Understanding of business processes and the ability to translate business requirements into technical solutions that drive value.
  • Strategic Thinking: Capability to align technical solutions with long-term business goals and develop a cohesive Salesforce architecture roadmap.


Good to have:

  • An inquisitive mind with a keen eye for detail.
  • Passion and willingness to learn and develop your skill set.
  • Great customer and stakeholder management.
  • Keen on latest trends in technology such as AI and Machine Learning.


Rewards & Benefits:

TCS is consistently voted a Top Employer in the UK and globally. Our competitive salary packages feature pension, health care, life assurance, laptop, phone, access to extensive training resources and discounts within the larger Tata network.


Diversity, Inclusion & Wellbeing

At TCS, we believe in building and sustaining a culture of equity and belonging where everyone can thrive. Our diversity motto is ‘Inclusion without Exception’.

You’ll find a welcoming culture and many internal volunteering and social networks to join. Our diversity, inclusion and social activities involve 12 employee networks including LGBTQ+ & Allies, mental health, disability & neurodiversity inclusion and many more, as well as health & wellness initiatives and sports events (we even sponsor the London Marathon).

We are open to all and treat applications equally, regardless of ethnicity, disability, gender identity, gender reassignment, age, sexual orientation, or beliefs.

If you are an applicant who needs a reasonable accommodation due to Disability or Neurodiverse Condition to complete an employment application, or during any phase of the hiring process, please contact us at arpithpaul.d@tcs.com with the subject line: “Adjustment Request”.

Due to a high volume of applications, we will be unable to contact each applicant individually on the status of their application. If you have not received a direct response within 30 days, then it should be deemed unsuccessful on this occasion.

Application Process

1. Online application > 2. Technical discussion > 3. Managerial discussion > 4. HR discussion

Join us and do more of what matters. Apply online now.

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