Sales Coordinator
3 days ago
ABOUT US
Reflo (WWW.REFLO.COM) have burst onto the apparel scene to bridge the gap between sustainable clothing and high-performance premium sportswear.
Our goals are monumental and go beyond selling a lot of gear - we aim to plant 1 million trees and recycle over 5 million plastic bottles in our first 5 years. That is something we can all be proud of.
We are a start-up that has achieved great things in a very short existence; including signing multi-year international collaborations and bringing onboard Harry Kane as our first global ambassador and investor.
We celebrate our vibrant work culture and boast that our external partners are treated well, therefore our internal environment should echo that. We have created awesome initiatives to ensure our team loves working here, including birthday leave, gym memberships, and a set number of “duvet days.” Plus, don’t miss out on asking about “The Dream Machine”
ABOUT THE ROLE
As a Sales Coordinator, you'll play a crucial role in streamlining the sales process. You'll collaborate closely with sales, logistics, and marketing teams, contribute to exciting product launches, and help drive performance by generating valuable sales insights and coordinating engaging sales events.
RESPONSIBILITIES
- Prepare and process sales orders, ensuring accuracy and timely entry into the system.
- Track order status and liaise with logistics teams to ensure on-time delivery to customers.
- Generate and distribute sales reports to provide insights on performance, order fulfillment, and inventory levels.
- Assist with client inquiries, ensuring all customer requests and concerns are addressed promptly.
- Coordinate with marketing and product teams to support promotional campaigns and product launches.
- Maintain and update customer records in the CRM system to ensure accurate and up-to-date information.
- Support the sales team with administrative tasks, including data entry, filing, and documentation.
- Prepare sales materials, presentations, and other resources to support the team’s client-facing activities.
- Assist in the organisation and planning of sales events, trade shows, and other promotional activities.
ABOUT YOU
The ideal candidate will have a proactive, positive attitude, ready to dive in, learn quickly, and grow alongside a rapidly expanding organization.
ESSENTIALS
- 1-2 years experience in a sales support or coordination role, ideally within a fast-paced environment.
- Excellent verbal and written communication skills to handle client inquiries and coordinate across teams.
- Strong ability to manage multiple orders, ensure data accuracy, and maintain CRM records.
- Proficiency in generating and interpreting sales reports, with a keen eye for detail to track order status and inventory levels.
- Tech-Savvy: Experience with CRM systems, data entry, and MS Office (especially Excel) for order management and reporting.
- Proven ability to work collaboratively with sales, marketing, and logistics teams.
- Customer Service Orientation: A proactive approach to client needs, with experience handling inquiries and delivering solutions.
- Event Coordination Experience: Familiarity with planning and supporting sales events or trade shows is a plus.
IMPORTANTLY
At Reflo, we thrive on collaboration and expect everyone to dive in beyond their core responsibilities We believe in rolling up our sleeves and working together to achieve our collective goals.
- Embrace a proactive, solution-oriented mindset, seeking opportunities to enhance the team's success and support the development of the sustainability mission across all areas of the business.
- Contribute feedback on process improvements and workflow optimizations for the company.
- Share knowledge and expertise with colleagues to foster a culture of continuous learning and skill development.
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