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UX Researcher

4 months ago

Oxfordshire, United Kingdom Kamino Consulting Ltd Full time

A new and exciting opportunity has arisen for an experienced UX Researcher, to join a thriving design team in Oxford. This role will see you work on a wide variety of interesting, technical projects and strive to produce easy-to-use, high-quality, robust applications. The company has an informal and friendly company culture and a healthy work/life balance.


We are looking for people with a passion for designing complex products that solve real user problems. The primary responsibility of the design team is to ensure that users’ needs, goals, and behaviors are considered in the design process, resulting in intuitive and easy-to-use interfaces.


You will work closely with cross-functional teams including UX and UI designers, product managers, developers, and other stakeholders, and focus on educating colleagues on research practices and methodologies. You would be responsible for planning, conducting, and analyzing research to gather insights about users and inform the design process.


Responsibilities

• Determine research objectives and employ appropriate research methodologies based on project requirements at various stages of the design cycle.

• Collaborate with stakeholders in Product Management, Development, Design, etc. to align research with the overall project plan.

• Identify, screen, and recruit participants for the research studies.

• Create a detailed research plan including the travel logistics in accordance with the project timelines and budget.

• Conduct research using various methods like contextual inquiry, diary studies, field studies, surveys, and usability tests ensuring that research protocols and ethical guidelines are followed.

• Observe and document user behavior by taking detailed notes, recording audio/video when appropriate, and agreeing with the participants.

• Analyse research to understand the needs, goals, and behavior of the target users to derive meaningful insights from the data.

• Present key research findings and insights that have emerged from the research. Share user stories, and pain points to provide a solid understanding of the user perspective.

• Create personas to represent different user archetypes. Create journey maps to showcase the user’s experience across various touchpoints to highlight pain points and user emotions.

• Organize and facilitate workshops for collaboration, ideation, and problem-solving amongst team members, stakeholders, and at times end-users.

• Document research findings, methodologies, participant profiles, and any notable insights. Organise and store research data securely for future reference.

• Maintain ongoing relationships with participants for follow-up and future research activities.

• Stay up to date with research methodologies and trends to improve research practices by attending conferences, workshops, and training sessions


Qualifications

• Bachelor’s or master’s degree in, Human-Computer Interaction (HCI), Cognitive Science, Anthropology, or related field.


Experience

• 4 -10 years of UX research experience working on broad and complicated research projects.

• Proficiency in research methodologies, both qualitative and quantitative, and skills in conducting interviews, surveys, usability testing, card sorting, ethnographic research, and data analysis.

• Strong portfolio showcasing research projects, methodologies, and the impact of your work.

• Solid understanding of user-centered design principles and practices.

• Deep empathy for users and a determination to advocate their needs and perspectives.

• Excellent communication and presentation skills