Employee Relations Specialist

2 days ago

Tonbridge, United Kingdom Trinity Claims Full time

Company Overview . Who we are


Trinity Claims is a claims management company based in Tonbridge, that designs and delivers claims strategies to meet the needs of our partners. Our team consists of talented professionals with a proven track record in leading and delivering change in insurance companies. We have a leadership team dedicated to growing the business, with a family feel and a welcoming culture who are all focused on delivering the best services for our customers.


Role Overview. Why Join us


Manage all aspects of employee relations, including advising managers on employee relations cases while ensuring fairness, compliance, and best practices. You will also train line managers on compliance with employment law and best practices to enhance their leadership capabilities. You will manage employment policies and provide data reporting and analysis to support a positive and effective people experience across the organisation.


Key Responsibilities & Accountabilities - What you will do:


  • Provide advice and support to managers and colleagues for all people-relations cases, including, but not limited to, investigation, disciplinary, absence management, and grievances from informal to formal.
  • Assist in the preparation of casework documentation and provide support during the meeting
  • Coach and advise managers at all levels in delivery HR related solutions
  • Ensure that company policies and procedures are up to date with employment law and create managers’ training material for face-to-face and LMS-based sessions as required.
  • Own the probation process, ensuring the policy, documentation and process are up to date, reviewed regularly and training rolled out to managers
  • Support the HR Business Partner with any large-scale employee relations projects, including restructuring or organisational changes.
  • Maintain accurate records of employee relations cases, ensuring all documentation is up-to-date and compliant with data protection laws.
  • Lead on special projects and communicate and direct on strategy and implementation.
  • Work and lead on additional adhoc requirements and projects


Person Specification


Experience & Knowledge

  • At least 5 years of experience in employee relations, with a strong understanding of UK employment law and HR best practices.
  • Experience handling complex employee relations issues such as grievances, disciplinary actions, and conflict resolution.


Qualifications

  • CIPD Level 5 or equivalent HR qualification.


Skills & Abilities

  • Strong communication and interpersonal skills with the ability to build trust and credibility across the organisation.
  • Excellent problem-solving and conflict resolution skills.
  • Strong attention to detail and the ability to maintain accurate records.
  • Proficient in HRIS systems and Microsoft Office Suite.


Personality & Motivation

  • Discreet and professional when handling sensitive employee matters.
  • Empathetic and solutions-focused approach to resolving conflicts.
  • Strong analytical skills with the ability to assess situations impartially.


In return, we can offer you:

Basic Salary £40-45,000 (DOE) as well as market leading benefits.

25 days Annual leave plus statutory holidays.


Rewards:

  • On-site gym
  • Free on-site parking
  • Free on-site breakfast bar
  • Complimentary on-site snacks and soft drinks
  • Discretionary performance related bonus
  • Life insurance cover
  • Enhanced company pension scheme
  • Cycle to Work Scheme
  • Employee of the month & employee of the year awards
  • Refer a Friend scheme
  • An extra day’s holiday for your birthday
  • Paid volunteering/charity day a year
  • Support in your development and wellbeing, including an Employee Assistance Program (EAP)
  • Eye test vouchers
  • Training and development opportunities at all levels through Trinity Academy and Apprenticeship programs
  • Social events


Application deadline: this position will remain open until we have found the right person for the job.


We kindly request that no agencies contact us regarding this position. Speculative CVs will not be accepted.


Trinity Claims is an equal opportunities employer and we positively encourage applications from suitably qualified and eligible candidates regardless of your gender, age, race, disability, ethnic background, religion or belief, sexual orientation, gender reassignment, marital status, or pregnancy and maternity.

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