Operations Administrator
3 weeks ago
About Us
At Golf Traveller, we are redefining how golf travel is experienced. As luxury experience curators, we craft unparalleled golf travel discoveries for a global clientele of elite private clubs, high net worth individuals, and corporate investors in golf.
With a strong heritage in golf, travel, hospitality, and events, our leadership team has a clear vision for the role Golf Traveller can play for discerning guests, blending world-class destinations with seamless service and exclusive access.
We have recently secured funding to accelerate our expansion, reinforcing our reputation as an innovative force in golf travel. With offices in London, St Andrews, Stockholm, Oslo, Singapore, and Jakarta, we are growing and looking for ambitious, forward-thinking individuals to help us build the future of luxury golf travel.
About the opportunity
- Administration of bookings
- Booking management and delivery of company standard for customer experience
- Supplier communications
- Document preparation
- Supplier contract coordination
- 40 hours per week plus occasional seasonal overtime
- Reports to: Operations Associate
- Location: St Andrews
What you can expect
- A very competitive salary, dependant on experience
- Workplace pension scheme
- 25 days paid holiday per annum
- Eligibility for company wide bonus and incentive schemes
- Monthly destination training by industry experts
- A brand new laptop
- Quarterly team outings
- Staff uniform (Peter Millar)
- Career development planning
- Exposure to international business in a fast growing company
If you have the below attributes, we want to hear from you
- Self starter, with a passion for travel and golf*
- Comfortable using digital tools to complete daily tasks
- Work well in a team
- Strong numeracy and communication skills - both written and verbally
- Professional telephone etiquette
- 1-3 years previous experience
- Strong organisational skills and granular attention to detail
- Willingness to travel
- Analytical approach
- Ability to work autonomously when required
- Creativity
- Ambition & motivation to succeed
You'll be assisting with bespoke itineraries that aim to elevate our customers' experiences, inspiring discovery and setting the scene for unforgettable shared moments. Golf is at the heart of our offering, with the best courses forming the centrepiece of many itineraries. However, our approach goes far beyond golf; meeting the expectations of the luxury traveller, whether a golfer or not, requires careful attention to detail at every stage of the journey.
As an Operations Administrator, you'll work closely with suppliers and Destination Management Companies (DMCs), building and managing relationships that allow us to provide unique and exclusive opportunities for our clients. Your organizational skills and keen eye for detail will ensure each itinerary is flawlessly executed.
Ideal candidates will have work experience in the luxury travel or hospitality industry, with an interest in or understanding of golf as an added advantage. A creative and commercial mindset, excellent communication skills (both in person and digitally), and a passion for delivering exceptional customer experiences are essential. We're looking for someone eager to learn, grow, and make a meaningful contribution to our dynamic and expanding team.
Applicants should send an up-to-date CV to: careers@golftraveller.com
Please note we do not provide sponsorships to those who require it and will only accept applications from those who have full rights to work in the UK and IDLR status.
We are committed to fostering an inclusive and diverse workplace where all individuals are valued and respected. We firmly believe that diversity drives innovation and strengthens our ability to serve our customers. As an equal opportunity employer, we strive to create an environment where everyone feels empowered to contribute and thrive.
If you require reasonable adjustments to support you during the recruitment process, please let us know. We will make every effort to accommodate your needs.
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