Front Desk Manager

4 days ago


England, United Kingdom Royal Caribbean Group Full time

Being a key member of the shipboard management team, the Front Desk Manager possesses a dynamic outgoing demeanor with a passion for ‘Delivering the Wow’ through industry leading service while demonstrating exemplary problem resolution skills. The Front Desk Manager continually strives to exceed hospitality industry standards, while ensuring complete guest and team satisfaction. This role establishes and drives a positive working environment and focuses on operational goals where training, leadership, development, and recognizing overall team performance are paramount. Leading by example and from the front of the house, the Front Desk Manager is a ship's driving advocate for delivering outstanding Customer Service.


Qualifications:

  • Minimum one year front of house supervisory experience in a hotel, cruise line or hospitality industry related field required.
  • Ability to effectively deal with internal and external guests, some of whom will require high levels of discretion, patience, tact and diplomacy.
  • Knowledge of principles and processes for providing exemplary customer and personal service including needs assessment, problem resolution and achievement of quality service standards.
  • Ability to communicate diplomatically with managers, shipboard and shore-side employees to resolve problems and negotiate amicable resolution to challenging issues.
  • Flexibility to manage, focus, direct and encourage a positive, dynamic, diverse guest services operation by navigating through a changing work environment. Should be able to utilize and administer the progressive disciplinary action process through coaching and counseling to improve performance where possible.
  • Ability to work positively and cooperatively in a diverse team environment to meet overall established timeframes for the Guest Services division operation.
  • Should harbor a flexible outlook towards placement throughout the fleet, considering changing fleet-wide operational business needs.
  • Working knowledge of computers, internet access, and the ability to navigate within a variety of software packages such as Microsoft Office.
  • Demonstrates a working knowledge to operate all office equipment.
  • Completion of high school, basic or vocational education equivalency preferred.
  • Working knowledge of US cash handling procedures and foreign exchange required.

  • Front Desk Manager

    2 days ago


    England, United Kingdom Royal Caribbean Group Full time

    Being a key member of the shipboard management team, the Front Desk Manager possesses a dynamic outgoing demeanor with a passion for ‘Delivering the Wow’ through industry leading service while demonstrating exemplary problem resolution skills. The Front Desk Manager continually strives to exceed hospitality industry standards, while ensuring complete...


  • England, United Kingdom KPMG Full time

    Market Risk Assistant Manager – KPMG – Consulting The KPMG Consulting function is a cornerstone of our business. KPMG is one of the world's largest and most respected consultancies. We've supported the UK through times of war and peace, prosperity and recession, political and regulatory upheaval. We've proudly stood beside the institutions and...

  • Studio Assistant

    1 week ago


    South West England, United Kingdom Huntress Full time

    Studio Assistant Salary: £28,000- £32,000Based in ChelseaOffice based roleA contemporary boutique style service office is looking for a Studio Assistant to join their team in Chelsea. The role involves assisting in various areas such as marketing, IT, front desk and general administration. This is a great opportunity for a Studio Assistant/Office...


  • England, United Kingdom KPMG Full time

    Market Risk Assistant Manager – KPMG – Consulting The KPMG Consulting function is a cornerstone of our business. Operating from London we do work that matters, serving the country with diligence and expertise. KPMG is one of the world's largest and most respected consultancies. We've supported the UK through times of war and peace, prosperity and...


  • England, United Kingdom KPMG Full time

    Market Risk Assistant Manager – KPMG – Consulting The KPMG Consulting function is a cornerstone of our business. Operating from London we do work that matters, serving the country with diligence and expertise. KPMG is one of the world's largest and most respected consultancies. We've supported the UK through times of war and peace, prosperity and...


  • England, United Kingdom KPMG Full time

    Market Risk Assistant Manager – KPMG – Consulting The KPMG Consulting function is a cornerstone of our business. Operating from London we do work that matters, serving the country with diligence and expertise. KPMG is one of the world's largest and most respected consultancies. We've supported the UK through times of war and peace, prosperity and...


  • England, United Kingdom Royal Caribbean Group Full time

    The Guest Services Manager continually strives to exceed hospitality industry standards, while ensuring complete guest and team satisfaction. This role establishes and drives a positive workingenvironment and focuses on operational goals where training, leadership, development, andrecognizing overall team performance are paramount. Leading by example and...


  • England, United Kingdom Royal Caribbean Group Full time

    The Guest Services Manager continually strives to exceed hospitality industry standards, while ensuring complete guest and team satisfaction. This role establishes and drives a positive workingenvironment and focuses on operational goals where training, leadership, development, andrecognizing overall team performance are paramount. Leading by example and...

  • Quant Developer

    22 hours ago


    England, United Kingdom Mondrian Alpha Full time

    My client, a Global Hedge Fund, are seeking an experienced Quantitative Developer to sit on desk and support various Portfolio Manager within their London team. In particular, you will be focussing primarily on pre-trade activities such as building screeners, backtesters and engage in idea generation. Strong programming skills in Python, Excel, C# • 5+...

  • Quant Developer

    21 hours ago


    England, United Kingdom Mondrian Alpha Full time

    My client, a Global Hedge Fund, are seeking an experienced Quantitative Developer to sit on desk and support various Portfolio Manager within their London team. In particular, you will be focussing primarily on pre-trade activities such as building screeners, backtesters and engage in idea generation. Strong programming skills in Python, Excel, C# • 5+...


  • England, United Kingdom Innovo Global Talent Full time

    Influencer: Help lead from the front, influencing key decisions and strategies. - Financial Rewards: Enjoy an attractive financial package based on experience, complemented by a variable bonus and a company car. - Benefit from mostly a home-based role, primarily focused on the UK market, offering a perfect balance between professional and personal life....


  • England, United Kingdom Innovo Global Talent Full time

    Influencer: Help lead from the front, influencing key decisions and strategies. - Financial Rewards: Enjoy an attractive financial package based on experience, complemented by a variable bonus and a company car. - Benefit from mostly a home-based role, primarily focused on the UK market, offering a perfect balance between professional and personal life....


  • England, United Kingdom Pinnacle Recruitment Ltd Full time €32,000 - €45,000

    Head of Construction / Associate Director – Waterloo, London Salary: £32,000 - £45,000 + high bonus We are looking to recruit a Head of Construction Sector leading to Associate Director then Equity Director role. With Pinnacle achieving our plans for expansion, we are opening a new office in Waterloo, London, SE1, and this role is for the London...


  • England, United Kingdom KPMG Full time

    Market Risk Assistant Manager – KPMG – Consulting www.kpmg88careers.co.uk/experienced-professional/#LeBlender.OfficeLocations The KPMG Consulting function is a cornerstone of our business. Operating from London we do work that matters, serving the country with diligence and expertise.KPMG is one of the world's largest and most respected consultancies....


  • England, United Kingdom KPMG Full time

    Market Risk Assistant Manager – KPMG – Consulting www.kpmg88careers.co.uk/experienced-professional/#LeBlender.OfficeLocations The KPMG Consulting function is a cornerstone of our business. Operating from London we do work that matters, serving the country with diligence and expertise.KPMG is one of the world's largest and most respected consultancies....


  • England, United Kingdom Pinnacle Recruitment Ltd Full time €23,000 - €33,000

    Contract/ Temporaries Recruitment Consultant We are looking to recruit a Senior Consultant who has experience recruiting staff on a temporary basis. You can recruit for large national Contractors and or regional smaller contractors. Project Managers, Commercial Managers, Foreman, Engineers, Quantity Surveyors, Estimators, Site Managers, Assistants etc. ...


  • England, United Kingdom KPMG Full time

    Market Risk Assistant Manager – KPMG – Consulting The KPMG Consulting function is a cornerstone of our business. Operating from London we do work that matters, serving the country with diligence and expertise. KPMG is one of the world's largest and most respected consultancies. We've supported the UK through times of war and peace, prosperity and...


  • England, United Kingdom Gravitas Recruitment Group (Global) Ltd Full time €40,000 - €60,000

    Jira System Administrator | Jira | API | Integration | Stakeholder Management A Jira Systems Administration is required on a permanent basis to ensure the help desk and system performing at a high standard.


  • England, United Kingdom Gravitas Recruitment Group (Global) Ltd Full time €40,000 - €60,000

    Jira System Administrator | Jira | API | Integration | Stakeholder Management A Jira Systems Administration is required on a permanent basis to ensure the help desk and system performing at a high standard.


  • England, United Kingdom OXBO Full time

    The Company OXBO are delighted to be working with a UK based Solar, BESS & Green Hydrogen IPP to add a Development Manager to the team. Working in a development team of more than 15 industry experts made up of Land Acquisition Specialists, Grid Specialists, and Planning Specialists, this company are incredibly well set up to bring to market their...