Senior Underwriter

4 weeks ago

Swindon, United Kingdom Zurich Insurance Full time
Location: We’re flexible, home-working contracts available

Hours: Full time hours are 37.5 per week, we will also consider part-time hours

Closing date: 22nd February 2024

The opportunity

We are on a journey of change and transformation. Our ambition is to be the best Retail Protection provider for our advisers, customers, and our people.

As we grow, we’re looking for people to join an experienced and highly successful team of underwriters who are passionate about our customers. We want to exceed all expectations by delivering a consistent and high-quality service that is valued by our customers and advisers and sets us apart from everyone else.

As a medical underwriter, you will be assessing Life, CI and / or Income Protection applications that fall outside of our online underwriting criteria; you will have a real focus on delivering high quality underwriting decisions in a timely manner. You may also support in the mentoring and development of trainee underwriters. Finally, we would love you to challenge what we do so we can constantly improve.

In return for your commitment to help us achieve our ambition we can offer an outstanding place to work, where you thrive and grow.

Many of our employees work flexibly in a variety of different ways, including part-time, flexible hours, job share, an element of working from home or compressed hours. This is because we want the best people for our roles, and we recognise that sometimes those people aren’t available full-time. Please talk to us at interview about the flexibility you may need.

Who are we looking for?

We are looking for experienced medical underwriters, with a passion for delivering outstanding service, to join our UK retail protection team.

As Senior Medical Underwriter, you will be able to:

Underwrite applications to a high standard, making quality, timely decisions in accordance with the Zurich underwriting philosophy and frameworks
Demonstrate excellent communication skills to a wide range of stakeholders including customers and advisers
Explain decisions made and positively resolve any decision challenges
Provide training, coaching and support to other team members.
Actively support and contribute to our culture of continuous improvement
Demonstrate a positive can-do attitude, always acting with integrity

Ideally you will also:

Have had underwriting authority for all protection products including Life, Critical Illness, and Income Protection
Have significant awareness of the overall Protection market and landscape
Work well in a team but also thrive individually and be self-motivated
Be customer focused with excellent verbal and written communication skills
Have a strong attention to detail
Have appropriate IT skills

Who we are:

At Zurich we aspire to be one of the most responsible and impactful businesses in the world and the best global insurer. Together we’re creating a brighter future for our customers, our people, and our planet. With over 55,000 employees in more than 170 countries, you’ll feel the support of being part of a strong and stable company who are a long-standing player in the insurance industry.

We’ve made a promise to each other and every employee; to focus on sustainable impact, to care about each other’s wellbeing, to use our diverse expertise to be curious and optimistic and to develop the skills needed for our future.

If you're interested in working in a dynamic and challenging environment for a company that recognises and rewards your creativity, initiatives, and contributions - then Zurich could be just the place for you. Be part of something great.

Our Culture:

At Zurich, our sense of community is strong and we’re particularly passionate about diversity and inclusion, which we’ve won numerous awards for. We want our people to bring the whole of themselves to work and ensure everybody is made to feel welcome, regardless of their background, beliefs, or culture. We want our employees to reflect the diversity of our customers, and so are committed to treating all of our applicants fairly and with respect, irrespective of their actual or assumed background, disability, or any other protected characteristic.

We’ve an environment that places a real importance on our people’s wellbeing from a physical, mental, social, and financial perspective. We work with our wellbeing partners and industry experts to provide the best advice and access to a wealth of lifestyle support. We’re also committed to continuous improvement, and we offer access to a comprehensive range of training and development opportunities.

We’re passionate about supporting employees to help others by getting involved in volunteering, charitable and community activity. Our charitable arm, Zurich Community Trust, is one of the longest-established corporate trusts in the UK. In that time, we’ve awarded grants and volunteered time to deserving causes in the UK valued at over £90 million.

So make a difference. Be challenged. Be inspired. Be supported, Love what you do. Work for us. #LI-Remote

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