Social Value Manager

2 months ago

Leeds, United Kingdom Zest Full time

Purpose of job:


Our aim is to become a market leader in provision of Electric Vehicle charging solutions to Local Authorities and Businesses as part of our strategy to lead the transition to zero carbon.


The goal is to undertake an ambitious electric vehicle charging installation program, deploying high volume and quality EV installations across the nation. Our aim is to make the world a better place, one charge point

at a time.


The Social Value Manager works within Zest’s Customer Experience team to ensure we create a positive social impact and enhance our corporate social responsibility initiatives.



Key Accountabilities:


The role is responsible for the following:

  • Develop and implement a comprehensive social value strategy that aligns with Zest's mission, values, and business objectives.
  • Identify social value priorities and areas of focus based on stakeholder engagement, industry best practices, and community needs assessments.
  • Define key performance indicators and targets to measure the impact and effectiveness of social value initiatives.
  • Engage with internal and external stakeholders to understand their expectations, concerns, and social value interests.
  • Build strong relationships with community organizations, non-profit entities, and social enterprises to leverage partnerships and enhance the delivery of social value initiatives.
  • Establish systems to collect and analyse data on social value metrics and outcomes.
  • Prepare regular reports and presentations to communicate Zest's social value achievements, progress, and future goals to internal and external stakeholders.
  • Provide guidance and support to the wider business in embedding social value considerations into their respective functions and projects.
  • Plus, any other duties as required by the leadership team.



Knowledge and Skills:

  • Strong understanding of social value concepts and best practices in CSR and community engagement.
  • Experience in developing and implementing social value strategies and initiatives, including stakeholder engagement, impact measurement, and reporting.
  • Excellent project management skills, with the ability to plan, execute, and monitor multiple initiatives simultaneously.
  • Effective communication skills, both written and verbal, to engage with diverse stakeholders and present complex information in a clear and compelling manner.
  • Excellent analytical skills and the ability to interpret complex data sets.
  • Ability to work independently and as part of a team
  • Proven experience in a similar role



Outcome, Results and Key performance indicators:

  • Creation of and successful delivery of Zest’s Social Value Strategy
  • Create, deliver and monitor Zest’s Social Value commitments to our customers, these could include, local authorities, Landowners, F&B partners, retail and hospitality



Key Relationships:

  • Internal – Customer Experience Director, Chief Development Officer, Operations Director, Technical Delivery Managers, Sales Team, Land Acquisition team
  • External – Local Authorities, Landowners, community organizations, non-profit entities, and social enterprises.



Behaviours:

  • Passion for sustainability, social responsibility, and making a positive impact on society.
  • Flexible and adaptable
  • Strategic thinking
  • Strong communicator



Qualifications:

  • Educated to degree level or equivalent.
  • Proficiency with Microsoft Office suite and other relevant software applications
  • A good understanding of social value creation and strategies



Zest is an equal opportunity employer, committed to the values and ultimately societal benefits of diversity, equity, and inclusion.

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