Are you looking for an entry level role in Cyber - this is a rare opportunity to join our team and create a platform from which you can build a career

Cybercrowd is an information risk, data protection and cyber security services provider. We help organisations to improve their cyber resilience and data protection practices. Every engagement is focused on delivering an outcome that works in the context of the organisation, business model, culture, working practices and approach to risk.

As a SOC Analyst, working as part of a versatile and agile threat defense team you will be operate at the front line of cyber security for. Actively reviewing and analysing data to identify potential threats for our customers, monitoring and assessing cases, correlating observables, mitigating and defending against malicious cyber activity and adapting to an ever-changing threat landscape. You must be inquisitive, eager to learn and possess a clear passion for the security industry.

More about the role

Reporting to the Security Operations Centre Manager, the SOC analyst will work within established monitoring and response frameworks to enable the timely and effective response and management of incidents, alarms, notifications, calls and all other activities related to the SOC including new and emerging cyber threats. 

The day to day delieverables of the role include;

• Monitor alerts on a 24x7 basis from different sources and respond to those in a timely manner 
• Escalate applicable incidents following the appropriate escalation process ensuring esponse SLAs are maintained.
• Ensure cyber playbooks/runbooks are utilised for the most common/prevalent attacks.
• Action all support tickets in a timely manner as dictated by SLAs, ensuring case information is correct and up to date.
• Actively engage with customers on potential ongoing security incidents
• Proactively analyse event data to adapt and improve current detection coverage
• Work with internal partner teams with customer outcomes at the centre
• Operate in a rotating 24x7 shift environment to include daytime, night time, and weekend work
• To perform any task as directed by the SOC Manager

What you bring to the role?

To successfully deliver the role you will need to be able to demonstrate the following;

• Have ideally worked in a 1st or 2nd line support role
• A technical background, ideally experience or education of working in a SecOps environment and the ability to react to any alerts and/or suspicious activity.
• Excellent written and verbal communication skills to support the production of customer reports
• A good understanding of IT infrastructure fundamentals such as networks, operating systems and databases
• The ability to work under their own initiative, as part of the team knowing when to seek guidance.
• An eagerness to develop and grow your career, 

• Ideal but not essential;
• Any cyber/information security certification or relevant degree  (e.g. SEC+, Network+, SSCP)
• Previous experience of working in an established SOC
• Exposure to corporate IT infrastructure
• Knowledge of security technologies