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Analyst

4 weeks ago

Manchester, New Hampshire, United Kingdom Undisclosed Full time

Analyst - Service Management, ITIL

Analyst - Service Management, ITIL

The location of the role is Salford Quays, Manchester (hybrid working - 2-3 days per week onsite). London also an option.

The duration of the contract is 3 months.

The pay rate on offer is £450 - £500 per day.

The client is a multinational high-street retailer.

Key accountabilities of the role

  • Support "Principles, Standards & Patterns (PSPs)"
  • Work with Engineering to identify and prioritise PSPs required to provide efficient, consistent guardrails
  • Build initial plan of prioritised PSPs, aligned to business needs
  • Establish Architecture Runway process to manage ongoing delivery across Arch, Engineering & Product team
  • Support "Knowledge Repositories & Tooling"
  • Identify and agree strategic Knowledge Management tool(s) (with WPT, Engineering, Product & Delivery teams)
  • Agree with teams what legacy Knowledge will be migrated to new tool
  • Define and agree with teams, the principles and processes for capturing future Knowledge

Key skills and experience

  • Strong background in business analysis and data analysis
  • High level Excel competency
  • Experience working in large, matrix organisations
  • Ability to extract data from different systems and deal with large data sets at architecture level
  • Consultancy experience nice to have