2nd Line Support Engineer
1 month ago
Role: 2nd Line IT Support Specialist
Location: London, UK
Day Rate: £200p/d
Job Type: 100% On-site
Inside IR35
Position Overview:
We are seeking an experienced IT Support Specialist with expertise in MacOS and a strong background in the Film/TV industry. The ideal candidate will provide technical support, troubleshoot system issues, and ensure seamless IT operations in a fast-paced, creative environment.
Key Responsibilities:
Technical Support:
- Provide first-line and second-line support for MacOS devices, including troubleshooting hardware and software issues.
- Assist with the installation, configuration, and maintenance of MacOS systems and applications.
- Ensure the smooth functioning of network connections, video production software, and other IT systems whilst being an IT Support Specialist.
Film/TV Industry Specific Support:
- Understand and support IT workflows unique to the Film/TV production environment.
- Provide assistance with industry-specific tools like Final Cut Pro, Adobe Creative Suite, Avid, and other production-related applications as an IT Support Specialist.
- Troubleshoot connectivity and compatibility issues related to editing suites, sound systems, and rendering servers
.
IT Infrastructure Management:
- Monitor and maintain IT systems, including backups, updates, and patches.
- Collaborate with vendors for hardware and software procurement.
- Manage user accounts, permissions, and access for studio staff.
Requirements:
- Proven experience as an IT Support Specialist, preferably in the Film/TV industry.
- Expertise in MacOS systems, including advanced troubleshooting and optimization.
- Familiarity with industry-specific software such as Final Cut Pro, Adobe Creative Suite, and Avid.
- Strong knowledge of networking, hardware peripherals, and file-sharing solutions used in production environments.
- Excellent communication and problem-solving skills.
- Ability to work under pressure in a deadline-driven environment.
Preferred Qualifications:
- Experience supporting hybrid environments with MacOS and Windows systems.
- Knowledge of video encoding, file compression, and rendering workflows.
- Certification in MacOS or IT-related fields is a plus (e.g., Apple Certified Support Professional)
Work Environment:
- Onsite support in a Film/TV production studio environment.
- Occasional after-hours or weekend support during critical projects.
-
2nd Line Support Engineer
5 days ago
London, United Kingdom Polar Recruitment Services Full time**2nd Line Support Engineer** **Up to £153 per day (Inside IR35)** **2 month contract (rolling)** **This is an exceptional opportunity to work for one an award winning international IT services provider as a 2nd Line Support Engineer based in London.** **2nd Line Support Engineer Job Summary** As the 2nd Line Support Engineer you will be installing...
-
2nd Line Support Engineer
20 hours ago
London, United Kingdom Polar Recruitment Services Full time**2nd Line Support Engineer** **Up to £150 per day (Inside IR35)** **6 month rolling contract** **This is an exceptional opportunity to work for an award winning international IT services provider as a 2nd Line Support Engineer based in London W5** **2nd Line Support Engineer Job Summary.** As the 2nd Line Support Engineer you will be joining a team of...
-
2nd Line Support Engineer
20 hours ago
London, United Kingdom Understanding Recruitment Full time**2nd Line Support Engineer** Are you a 2nd Line Support Engineer with experience in the accounting industry looking for your next exciting opportunity? This London-based accountancy firm is looking to invest in a talented 2nd Line Support Engineer to join their growing team, based in Bank, London. As the 2nd Line Support Engineer, you will be responding...
-
2nd Line Support Engineer
6 hours ago
London, United Kingdom Polar Recruitment Services Full time**2nd Line Support Engineer** **Up to £150 per day (Inside IR35)** **7 month contract** **This is an exceptional opportunity to work for one an award winning international IT services provider as a 2nd Line Support Engineer based in London.** **2nd Line Support Engineer Job Summary** As the 2nd Line Support Engineer you will be providing general...
-
2nd Line Support Engineer
5 days ago
London, United Kingdom Polar Recruitment Services Full time**2nd Line Support Engineer** **Up to £165 per day (Inside IR35)** **4 month contract** **This is an exceptional opportunity to work for one an award winning international IT services provider as a 2nd Line Support Engineer based in London.** **2nd Line Support Engineer Job Summary** As the 2nd Line Support Engineer you will be installing equipment,...
-
2nd Line IT Support Engineer
3 days ago
London, United Kingdom ITSS Recruitment Ltd Full time2nd Line IT Support Engineer - Up to 40K - Hybrid (Once a week in office) - 2x Overtime - London An exciting new opportunity has become available for a 2nd Line IT Support Engineer within a Microsoft Gold Partnered Managed Service Provider (MSP) in Farringdon (with remote options) We are looking for enthusiastic, passionate 2nd Line IT Support Engineer to...
-
2nd Line Support Engineer
4 days ago
London, United Kingdom ITECCO Full timeNew Opportunity: Second Line Support Engineer, Up to £38K D.O.E, Fast Track Progression and the opportunity to learn Cyber Security. Role: Second Line Support Engineer **Salary**: £34,000-£38,000 Location: Tottenham, North London My client are a hyper-growth company situated in the heart of Tottenham. They are now looking for an experienced 2nd line...
-
2nd Line Engineer
6 hours ago
London, United Kingdom Circle Recruitment Full time**2nd Line Engineer** **Up to £35,000 per annum + Benefits** **East London** **Support Analyst - Desktop Support - Active Directory - VMWare - Firewall - Switches - MCSE - Desktop - Office365 - Networking - 2nd line support - Windows - Group Policy - Infrastructure - Hyper-V - Virtualisation - Exchange - Network - Wireless - Wi-fi** I have a great...
-
IT Support
7 hours ago
London, United Kingdom Get Recruited (UK) Ltd Full time**IT Support / 2nd Line Engineer** **London** **Up to £35,000 + Hybrid working + Excellent Benefits** **The Company**: Get Recruited are proud to be working with e reputable and expanding business who have been in the Property Management industry for over 35 years. Due to continued success, an opportunity has arisen for an experienced IT Support Engineer...
-
2nd Line Support
18 hours ago
London, United Kingdom Advantage Resourcing Full timeJob Title: 2nd Line Support Engineer Location: London (5 days on site) Pay Rate: Negotiable Contract Length: 6 Months Advantage Resourcing are working in partnership with a well known IT software solutions provider who are currently recruiting for a 2nd Line Support Engineer - A Technical Support Engineer provides 2nd line support to end-users and...
-
2nd Line Engineer
4 days ago
London, United Kingdom Involved Solutions Full time**Title**:2nd Line Engineer **Location**:Soho - Onsite (Flexibility in the future) **Salary**:Upto £33,000 + Benefits **Contract/Permanent**:Permanent **Working Hours**:09:00-17:30pm **Hours per week**: 37.5 **WHAT YOU GET**: - Up to £33,000 salary as well as a wide array of benefits including 20 Days Holiday plus bank holidays, pension scheme,...
-
2nd Line Support Engineer
3 days ago
London, United Kingdom Kameo Recruitment Ltd Full timeKameo Recruitment is recruiting for a fully remote 2nd Line Support Engineer to join an expanding tech company based in central London. This organisation offers a platform that enables SMEs to combat the threat of cyber-attacks in an ever-evolving technological landscape. This position would suit someone with impeccable customer service skills in addition...
-
2nd Line Support Engineer
2 months ago
London, United Kingdom CV-Library Full timeWe have an amazing opportunity for a 2nd Line Support Engineer, to join an award-winning organisation, voted one of the UK’s top 25 IT companies to work for in the UK and also a Microsoft Solutions Partner. Our client, a leading Managed Service Provider is looking for an experienced 2nd Line Support Engineer (or 1st Line Engineer looking to take the...
-
IT Support Engineer
6 hours ago
London, United Kingdom Chassam Recruitment Full timeIT Support Engineer (1st line and 2nd line) Chassam Recruitment are currently looking for an IT Support Engineer (1st line and 2nd line) for a leading financial company in London. This is an exciting role where you will be working in 1st and 2nd line Support, support the user base in their day-to-dayoperations. As an IT Support Engineer, your...
-
2nd Line Engineer
4 days ago
London, United Kingdom SOM-3 RECRUITMENT LIMITED Full time**Role**:2nd Line Engineer **Salary**: £33k + significant benefits package, training & progression **Location**:Victoria, London (on-site 5 days per week) If you are an experienced 2nd Line Engineer with experience in Hardware break-fix, Desktop, PC, Laptop and Printer Support then this could be the role for you! On top of a range of technical skills,...
-
2nd Line Support Engineer
6 hours ago
London, United Kingdom ITECCO Full time**2nd Line Support Engineer** **Position: 2nd Line Support Engineer** **Location: Wimbledon** **Salary: Up to £35,000 + Paid for Microsoft Certifications** **INTERVIEWING NOW - DO NOT MISS OUT** I am working with an MSP client based in Wimbledon who are looking to employ a 2nd Line Support Engineer to join their busy IT helpdesk and support their vast...
-
1st/2nd Line Support
2 days ago
London, United Kingdom Mainstay Recruitment Solutions LTD - Facilities Management Jobs Full time**1st/2nd Line Support Engineer** **London** **£25,000 - £35,000** **1st/2nd Line Support Engineer Responsibilities**: - Assisting on the service desk offering both 1st and 2nd line support. - Supporting various projects - Raising High Priority incidents as and when they occur - and professional manner to strict service level arrangements -...
-
2nd Line Support Engineer
3 days ago
London, United Kingdom Technet IT Recruitment Limited Full time**2nd Line Support Engineer - Onsite** **London** **Contract (Initially 3 months)** **Day Rate: £300 (Inside IR35)** 2nd Line Support Engineer needed for an award-winning MSP who offer their technical support to end-user clients all around the globe. As the 2nd Line Support Engineer, you will be based at the clients’ site in London where you will be...
-
2nd Line Support Engineer
3 days ago
London, United Kingdom Technet IT Recruitment Limited Full time**2nd Line Support Engineer - Onsite** **London** **Permanent** **Salary: £35,000 DOE** 2nd Line Support Engineer needed for an award-winning MSP who offer their technical support to end-user clients all around the globe. As the 2nd Line Support Engineer, you will be based at the clients’ site in London where you will be working with the ITteam to...
-
2nd Line IT Engineer
3 days ago
London, United Kingdom Ashdown Group Full timeGlobal Insurance Company 2nd Line IT Support Analyst/Engineer (with Scripting/Powershell experience) Paying up to £40,000 plus 25 days holiday, discretionary 15% bonus and 10% non-contributory pension plan among other benefits. This role covers 37.5 hours a week and the flexible/hybrid working policy will allow for 2/3 days working from home per week....