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Hospitality and Events Coordinator

4 weeks ago

Greater StokeonTrent Area, United Kingdom Knights Full time

Knights has always done things differently. In 2012, we became the first UK legal sector organisation to secure private equity investment, shifting from a traditional partnership to a corporate structure and clearly separating management from fee earners.

Our model's success led to significant growth over six years, and since our AIM market listing in June 2018, we've seen consistent increases in turnover and profits.

With more than 1,400 colleagues across 26 locations, our strong organic growth combined with quality acquisitions, we've strengthened our position in key markets. We're equipped to execute our growth strategy and aim to be the leading legal and professional services firm outside London.

Our distinctive business model and culture help us attract professionals who prefer a modern approach.

Opportunity

We are now seeking an experienced and dynamic individual to join our busy and growing Hospitality & Events Team. The successful candidate will be excited to design, co-ordinate and elevate both internal and external events, working individually and as part of a wider, national, team. This role requires a candidate who can deliver exceptional experiences with energy and enthusiasm and who will be organised, creative and professional in all that they do. This role will work with colleagues across all parts of the business in addition to external suppliers, ensuring activity is delivered in the most flawless and premium way.

Responsibilities

In this role, your responsibilities will include:

  • Using our in-house ticketing system, Zendesk, to manage all hospitality needs within client suites and internal meeting rooms (across 30 locations), ensuring each activity is fully supported, and clear instructions are communicated to meet our high standards.
  • Coordinating the booking of meeting rooms across all office locations, reviewing space setups to ensure they align with the needs of each event or meeting.
  • Conducting research and offering creative suggestions for event themes, venues, and formats that align with the firm's premium image.
  • Supporting internal and external client activities, elevating experiences while being sensitive to the nature of each event and maintaining high standards (e.g. business development opportunities).
  • Building strong relationships with colleagues and suppliers, ensuring a smooth and seamless event experience.
  • Collaborating with team members to ensure events are fully supported, including arranging meet-and-greet services and premium food/refreshments that reflect company standards.
  • Sourcing, ordering, and liaising with suppliers for lunch events, bespoke networking receptions, and external venues for events.
  • Managing the events calendar, ensuring all information is collected in advance and kept up to date.
  • Proactively planning and coordinating pan-office hospitality events that encourage our 'one team' message, such as World Mental Health Day or World Kindness Day.

Skills

  • Excellent verbal and written communication skills.
  • Ability to confidently develop and present creative ideas.
  • Strong writing skills, with a professional and polished approach.
  • Self-starter with the ability to handle multiple projects and meet deadlines.
  • Highly organized, with strong administrative capabilities.
  • Experience working in a hospitality setting.
  • Relevant training or qualifications in food safety and hygiene (or willing to work towards)

We offer a unique environment; you will be part of a one team culture that promotes direct responsibility with an expectation always to deliver the best service possible for clients within a collegiate, team-based environment.

Most excitingly of all, you can help change the way we all think about and deliver the future of legal and professional services in a friendly, caring business, with little (if any) hierarchy. Our culture of positivity and transparency, provides a great platform for the right people to take their careers to the next level.