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Application Support Analyst

4 months ago

London Area, United Kingdom Totum Partners Full time

Applications Support Analyst - DMS


We are seeking a talented Applications Support Analyst to join a leading Law Firm headquartered in London. As the Applications Support Analyst, you will play a key role in providing comprehensive support for Document Management and Knowledge Management applications, contributing to business analysis related to new and existing applications.


We are keen to speak to candidates who support, troubleshoot and configure business applications in a legal environment, ideally around iManage or Netdocuments.


Experience required:

  • Knowledge of enterprise applications and systems including DMS
  • Familiarity with emerging technologies and their potential applications
  • Experience with Software as a Service (SaaS) and/or Platform as a Service (PaaS) environments
  • Strong foundational knowledge of Microsoft 365
  • Experience with cloud platforms such as AWS or Azure
  • Proficiency in SQL


As a responsible business, it is important that we represent the diversity of our people, our clients and our communities. We believe that the firms that thrive are those with the most diverse team; that's why we work so hard to source the best talent from the broadest pool possible. As an equal opportunities employer we strive to accommodate anyone who may have specific needs. If you require reasonable adjustments to be made during the selection process, please talk to a member of the recruitment team so that any required adjustments can be made in advance.