Compliance Program Manager

2 weeks ago

United Kingdom ETS EMEA Full time

ETS Global, a wholly owned subsidiary of ETS, is the international arm of ETS that brings ETS expertise to educational and business communities around the world. Our mission is to advance quality and equity in education worldwide supporting learners at every important stage of their journey and to facilitate access to new educational and professional opportunities. ETS Global offers a wide range of language assessments, including ETS’ two well-known English proficiency tests - the TOEIC® test and the TOEFL® test - and in addition the Pipplet test, assessing oral and written skills of job seekers, employees, and learners, in 40 languages.



The Compliance Program Manager will be responsible for compliance for the EMEA region and will be responsible for the following:


  • Design and build upon the existing compliance and ethics program commensurate with the growth, size, and risk profile of the employing entity.
  • Establish appropriate governance structures to support the compliance function
  • Conduct compliance risk assessments to identify and prioritize compliance risk management activities
  • Develop and implement and direct the implementation of policies, procedures, and other internal controls needed to manage the identified risks.
  • Develop and manage a risk-based compliance due diligence process for third/counter-party relationships
  • Develop mechanisms and processes for monitoring compliance with the Code of Conduct, compliance policies, and procedures.
  • Develop and implement a compliance training program to address compliance risk and support employee and third-party awareness of the Code of Conduct and other compliance policies and procedures.
  • Manage the Ethics Hotline and related investigations.
  • Develop metrics and mechanisms for management and subsidiary reporting.
  • Implement global policies and standard and develop local adaptations or addendums are necessary to ensure compliance with local law and best practices.
  • Ability to build strong partnerships with key control functions and Senior Leadership
  • Ability to stay abreast of current compliance requirements and best practices applicable to the employing entity


For the Region and the Entities established within it

  • Function as a trusted advisor to all ETS subsidiaries operating within the region by assisting staff with the development and implementation of a compliance and ethics program in alignment with ETS Global Compliance Program Standards
  • Collaborate with other regional compliance officers to revise global policies, develop global training, develop compliance metrics and reporting dashboards, and implement global systems that facilitate these activities.
  • Assist the Global Chief Compliance Officer with the compliance risk assessments, gap assessments, management reporting, and the provision of any other data or access needed to facilitate compliance risk oversight for the ETS group of companies.


Qualifications, Skills, Competencies

  • The local equivalent of the US Bachelor’s degree.
  • CCEP, CCEP-I, LPEC or similar risk, compliance, or audit designation or certification.
  • 5+ years of experience managing multinational compliance programs or processes.
  • Prior experience delivering training and awareness programs
  • Ability to develop interpersonal relationships and advise and influence at all levels and across business units and functional business areas.
  • Ability to conduct sensitive and confidential investigations and review and implement corrective action
  • A sense of urgency with an ability to multitask and prioritize.
  • Strong project management skills
  • Data-driven and analytical ability.
  • Excellent Excel, PowerPoint and SharePoint skills.

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