Engagement Executive

2 hours ago

England, United Kingdom Chartered Management Institute Full time

Location: Home-based with occasional travel to our Corby office

Reports to: Head of Chartered Management Consultant

Salary: £31,000 plus excellent benefits

Closing Date: 17th October 2024


Please note, this role is being offered as a fixed-term contract until July 2025


About the role:

We have an amazing opportunity for a motivated individual to join our Chartered Management Consultant (ChMC) team.


Internally, the ChMC Executive will provide operational support to the ChMC Manager and ChMC Assessment Manager for the ChMC programme accreditation and assessment processes. Externally, the ChMC Executive will provide an Engagement role, acting as the point of contact and supporting consulting firms and management consultants wishing to engage with the ChMC award.


Responsibilities:

  • To deliver customer service excellence through the administration of Chartered Management Consultant (ChMC) award activities to CMI Partners, management consultants and their employers and internal staff.
  • Provide support and guidance to Partners on gaining ChMC programme accreditation, registration of consultants on programme, working with other internal teams to provide a seamless service.
  • Provide support and guidance to Management Consultants on the routes to gaining the ChMC award, nurturing them from expression of interest to assessment.
  • Support the scheduling and booking of ChMC programme accreditations / re-accreditations and individual ChMC assessments.
  • Work with our team of ChMC Mapping Specialists to monitor availability and capacity to meet demand for programme accreditation.
  • Monitor and action incoming queries through a dedicated ChMC mailbox.
  • Clear, timely and accurate communications with all parties to aid flow of the process.
  • Provide support to the ChMC Assessment Manager in guiding the extended team of ChMC Assessors and Moderators, ensuring systems and processes are understood and effectively implemented, identifying and resolving potential issues
  • Deliver and continually enhance ChMC certification, membership and CPD processes.


About you:

We are an inclusive employer and welcome all diverse backgrounds, where individuality is celebrated, creating both a forward-thinking team and a supportive space for everyone in the CMI family. We actively invite applications from diverse cultures and experience.


  • We are looking for someone who can enhance our culture and align with our core values. We want someone who is ‘Passionate’ in making a positive difference to the skills of managers and leaders, ‘Practical’; with the ability to make quick and smart decisions, ‘Progressive’ about creating a better future and maintaining a ‘Professional’ code of conduct, through being accountable and ethical in everything that we do.
  • You will be an engaging and motivated individual, able to develop relationships with stakeholders at all levels both internally and externally
  • You will be comfortable analysing and managing data to inform decision-making
  • Some experience of working with apprenticeships or qualifications in an work-based setting would be advantageous
  • You will be able to evidence positive working relationships and providing a partnering service to external customers


Why CMI:

Are you looking to join a dynamic and ambitious organisation? At CMI, new leadership and management strategies are at the fore-front of what we do. We know the importance of fresh ideas and encourage new perspectives. We are a not for profit, Sunday Times top 100 employer, with a Platinum Accreditation with Investors in People. We offer an engaging, flexible and collaborative culture with a wealth of opportunity for professional development.


It doesn’t stop there. We believe we are only as good as the people that work at CMI and in turn offer a competitive benefits package for all employees:

  • Flexible working - whether that’s from home or in the office; wherever works best for you. We are not a traditional 9 to 5, we are flexible with what hours you work and when you work
  • 24 ½ days’ holiday + 8 days’ Bank Holiday - with annual leave days increasing with length of service and the opportunity to buy and sell holiday
  • Wellbeing and mental health - in-house mental health first-aid trainers, BUPA Employee Assistance for 24 hour support and access to Kooth, an online mental health platform
  • CMI membership - take advantage of our amazing courses and become a Chartered Manager. Plus, CMI will pay your professional membership to one additional organisation of choice
  • Rewards and Recognition scheme - cash prizes awarded to employees throughout the year
  • Socials - with an active social team, we have a book club, yoga classes and regular team outings
  • Pension - we add an extra 6% of your gross salary to your pension pot every month after 3 months


About us:

The Chartered Management Institute (CMI) sets the Professional Standard in Management and Leadership. We have worked with businesses and education providers to inspire people to unleash their potential through qualifications, apprenticeships and training to become skilled, confident and successful managers and leaders, resulting in Chartered Manager status - the ultimate management accolade, which is proven to boost individuals’ career prospects, management capability and impact in the workplace.


Personal data which you provide through your application will be used for recruitment purposes only. For further details, see our privacy policy on our website. By submitting your CV/application, you are agreeing for your data to be used this way.


We reserve the right to close this vacancy earlier than advertised should we receive a high number of suitable applicants.

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