Data Collector/General Assistant

2 weeks ago


Liverpool, United Kingdom Ruckus Full time

Junior Hospitality Consultant - Data Collector

Are you passionate about creating change and are looking for the next challenge? Are you bored of late-night part-time work? Are you a secret data junkie? Would you like to become a valued consultant for some of the best venues in the wonderful world of hospitality? Yes? 

 

Then we have the position for you …… 

 

Ruckus is levelling up – we need a Data Collector/General Assistant across Liverpool and Manchester. 

 

As a Data Collector/General Assistant, you will have a hybrid work life, early mornings onsite with our client and WFH to complete jobs/assignments in collaboration with account managers, the operations manager and directors.  

 

What we need from you…. You are expected to:  

  • meet tight deadlines, due to a fast-paced hospitality environment (and opening hours),  
  • be able to perform well under pressure, 
  • have a natural ability to solve problems, think on your feet whilst communicating confidently and clearly with our clients and colleagues, 
  • have computer and analytical skills, 
  • an ability to self-manage your workload and have strong time management skills, 
  • be outgoing, social, and passionate about the hospitality industry, 
  • have the drive to learn and grow personally and professionally and have the desire to help others do the same, 
  • be on time (we start early) 
  • be a positive and engaging ambassador for Ruckus and our services in the Northwest. 

 

 

The Job… A typical day 

A typical day as a data collector starts as early as 6:00 AM, you will be onsite at the client’s venue to perform the physical inventory count. This includes counting all wet stock with our super cool handheld scanners (we are a bit geeky when it comes to tech), all bottled beer, wines, spirits, and draught products. Following the completion of the counts, you will communicate with the Ruckus account manager to work through the preliminary report and double check listing. You will complete the double check with the onsite bar manager member and complete any paperwork or work through solving problems that have been highlighted by the account manager in the report with the onsite team. 

We aim to deliver reports within 24 hours to our clients, the data collector is integral in us achieving excellence in reporting and delivering for our clients.  

Outside of data collection, we need someone on the ground to help build the profile of Ruckus, this will involve, research, sales calls, general administration, and industry presence, attending events and meeting potential clients.  

 

What you get from us…. 

  • Full training, online and onsite in person with one of our amazing account managers and directors  
  • Full Gallup strength workplace coaching program 
  • Trips to HQ in East London 
  • Staff parties, peer to peer awards. 
  • Opportunity to become a mystery shopper. 
  • Company pension. 
  • Training wage £11.50/hour, on completion of training £12.50/hour 
  • Travel expenses between Manchester and Liverpool  
  • Flexible working, hybrid approach 
  • 10hrs/week permanent contract, with opportunity/potential for overtime. 
  • An opportunity to grow and develop into an account manager for Ruckus – the possibilities are endless 

 

This is a challenging position, and only those who are truly passionate about the hospitality industry, efficiency, growth, personal development, and the customer experience should apply. 

 

If you believe you could be our first Ruckus Maker in the Northwest, please submit your CV to the following email address - aoife@theruckusgroup.com  

We look forward to hearing from you. 

 

NB: Initially the role will be servicing a client in Liverpool; onsite training will take place in Liverpool. We will have new clients onboarding in May/June in Manchester, once data collection training is complete. By mid/late-summer we aim to have a data collector in each city to service numerous clients. 



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